FAQ about Leonardo Royal Hotel Oxford
General Information
Yes, complimentary Wi-Fi is available, including meeting areas. The property ensures coverage is reliable in all spaces so guests remain connected.
Standard check-in time is 3:00 PM, and check-out time is 11:00 AM. The reception can accommodate special timing requests if availability permits.
Standard check-in time is 3:00 PM, and check-out time is 11:00 AM. The reception can accommodate special timing requests if availability permits.
Yes, the property welcomes families and offers amenities like family rooms and child-friendly dining. Additional arrangements can be made upon request.
Yes, the front desk is staffed around the clock, so late arrivals are accommodated.
Yes, on-site parking facilities are available, and there are designated charging points for electric vehicles. Early arrangement is recommended.
Yes, accessible rooms and facilities are provided. Guests are encouraged to request these in advance to ensure availability.
Yes, several team members speak multiple languages, and they strive to assist international guests.
Yes, the property offers adaptable function rooms suitable for seminars, conferences, or academic events. Event coordinators can assist with planning.
Accommodation & Room Services
Various room types are offered, including standard, superior, and executive categories. Each provides comfortable amenities for a pleasant stay.
Yes, each guest room includes complimentary tea and coffee-making provisions, replenished regularly by housekeeping.
Yes, mini-fridges are typically included, while select room categories may offer minibars. Guests can confirm during booking.
Yes, rooms feature air conditioning with adjustable settings for personalized comfort. Systems are maintained to ensure efficiency.
Yes, extra pillows and hypoallergenic bedding can be requested. Housekeeping will deliver them promptly.
Yes, 24-hour room service is provided for guests seeking in-room dining at any time.
Yes, essential toiletries are supplied in every bathroom. Housekeeping can replenish items if needed.
Yes, laundry and dry-cleaning services are available. Arrangements can be made through the front desk for extended stays.
Yes, irons and ironing boards are provided upon request. The team arranges delivery to rooms as needed.
Food & Beverage
Yes, a buffet breakfast is served daily. Hours typically run from about 6:30 AM to 10:00 AM on weekdays, with slightly extended times on weekends.
Yes, the culinary team provides vegetarian and vegan selections. They can adapt dishes to meet different dietary preferences.
Yes, gluten-free and other special dietary needs are accommodated upon request. Advance notice helps ensure proper preparation.
Yes, a lounge and bar are open to guests and non-residents alike, offering a range of drinks and light bites.
Yes, a dedicated children’s menu is offered, ensuring kid-friendly options are always accessible.
No, advance reservations are not strictly required, but recommended during peak times to guarantee a table.
No, a traditional afternoon tea is not available; instead, the coffee shop remains open throughout the day, offering freshly brewed drinks, sandwiches and a selection of cakes.
Yes, special occasion dining can be arranged with advance notice. The team can help add personalized touches for a memorable event.
Policies & Terms
Smoking is prohibited inside. Designated outdoor smoking areas are provided for those who wish to smoke.
Yes, the minimum age is typically 18, and a valid photo ID may be requested upon arrival.
The cancellation policy varies by rate type, and flexible or refundable options are often available. Guests should review terms when booking.
Yes, express procedures can be arranged for faster check-in or check-out. Guests can consult the reception for details.
Yes, a credit card pre-authorization or deposit may be required. The amount can depend on the length of stay and incidental charges.
Yes, early check-in or late check-out are possible for an extra fee, subject to availability. Guests should contact reception in advance.
Yes, special group bookings or academic delegations may benefit from customized policies or rates. The reservations team can provide specifics.
Yes, extra beds or cots can be arranged upon request. The property aims to accommodate families with suitable bedding solutions.
Location & Transportation
The property is about a 10 to 15-minute drive or bus ride from central Oxford and the main university sites, depending on traffic.
Yes, public buses and taxis are accessible nearby, providing convenient routes to local attractions.
Currently, there is no in-house airport shuttle. The reception can arrange private transfers or suggest suitable public transport links.
Travel durations range from 60 to 90 minutes by car, while train or coach options may take about an hour, depending on schedules.
Yes, larger vehicles can be accommodated by prior arrangement. Guests should confirm space availability in advance.
Yes, the front desk can organize taxis or car hire upon request. They also recommend reliable local providers.
Yes, restaurants and shops are reachable on foot, though walking times vary. Staff can offer guidance on nearby amenities.
Yes, prominent landmarks like the Ashmolean Museum and the Bodleian Library are a short bus or car ride away. Directions can be provided.
Yes, both destinations are well-connected by bus or train. The reception can assist with schedule details and route planning.
Activities & Entertainment
Yes, an indoor pool is available to registered guests. Hours may vary, and safety protocols must be observed.
Yes, a fitness centre is provided, featuring updated equipment for guests looking to stay active.
Currently, there are no on-site spa or massage services; however, staff can recommend nearby wellness providers.
Yes, a sauna and steam room are part of the leisure facilities. Guests can check with reception for operating hours.
Yes, children may use the pool under adult supervision, though certain time restrictions may apply for safety.
No, the property does not coordinate guided tours directly. Staff can recommend tour operators or provide self-guided information.
Currently, regular evening entertainment or live music is not scheduled; occasional seasonal events may be hosted.
Yes, there is an outdoor seating area where guests can relax in a pleasant open-air setting.
Yes, the leisure club runs several in-house fitness classes; guests are advised to reserve places in advance.