FAQ about Leonardo Royal Hotel Ulm

Yes, complimentary high-speed Wi-Fi is available throughout Leonardo Royal Hotel Ulm, including all guestrooms, public areas and meeting rooms, with no data limits.

Yes, the reception desk is manned twenty-four hours daily, guaranteeing assistance at any time.

Check-in begins at 15:00, while check-out is required by 12:00 noon on the day of departure.

Yes, Leonardo Royal Hotel Ulm offers secure underground parking beneath the hotel; the daily fee is EUR 18 per vehicle, subject to availability.

Yes, all interior areas and guestrooms are strictly non-smoking; smoking is allowed only in designated outdoor zones.

Yes, several specially adapted rooms and step-free public areas cater to guests with reduced mobility.

Yes, several specially adapted rooms and step-free public areas cater to guests with reduced mobility.

The hotel offers 6 fully equipped meeting and conference rooms of varying sizes.

Yes, Leonardo Royal Hotel Ulm allows guests to store luggage free of charge both before check-in and after check-out.

Yes, every guestroom features individually adjustable air-conditioning and heating for personalised comfort.

Yes, every guestroom contains an unstocked minibar refrigerator, allowing guests to chill personal items.

Yes, all rooms feature a capsule coffee machine with complimentary coffee and tea supplies; kettles are available only in selected categories or on request.

Yes, bathrooms provide free toiletries, a cosmetic mirror and a built-in hairdryer for guest convenience.

Yes, an electronic laptop-size safe is installed in every guestroom at no extra cost.

Yes, irons and ironing boards can be delivered to the room upon request without charge.

Yes, hypoallergenic, feather-free pillows are available; guests simply need to request them from housekeeping.

Yes, Leonardo Royal Hotel Ulm provides 24-hour room service, featuring a concise selection of hot dishes, cold plates, desserts and beverages delivered to your door at any time.

Yes, same-day laundry and professional dry-cleaning services are available for an additional fee.

Yes, the generous hot-and-cold buffet breakfast at Leonardo Royal Hotel Ulm is prepared and served every morning.

Breakfast is served Monday–Friday 06:30–10:00 and weekends/holidays 06:30–11:00.

Currently, Vitruv Restaurant is open Monday through Saturday for à la carte dinner only and does not serve lunch.

Yes, the restaurant menu clearly marks vegetarian and vegan dishes, and the kitchen can advise on additional plant-based alternatives where feasible.

Yes, a stylish lobby bar and lounge serves cocktails, beers and wines.

Yes, non-resident visitors are welcome to dine or enjoy drinks, subject to table availability.

Yes, gluten-free meals can be prepared on request; advance notice is appreciated.

Yes, simplified child-friendly dishes or half portions are available for younger diners.

Flexible bookings may be cancelled without charge until 18:00 on the arrival date; afterwards the first night is charged.

Yes, pets are welcome at Leonardo Royal Hotel Ulm; a cleaning surcharge of EUR 15 per animal, per night applies.

At least one registered guest in each room must be 18 years of age or older.

Currently, a credit-card pre-authorisation is taken at check-in instead of a cash deposit.

Early arrival or late departure can be arranged subject to availability, usually for about EUR 40 per hour.

Yes, express check-in and fast check-out are available upon request to streamline the process.

Group reservations of five rooms or more require a separate contract, advance payment schedule and specific cancellation terms.

Yes, contactless credit cards and mobile wallets such as Apple Pay or Google Pay are accepted throughout the hotel.

Leonardo Royal Hotel Ulm is roughly 600 metres from Ulm Central Station, which equates to about a six-minute walk.

Ulm Minster is approximately 1.2 kilometres away, taking around fifteen minutes on foot.

No, the hotel does not operate a regular airport shuttle, but the team can arrange private transfers on request.

Yes, the front desk can promptly order a taxi for guests, but it does not provide assistance with arranging car-hire services.

Yes, two electric vehicle charging stations are installed in the underground garage and are available to house guests on a first-come, first-served basis.

The nearest stops are Ulm Hauptbahnhof for regional trains and “Ehinger Tor” for tram and bus connections.

Driving to Munich Airport usually takes about ninety minutes via the A8 motorway under normal traffic.

Yes, detailed driving directions from the A8 or A7 motorways are supplied upon email request; please contact the reservations team prior to arrival.

Yes, Leonardo Royal Hotel Ulm features a well-equipped fitness room with cardio and resistance machines; it is open daily and free for guests.

Yes, use of the Finnish sauna is complimentary for all registered hotel guests.

Yes, fresh towels and a chilled water dispenser are provided within the fitness and wellness area.

Yes, guided walking tours of Ulm can be booked in advance through the hotel, provided the request is received before the guest’s arrival date.

Yes, a small relaxation lounge with loungers adjoins the sauna for post-session unwinding.

Yes, reception supplies maps and recommends scenic jogging and cycling paths along the Danube riverbanks.

No, Leonardo Royal Hotel Ulm’s bar does not schedule regular live music or organised evening entertainment programmes.

Yes, the events team coordinates bespoke team-building activities with trusted external partners upon prior request and clear communication of group objectives and schedules.