FAQ about Leonardo Hotel Vienna City West

Yes, the reception at Leonardo Hotel Vienna City West is staffed around the clock, ensuring 24-hour assistance for guests.

Yes, complimentary high-speed Wi-Fi is available throughout all guestrooms and public areas.

Check-in begins at 15:00, and check-out must be completed by 12:00 noon.

Leonardo Hotel Vienna City West comprises 211 stylish guestrooms across Comfort, Superior and accessible categories.

Yes, the entire building is strictly non-smoking, with no indoor smoking areas.

The hotel officially welcomed its first guests in autumn 2022.

Yes, reception staff communicate fluently in English, German and additional international languages.

Yes, the property participates in Leonardo AdvantageCLUB, allowing members to earn points and perks.

Yes, the property is proudly certified with the international Green Key eco-label.

Yes, Leonardo Hotel Vienna City West offers a secure underground car park situated directly beneath the hotel.

Yes, every guestroom features individually controlled air-conditioning for year-round comfort.

Yes, each room is equipped with a complimentary coffee machine and tea amenities.

Yes, a laptop-compatible electronic safe is provided in every accommodation.

Yes, specially designed accessible rooms can be reserved upon request, subject to availability.

Yes, guestrooms are soundproofed and complemented by blackout drapes for restful sleep.

Yes, professional housekeeping services refresh rooms and bathrooms every day of the stay.

Yes, Superior Rooms at Leonardo Hotel Vienna City West include a furnished private balcony overlooking the surrounding district.

Yes, bathrooms feature premium toiletries and a wall-mounted hair-dryer for guest convenience.

Yes, a generous buffet breakfast is prepared fresh every morning in the restaurant at Leonardo Hotel Vienna City West.

Monday to Friday, breakfast is served from 06:30 to 10:00.

On Saturdays, Sundays and public holidays, service runs from 07:00 to 10:30.

The buffet currently costs €18 per person, payable on site.

No; although there is a lobby bar serving wines, bottled beers and non-alcoholic drinks, it does not offer cocktails or food.

Yes, the buffet features an appetising spread of warm dishes alongside cold specialities.

Yes, freshly prepared healthy juices are included among the morning beverage selections.

No, breakfast is optional; it is only included in selected packages or booked separately.

The minimum legal age to check in at Leonardo Hotel Vienna City West is 18 years.

Yes, well-behaved pets are welcome for an additional fee of €15 per pet, per night.

Yes, flexible rate plans may be cancelled free of charge within their stated deadlines.

When booking more than five rooms, different conditions and additional fees will apply.

No, the hotel does not collect any credit-card or cash deposit at check-in.

Yes, early check-in or late check-out may be arranged, subject to availability and a fee.

No, roll-away or extra beds cannot be provided; complimentary baby cots are offered instead.

Leonardo Hotel Vienna City West lies approximately 4 kilometres from Vienna’s historic city centre.

Gumpendorfer Straße U-Bahn station is the nearest, only about 400 metres away.

Schönbrunn Palace is roughly 2 km from Leonardo Hotel Vienna City West, around ten minutes away by underground.

Yes, an airport shuttle can be arranged upon request for an additional surcharge.

Vienna International Airport is located about 20 kilometres from the property.

Yes, bicycles may be parked securely in a designated area within the underground garage.

Yes, dedicated electric-vehicle charging points are available within the underground garage.

Yes, regular taxis and app-based ride-share cars can be hailed immediately outside.

No, the property does not offer an outdoor terrace or exterior seating area for guests.

Yes, complimentary digital newspapers are accessible during the stay via in-house service.

Yes, a staffed luggage room stores baggage securely before check-in or after check-out.

Yes, a convenient self-service shoe-shine machine is available in the lobby.

Yes, reception offers faxing and photocopying services to support business travellers.