FAQ about The Midland
General Information
Yes, complimentary Wi-Fi is provided throughout the property for all guests. The staff ensures coverage in both guest rooms and public areas for reliable connectivity.
Check-in typically starts at 3:00 PM, and check-out is by 11:00 AM. The team strives to have rooms ready promptly and appreciates adherence to these times.
Yes, the reception operates around the clock. The staff remains available at any hour to assist with arrivals, departures, and guest needs.
Yes, the reception operates around the clock. The staff remains available at any hour to assist with arrivals, departures, and guest needs.
Yes, family rooms are offered, providing additional space and bedding for those traveling with children or larger groups.
Yes, members of the team speak multiple languages, ensuring clear communication and support for international visitors.
Yes, it is a property with a rich history dating back to the early 1900s, and guests are welcome to inquire at reception about its heritage.
Yes, meeting and conference spaces are available, equipped with modern technology to accommodate corporate functions and events.
No, there is no mandatory resort or service fee. Standard rates cover most amenities, with some special services incurring extra charges.
Accommodation & Room Services
The property provides a range of accommodations, including standard rooms, deluxe rooms, and suites. Executive-level options offer enhanced comfort and amenities.
Yes, each room is equipped with tea and coffee-making facilities, allowing guests to prepare hot beverages at their convenience.
Yes, hypoallergenic bedding can be arranged, and the housekeeping team makes every effort to accommodate allergy requirements.
Yes, an iron and ironing board are provided in each room for guests to maintain their attire during their stay.
Yes, if an iron is not present, the housekeeping department will promptly deliver one upon request.
Yes, round-the-clock in-room dining is available, ensuring guests can order food and beverages at any time.
Guest rooms usually include a minibar stocked with light refreshments, bottled water, and assorted beverages. Selections may vary.
Yes, accessible rooms are offered, featuring roll-in showers and other modifications to accommodate guests requiring mobility support.
Yes, laundry and dry-cleaning services are provided. Guests can coordinate pick-up and delivery times with the front desk.
Yes, additional pillows and blankets are available. Housekeeping will promptly deliver them to guest rooms when needed.
Food & Beverage
Buffet breakfast is served 7:00–10:00 AM on weekdays, slightly later on weekends, and features a variety of hot and cold dishes.
Afternoon tea is served daily, and a reservation is recommended to secure a preferred time, especially during busy periods.
Yes, the culinary team accommodates vegetarian and vegan requests, preparing dishes that suit various dietary preferences.
Yes, gluten-free items are available, and team members are trained to assist in selecting suitable options for dietary needs.
The on-site bar specializes in signature cocktails. Certain areas may offer partial city views, creating a welcoming atmosphere.
Yes, a dedicated children’s menu is provided, offering smaller portions and kid-friendly meal choices.
Yes, highchairs and booster seats are offered on request to ensure a comfortable dining experience for families.
Yes, non-residents are welcome to enjoy dining and drinks, subject to the establishment’s standard availability and hours.
Smart-casual attire is preferred, though formal wear is not strictly required. Guests are encouraged to dress comfortably yet tastefully.
Yes, a limited late-night menu is generally available through room service, catering to guests seeking snacks beyond regular hours.
Policies & Terms
The cancellation policy typically permits free cancellation within a specified window before arrival, with charges applying beyond that timeframe. Refund eligibility depends on the booking rate.
No, pets are not generally permitted, except registered service animals, and size accommodations may vary.
No, smoking is not allowed inside the rooms or public areas. Designated outdoor spaces may be provided per local regulations.
Yes, a credit card pre-authorization is typically taken at check-in to cover incidental expenses and is released upon departure if unused.
The minimum check-in age is usually 18, though specific booking conditions may dictate a different requirement. Valid identification is required.
Yes, secure luggage storage is available, allowing guests to make the most of their time before check-in or after check-out.
Yes, special rates or terms may be offered for group bookings. Prior coordination with the reservations team is recommended.
Yes, early check-in or late check-out can sometimes be arranged if rooms are available, and additional charges may apply.
Yes, an express check-out service is available, enabling a quicker departure by finalizing charges without lengthy procedures.
Location & Transportation
This property sits in a central location within walking distance of top shopping, dining, and cultural hubs in the city.
St Peter’s Square tram stop is a brief walk away, and Manchester Oxford Road Station is also within easy reach for rail travel.
No, there is no dedicated airport shuttle. The staff can arrange private transfers or advise on public transportation options.
It generally takes 5 to 10 minutes by taxi or tram, or about 15 to 20 minutes on foot, depending on traffic and pace.
Yes, Manchester Central is only a short walk away, making the property convenient for those attending events or exhibitions.
Yes, taxis commonly queue in the vicinity, and car-hire offices can be found nearby, offering multiple transportation options.
Old Trafford is roughly two miles away and can be reached within 10 to 15 minutes by car or tram, depending on traffic.
Activities & Entertainment
Yes, a fully equipped spa offers massages and various wellness amenities, ensuring a relaxing experience for visitors.
Yes, an indoor pool is available, and children are permitted to use it during designated hours under adult supervision.
Currently, limited fitness activities may be available, but formal classes or personal training require verification.
Yes, a sauna and steam room are included among the spa’s wellness offerings, enhancing relaxation for guests.
No, there is no rooftop terrace. However, certain rooms and event spaces may include appealing city views.
Currently, regular live entertainment is not scheduled. Occasional events may occur, and the concierge can provide information.
No, the property does not host regular family-focused activities, though the concierge can suggest local attractions.
Yes, the concierge can coordinate with reputable tour operators to arrange guided excursions of the city.
Yes, at least 24 hours’ notice is usually recommended to secure availability and preferred timing with tour providers.
Yes, day spa passes are sometimes available for non-residents, though availability may vary by season.