FAQ about Herods Tel Aviv Hotel

Yes, Herods Tel Aviv Hotel provides complimentary high-speed Wi-Fi in all guestrooms and public areas.

Weekday (Sunday–Friday) check-in begins at 15:00.

On Saturdays and Jewish holidays, check-in commences after Shabbat, at approximately 18:00.

Weekday check-out is at 11:00.

Yes, the Front Desk operates 24 hours, providing assistance at any time.

Yes, the hotel offers spacious family rooms and warmly welcomes guests of all ages.

Yes, Herods Tel Aviv Hotel features six accessible guestrooms, a pool lift, and step-free routes to all main facilities.

Yes, the stylish Executive Lounge on the 17th floor commands sweeping views of the Mediterranean.

Yes, the multilingual team speaks Hebrew, English, and several other languages, ensuring seamless service for international guests.

Yes, every guestroom boasts a private balcony with unobstructed Mediterranean views.

Yes, each room offers a premium coffee and tea set for your convenience.

Yes, every room features a well-stocked minibar for personal enjoyment.

Yes, plush bathrobes and luxury toiletries are provided in every bathroom.

Yes, room service is available daily—beverages from 08:00 to 23:00 and food from 13:00 to 21:00.

Yes, same-day laundry, ironing, and dry-cleaning services are available for an additional fee.

Yes, the Welcome Baby package includes a crib, baby bath, bottle warmer, and other essentials for infants.

Yes, the Presidential Suite features a private gym and sauna for an exceptional stay.

Yes, a lavish Israeli buffet breakfast is served each morning in the hotel restaurant.

Yes, Hadarim Restaurant at Herods Tel Aviv Hotel is kosher under the supervision of the Tel Aviv Chief Rabbinate.

Yes, with prior notice the culinary team will happily prepare vegan, vegetarian, or gluten-free dishes.

The Lobby Bar is open daily from 09:00 to 23:00.

Yes, dinner is served nightly, while lunch is offered exclusively on Saturdays.

Yes, the Pool Bar operates during the summer season from 09:00 to 17:00.

Yes, guests on a room-only basis may purchase breakfast for an additional charge.

Herods Tel Aviv Hotel offers complimentary cancellation up to 48 hours prior to arrival.

Yes, the Front Desk will place a credit-card pre-authorization as a security deposit at check-in.

Yes, certified guide and service dogs are warmly welcomed at no additional cost.

Yes, early check-in and late check-out are available subject to availability and carry an additional fee.

Bookings of more than five rooms are subject to special terms, including advance pre-payment.

Yes, secure luggage storage is available on a complimentary basis both before check-in and after check-out.

Guests must be at least 18 years old and present a valid photo ID at check-in.

Herods Tel Aviv Hotel is approximately 26 km from Ben Gurion Airport; a taxi ride typically takes 30–40 minutes.

The hotel does not operate a scheduled shuttle; however, the team will gladly arrange a private transfer or taxi for an additional fee.

While the hotel does not offer on-site parking, several public car parks are located nearby at local rates.

Gordon, Frishman, and Hilton Beaches are all within a leisurely 2–7-minute walk.

Yes, Tel Aviv Marina and the Port are approximately 1.8 km away—about a pleasant 20-minute stroll.

Walking to Carmel Market takes roughly 30 minutes (about 2.8 km) along the promenade and city streets.

Old Jaffa is around 4.5 km away; a taxi ride usually takes about 15 minutes in normal traffic.

Yes, the Concierge will happily arrange taxis or car rentals upon request (additional charges apply).

Yes, the hotel provides direct access to the seaside promenade and beach, though the pathway is not wheelchair-accessible.

Yes, the seasonal outdoor pool operates during spring and summer, daily from 09:00 to 18:00.

Yes, the Share Spa includes a relaxing sauna and a sea-water pool.

Yes, guests enjoy complimentary access to a modern, air-conditioned fitness room.

Swedish massages, body treatments, facials, and Ayurvedic therapies can be reserved at the spa; payment is made directly on site.

Yes, the hotel’s northern exit leads straight to the beach for swimming and water sports.

Yes, the 17th-floor Business Lounge offers light refreshments and soft drinks throughout the day.

Yes, babysitting services can be arranged with advance notice for an additional fee.

Yes, the Concierge will gladly organise SUP lessons, diving, and beach volleyball nearby.