Guest reviews for Leonardo Boutique Hotel Mallorca Port Portals - Adults Only

If I could give an 11 to the staff I would. They were all lovely and friendly.

I really enjoyed my little vacation as a leonardo emoloyee I really felt as home. Everyone from the reception team was very nice and from the breakfast also. In particul Julia I met her at the bar in the pool very empathetic and friendly, she gave me great suggestions about the island and great beaches to see according to my needs.

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Booked last minute, couldn’t have chosen better for our short trip. As an adults only hotel the attention to detail was exceptional, the sun loungers, the quality of breakfast (including cava option) and the brilliant staff. Joseph checked us in (we arrived very late in the evening) and immediately we felt welcome, he made some great restaurant recommendations during our stay and always showed great interest in our experience. We stayed in a comfort room which was fine for our short trip but if staying longer next time would definitely choose a larger room with a balcony. Thanks to all the staff for treating us so well, especially Joseph, we hope to return.

The only negative is the lifts. Once they start being used you can hear the lift motors from your room going up & down and when this happens early in the morning it can be annoying..

The Venezuelan girl who checked us in was superb, she noticed by DOB in my passport and realised it was my birthday! She sent a bottle, small cake, nuts and sweets to our room which made our trip so special. Our room was lovely and clean so was the hotel and breakfast had everything we could ask for. The only thing that let's the hotel down is the pool and garden area. The plants around the pool area were dead, why has nobody cared for these? There must be some maintenance staff or even the lifeguard could water them. The garden area further along from the pool is a great space but unusable. There are weeds growing, the floor needs sweeping, the sunbeds are stained and looked dirty, they also had bird droppings on them so I wouldn't even contemplate relaxing on one. Such a shame, its almost like its forgotten as it's out of sight. We spent some time around the pool which had lovely comfortable sunbeds and fresh towels. We would definitely come here again as it's a perfect base for exploring the area and only a 5 minute walk from the restaurants of Puerto Portals.

I loved my stay at the Leonardo Boutique Hotel. Everything from check-in to check-out was excellent. The rooms were beautiful and clean, and the staff was amazing, they really made my stay perfect. They were very helpful and kind, and they are one of the main reasons I would definitely come back.

Having stayed at this property many previous occasions I can gladly say it is once again met with my expectations.

Had a great stay for 3 nights with friends. Met others who had returned several times to hotel which says alot. Its in a lovely area. Fab cocktails and the staff were all lovely

We had a fab time. Pool area was great. Location spot on.

My daughter and I stayed in the hotel with friends who had booked separately. Our room was small but clean with everything that we needed. The staff in the hotel were all very nice and the standard of the pool, bar areas and restaurant were all very high. We only wish that we had requested a balcony.

From the moment we arrived, all of the staff were extremely helpful and made us feel welcome. The joint suite was huge and more than enough space for 5 friends with plenty of wardrobe and storage space. The pool area was lovely and the bar food and drinks were excellent as were the staff.

From the room cleaness, the staff and the quality of service and the food, everything was perfect.

After a slight hiccup after check in, Emma and her Team went over and above to resolve the situation. We had a perfect relaxing stay!

Love the Leonardo the rooms are clean and fresh and the staff are amazing

Everything was perfect and could not be improved. Breakfast staff were also extremely friendly and knowledgable about allergens which was brilliant for me as a dairy allergy sufferer. Room was lovely, we were upgraded to a suite which was such a lovely size and had a lot of storage.

We had a lovely stay at Leonardo hotel. This is our 2nd visit and we would stay again. Lovely clean rooms with a powerful shower. Love the rooftop bar and comfortable sun loungers with great cocktails at the pool bar. Wish there had been a gym. Apart from that a great stay.

We stayed here for 3 nights as a couple. The hotel was so calming, clean and peaceful. The bedroom and lobby/bar area was clean and inviting. Everything was comfortable and the staff were lovely, especially Jordi who made us feel so welcome and took his time to talk with us. We will be back!

Myself and my husband enjoyed a 4 night break at the Leonardo hotel for our 15th Wedding anniversary. The hotel left a lovely card in our room on arrival and a bottle of Cava which was a lovely touch. They also upgraded us. I’d already upgraded to superior but they upgraded us to 5th floor deluxe. I would recommend you upgrade if you can as rooms are small and the higher up you go the better .We have never stayed at a hotel as small but really enjoyed it. On our last day the hotel appeared full and there was little room around pool and the pool is small but a lot of couples and friendship groups who appear to go out and about. The Sunbed are amazing, so thick and comfortable , best I have ever sat on. Lovely location. 5 minute walk to marina which is gorgeous but massively over priced . We went to Palma Nova 2 nights to eat where you are getting same quality of food but for about 50 euros less and it’s only 10 euros each way in taxi . All staff very nice and very helpful . Bar menu really nice and drinks good , everything is on a smaller scale but the quality was excellent . Would definitely return again , thank you x

From start to finish the hotel and especially the staff met all my expectations. The staff all seemed so happy and were always happy to help. I will stay again

A very enjoyable stay

This is our second visit a. we will be returning again. The facilities are excellent, the staff from check in to bar a. restaurant are exceptional. In particular Julianna. The pool area is kept immaculate as our the rooms. Shout out to the cleaning staff also excellent job.

tops

Nice modern hotel well positioned for the port , All amenities in the room , Bar well stocked food in restaurants good quality, excellent sunbeds around the pool area , the only thing missing is a s Mall gym other than that great few days .

Great staff, good location (very accessible w/ transportation), nice & delicious food selection, clean room, comfortable bed, nice balcony view... Overall, it was perfect! 🤩

Great quality hotel, very friendly and helpful staff.

This hotel was lovely, as soon as you walk in it smells lovely, the design and decor is very nice and the staff were most welcoming. I was hoping a clean hotel with decent facilities but it was much nicer than I expected and was excellent value for money. Gillian

went the extra mile for our visit and a nice touch in the room with a bottle of bubble for our anniversary they made the stay really special

Everything perfect

She was especially helpful on reception and we got a room upgrade as travelling with my mum who has now stayed at the hotel 7/8 times now!

The hotel is really great, the food is tasty, fresh and there are various options! The staff was really helpful, willing to insert all the questions and solve any problem. They smile a lot too, which makes the whole experience even more enjoyable! The hotel is clean, really nice looking, so it’s a great space to rest in. Hope we will come back!

I enjoyed my stay although it was only one night, staff were very friendly and the hotel was very good value for money

All staff are excellent, extremely attentive, knowledgeable and customer focused. Highly recommend this hotel to anyone and everyone, thanks.

Great stay in this hotel. Very comfortable and good location. We liked everything.

Very good,we had a problem with the air conditioning connection on the sliding patio door when,but was sorted efficiently

I’ve stayed in many different hotels around the island and this stay was one of the best. Such a great location, easy check in, clean room, quirky shower room in the hotel room, comfy beds, quick WiFi, efficient maid service - everything was great. I received some help from different reception staff at different times and they were all so friendly and helpful. Will absolutely return to this hotel and definitely recommend it to others! Thanks again