FAQ about U Boutique Kinneret

Yes, U Boutique Kinneret offers high-speed, complimentary Wi-Fi in all guestrooms and throughout the public spaces, including the lobby, spa and pool deck.

Yes, the Front Desk is staffed 24 hours a day and is delighted to assist with any request at any hour.

Check-in is available Sunday–Friday from 15:00, and on Saturdays and Jewish holidays from 18:00, once Shabbat concludes.

Check-out is at 11:00 Sunday–Friday and at 14:00 on Saturdays and holidays, subject to availability.

Yes. The hotel features spacious family rooms, a dedicated children’s pool and a range of baby amenities.

Yes, all wings are serviced by elevators, and the hotel provides accessible guestrooms and full wheelchair access.

U Boutique Kinneret offers 62 guestrooms in three categories—Superior, Deluxe with balcony, and Panorama—many of which overlook the Sea of Galilee.

Yes, the hotel is operated by the Fattal Group and forms part of the Leonardo Hotels collection.

Yes, guests may enroll in the AdvantageCLUB at the hotel and immediately begin earning points and benefits for future stays.

Yes, the hotel is entirely smoke-free; smoking is permitted only in designated outdoor areas.

Yes, every guestroom includes a chilled minibar and either an espresso machine or a coffee & tea set for complimentary use.

Yes, each bathroom is stocked with premium L'Occitane toiletries, offered entirely complimentary.

Yes, several Deluxe rooms feature a private balcony with uninterrupted views of the Sea of Galilee.

Certainly. Hypoallergenic linens or additional pillows can be ordered in advance and will be provided subject to availability.

Yes, the Suites and Panorama rooms include a separate lounge area ideal for relaxed entertaining or quiet downtime.

Yes, room service is available daily: meals are served from 12:00–21:00, with beverages offered until 23:00.

Yes, each room is outfitted with a personal safe and an LCD television offering a wide selection of cable and satellite channels.

Yes, the guestrooms are sound-insulated and fitted with individual air-conditioning and climate control for optimum comfort.

Yes, an extensive breakfast buffet is served daily from 07:30 to 10:00.

Yes, the hotel’s kosher U Restaurant presents gourmet dinners crafted from fresh, locally sourced ingredients.

Certainly. Gluten-free, vegetarian and vegan options are available with advance notice.

Yes, the elegant lobby bar pours hot beverages, cocktails and light snacks from 11:00 to 23:00.

Yes, during the season a poolside bar serves chilled drinks, cocktails and classic poolside snacks.

Yes, the bar stocks premium wines, signature cocktails and top-shelf spirits throughout the day.

Yes, half-board packages—including breakfast and an evening buffet in the restaurant—may be reserved.

Yes, the restaurant offers a child-friendly menu featuring dishes tailored to young palates.

Certainly. Room service will gladly deliver a selected bottle of wine or chilled champagne to your room.

Yes, outside guests are welcome with prior reservation and subject to table availability.

Cancellation terms vary by rate plan. The exact conditions are displayed during the reservation process.

Children of all ages are welcome. Guests aged 12 years and older are considered adults. A baby cot for infants up to 2 years can be provided for ‎₪55 per night.

The minimum age to check in and present a valid payment method is 18 years.

Yes. Early arrival or late departure may be arranged, subject to availability and an applicable surcharge.

Yes. Upon check-in a credit-card pre-authorisation or cash deposit is taken to cover incidental charges.

Pets are not permitted. Certified service animals are welcomed at no additional cost.

Yes. The Front Desk provides secure luggage storage both prior to check-in and after check-out.

Reservations of five rooms or more are considered group bookings and are subject to special terms and pre-payment conditions, outlined during the reservation process.

U Boutique Kinneret stands at 17 Gdud Barak Street, approximately 500 m from the Tiberias Promenade.

Hamat Tiberias National Park lies about 2.6 km south of the hotel—approximately a five-minute drive.

Yes. Complimentary on-site private parking is available; advance reservation is not required.

The journey from Ben Gurion Airport typically takes around 1 hour 45 minutes. A private transfer can be arranged in advance for an additional fee.

St. Peter’s Church, the Scots Church, and the Tomb of Maimonides are each reachable within a 10-minute stroll.

Yes. The Front Desk can arrange taxis, and the hotel also operates an on-site bicycle-rental station for exploring the area.

Yes. Tiberias Port and the marina are approximately an 8-minute walk from the hotel.

Yes. From Highway 90, turn onto Gdud Barak Street; the hotel is just a few minutes’ walk.

Yes. The car park provides clearly marked accessible spaces for vehicles displaying disability permits.

Yes. A city bus stop is situated on Gdud Barak Street, roughly 200 m from the hotel entrance.

Yes. Guests of U Boutique Kinneret enjoy a meticulously maintained, fenced private beach directly beside the hotel’s landscaped lawns.

Yes. The outdoor pool operates April–September, daily from 09:00 to 18:00, with a certified lifeguard on duty.

The spa at U Boutique Kinneret features an indulgent menu of massages, a sauna, a traditional hammam, and a lakeside Jacuzzi.

Yes. The fitness room is outfitted with state-of-the-art cardio equipment, free weights, and multifunctional training stations.

While there are no permanent exhibitions, special cultural events are scheduled periodically and announced in the hotel’s activity calendar.

Yes. A dedicated children’s paddling pool is available during the same opening hours as the main pool.

Yes. Private training sessions with a certified instructor can be arranged in advance for an additional fee.

Yes. The Concierge at U Boutique Kinneret will be delighted to arrange guided tours across the Galilee region and around the lake.