FAQ about Leonardo Club Tiberias

Yes, Leonardo Club Tiberias operates exclusively on an all-inclusive basis for every guest.

Yes, Leonardo Club Tiberias provides complimentary high-speed Wi-Fi throughout the property.

Yes, the Front Desk is staffed 24 hours a day and is always available to assist.

Yes. The hotel is tailored to families, offering spacious family rooms, exciting water slides, a supervised Kids’ Club and daily entertainment programmes.

Yes, the hotel features accessible guestrooms, elevators, step-free pathways and a swimming pool equipped with a hydraulic lift for guests with reduced mobility.

Leonardo Club Tiberias features 398 guestrooms, including one suite.

Yes, a fully equipped and easily accessible synagogue is available to guests throughout the week.

Yes, the hotel provides state-of-the-art conference halls and meeting rooms, fully equipped for both business and social events.

Yes, enrollment in Leonardo Club Tiberias’ AdvantageCLUB is complimentary, allowing members to earn points and enjoy exclusive privileges.

Yes, every guestroom includes a private balcony.

Yes, each guestroom offers an empty mini-bar refrigerator for chilling your own beverages.

Yes, every room provides an electric kettle with a complimentary coffee and tea set.

Generally no. Only four guestrooms offer a walk-in shower; the remaining rooms feature a bathtub.

Yes, connecting rooms are available; please request them in advance, as allocation is subject to availability.

Yes, hypo-allergenic bedding is available upon prior request at no additional charge.

Yes, professional laundry, ironing and dry-cleaning services are available seven days a week.

Family Rooms accommodate a maximum of two adults and two children.

Yes, the Golan Restaurant is fully kosher and operates under ongoing rabbinical supervision.

The all-inclusive plan includes an abundant breakfast, lunch and dinner, as well as snacks, ice cream and coffee with cake between meals.

Yes, unlimited soft drinks and local alcoholic beverages are available throughout the day under the all-inclusive program.

Yes, every meal features a wide selection of fresh vegetarian dishes.

Yes, in the late afternoon the lobby serves gourmet coffee, tea and pastries as part of the all-inclusive offering.

Yes, during the summer season a poolside Snack Bar serves snacks, ice cream and chilled beverages.

Yes, a dedicated children’s menu featuring kid-friendly dishes is available at every main meal.

Yes, a poolside bar offers cocktails, beer and soft drinks to guests relaxing by the water.

Check-in begins at 15:00 Sunday–Friday and at 18:00 on Saturdays and holidays.

Check-out is at 11:00 Sunday–Friday and at 14:00 on Saturdays and holidays.

Yes, you may request early check-in or late check-out; approval is subject to availability and may incur an additional fee.

Currently, Flexible Rate reservations may be cancelled without penalty up to 48 hours prior to arrival, in accordance with the terms outlined in your confirmation.

Pets are not permitted; however, the hotel gladly welcomes certified service dogs.

Yes, a security deposit is collected at check-in—via credit card, debit card, or cash—to cover incidental charges, in line with hotel policy.

Yes, the hotel provides secure, complimentary luggage storage both before check-in and after check-out.

The hotel sits adjacent to the Tiberias Promenade; guests can step out of the lobby and reach it in under one minute on foot.

The shoreline of the Sea of Galilee is an effortless 7–10-minute stroll from the hotel.

Ben-Gurion International Airport lies roughly 150 km away—approximately a 1.5-hour drive by private car.

Yes, Leonardo Club Tiberias offers on-site self-parking at 24 ILS per day, subject to availability.

Parking cannot be reserved in advance; spaces are allotted on a first-come, first-served basis.

Saint Peter’s Church, the Amdur Gallery, and the Dona Gracia Museum & History are all just a short walk from the hotel.

Yes, the Front Desk will be pleased to arrange a licensed taxi to your chosen destination at any hour.

Yes, accessible, step-free pathways—including ramps and wide corridors—lead directly from the hotel to the promenade.

The journey from Tiberias to Safed takes approximately 40 minutes by car, traffic permitting.

Yes, Leonardo Club Tiberias’ water park operates from April through October, weather permitting.

Yes, the main pool is covered and heated throughout the winter months for guests’ comfort.

Yes, the hotel presents live performances, evening shows, and family-oriented activities each night in the main hall.

Yes, the Kids’ Club provides supervised activities, games, and workshops throughout the day.

Yes, teenagers have access to a dedicated youth lounge featuring video games and organized sports competitions.

No. The fitness room currently features treadmills only and does not host guided classes.

Yes, the spa at Leonardo Club Tiberias includes both wet and dry saunas, available to guests who have booked a massage.

Yes, all spa treatments incur an additional charge and must be reserved in advance with the spa team.

No. The banquet hall may be reserved exclusively by groups accommodated at the hotel.

No. The event hall is reserved exclusively for groups staying at the hotel.