FAQ about Leonardo Hotel Mannheim-Ladenburg

Yes, complimentary high-speed Wi-Fi is provided in all guest rooms, public areas, and meeting spaces.

Yes, the reception desk operates 24 hours daily, allowing guests to check in or seek assistance at any time.

Check-in starts at 15:00, while check-out is required by 12:00 noon on the day of departure.

Yes, staff members speak several languages, including German and English, to assist international travellers.

Yes, staff members speak several languages, including German and English, to assist international travellers.

The hotel contains eight daylight-flooded meeting and conference rooms that can accommodate events for up to 240 participants.

Yes, barrier-free guest rooms, accessible bathrooms, lifts, and step-free public areas are available for guests with reduced mobility.

Yes, guests of Leonardo Hotel Mannheim-Ladenburg can park in the on-site car park for €9 per vehicle per day.

Yes, complimentary newspapers are laid out in the lobby for guests each morning.

Yes, every guest room includes individually adjustable air-conditioning and heating controls.

Yes, all rooms are fitted with a minibar stocked with drinks and snacks.

Yes, a kettle with complimentary tea and coffee supplies is placed in every room.

Yes, hypoallergenic bed linen and additional pillows can be requested through housekeeping at no extra cost.

Room service at Leonardo Hotel Mannheim-Ladenburg is offered during limited hours rather than around the clock.

Yes, free toiletries such as soap, shampoo, shower gel, and lotion are provided in every bathroom.

Yes, irons and ironing boards are available on request from the reception desk.

Yes, same-day laundry and professional dry-cleaning services can be arranged for an additional fee.

No, the guest rooms are not equipped with dedicated USB charging outlets.

Leonardo Hotel Mannheim-Ladenburg serves a generous buffet breakfast each day from 06:30–10:30 on weekdays and 06:30–11:00 at weekends.

Yes, Restaurant Trajan is open for both lunch and dinner, featuring regional and international dishes.

Yes, vegetarian and vegan dishes are clearly marked on the menu and can be prepared on request.

Yes, gluten-free meals are prepared on request; guests are asked to inform the staff in advance.

The cosy bar at Leonardo Hotel Mannheim-Ladenburg warmly welcomes both resident and non-resident guests.

Yes, children accompanied by an adult are welcome to sit in the bar lounge area during opening hours.

Yes, meals and drinks can be enjoyed on the furnished terrace whenever weather permits in summer.

Yes, a special children’s menu with smaller portions is offered at Restaurant Trajan.

Standard flexible rates may be cancelled free of charge until 18:00 on the day of arrival; later cancellations incur the first night’s charge.

Yes, dogs and other small pets are welcome for a cleaning fee of EUR 15 per night per animal.

The minimum age for check-in is 18 years, unless accompanied by a legal guardian.

Yes, early arrival or late departure can be arranged subject to availability; a small surcharge may apply.

No, no cash deposit is required; however, a credit card pre-authorisation for incidentals is taken at check-in.

Yes, express check-in and quick check-out options are provided to speed up arrival and departure procedures.

Yes, luggage can be stored free of charge at the reception both before check-in and after check-out.

Group reservations of 10 rooms or more are handled by the sales team and are subject to separate contracts, deposit schedules, and cancellation terms.

Yes, baby cots are free of charge, whereas an extra bed for children or adults costs €15 per night.

From Leonardo Hotel Mannheim-Ladenburg it is roughly 12 km to Heidelberg’s Old Town, about a 15-minute drive in normal traffic.

The nearest station is Ladenburg Bahnhof, served by the Rhine-Neckar S-Bahn and regional trains, about 1 kilometre away.

The journey from Frankfurt Airport usually takes 50–60 minutes by car via the A5 motorway.

No, the hotel does not operate its own airport shuttle; guests can arrange taxis or public transport instead.

Yes, bicycles can be rented at the reception desk for a daily fee during the warmer months.

The reception gladly orders local taxis on request and can arrange discounted car-hire through partner agencies in Mannheim.

Yes, the cobbled historic centre is about 15 minutes’ walk, following signs towards the old town.

No, the hotel does not have on-site electric vehicle charging stations.

Yes, regional bus and train tickets can be bought directly at the reception desk.

Leonardo Hotel Mannheim-Ladenburg features a complimentary on-site fitness room equipped with both cardio and strength machines.

Yes, a Finnish sauna with a relaxation area is located next to the fitness room.

No, the property does not have its own spa; massage treatments are not available.

Yes, the concierge team can organise guided city tours through reputable external providers on request.

Guests of Leonardo Hotel Mannheim-Ladenburg can access scenic jogging and cycling trails along the River Neckar starting right outside the hotel grounds.

No, regular live entertainment is not scheduled in the bar.

Children under 16 may use the fitness room and sauna at Leonardo Hotel Mannheim-Ladenburg only when accompanied by an adult.

Yes, the events department partners with local agencies to create customised team-building programmes for corporate groups.

No, the hotel currently has no official partnerships with nearby golf courses.