FAQ about Leonardo Boutique Hotel Mallorca Port Portals
General Information
Yes, Leonardo Boutique Hotel Mallorca Port Portals is adults-only, welcoming guests aged 18 and above.
Leonardo Boutique Hotel Mallorca Port Portals offers 77 contemporary guestrooms and suites across eight floors.
Yes, Leonardo Boutique Hotel Mallorca Port Portals provides complimentary Wi-Fi throughout guestrooms and public spaces.
Yes, a professional front-desk team is present around the clock every day.
Yes, staff communicate fluently in English, Spanish, German and Catalan for guests’ ease.
Yes, complimentary outdoor parking is available nearby; spaces are limited and cannot be reserved.
Yes, flexible meeting rooms and a business centre accommodate corporate gatherings and events.
Yes, Leonardo Boutique Hotel Mallorca Port Portals features a landscaped outdoor pool open spring through autumn.
Yes, oversized Balinese daybeds are positioned around the pool for luxurious relaxation.
Yes, the Sky Bar welcomes external visitors during its opening hours, subject to capacity limits.
Accommodation & Room Services
Yes, select room categories interconnect to create spacious, family-friendly accommodation options.
Yes, most rooms provide a furnished balcony or terrace; guests may confirm when reserving.
Yes, each accommodation includes an electric kettle with complimentary coffee and tea supplies.
Yes, plush bathrobes, slippers and high-quality toiletries are placed in every bathroom.
Yes, every room contains an empty mini-fridge ready for guests’ personal refreshments.
Yes, flat-screen televisions deliver a broad selection of international satellite channels.
Yes, all rooms feature an electronic safe sized to secure a standard laptop.
Yes, an iron and ironing board will be promptly delivered to the room on request.
Yes, sound-insulated construction and double glazing help ensure a quiet, restful stay.
Yes, individually controlled air-conditioning and heating are installed in all accommodation types.
Food & Beverage
Yes, Leonardo Boutique Hotel Mallorca Port Portals serves an extensive international buffet breakfast every morning.
Breakfast is served daily from 08:00 until 11:00.
Yes, the kitchen happily prepares vegetarian, vegan and gluten-free dishes when notified in advance.
Yes, dinner is served nightly from 19:00 to 23:00, while light lunches are available poolside and through the Grab’n’Go option.
Yes, the pool bar serves refreshing drinks and snacks daily between 12:00 and 22:00 in high season.
Yes, the Sky Bar operates Friday to Sunday from June through August and remains closed September to May.
Yes, the rooftop terrace can be reserved for private celebrations, dinners or corporate gatherings.
Yes, room service is offered daily from 08:00 to 23:00 for meals and drinks.
Yes, a convenient Grab’n’Go station supplies packaged snacks, pastries and beverages all day.
The lobby bar is open from 12:00 noon to 22:00 during the April–October season.
Policies & Terms
Check-in begins at 15:00, and check-out is requested by 11:00.
Yes, early arrival or late departure can be arranged for a fee when availability permits.
The minimum check-in age is 18 years.
Cancellation conditions depend on the booked rate; flexible rates allow cancellation until 24 hours before arrival.
No, pets are not permitted; however, certified guide dogs and assistance animals are warmly welcomed.
Yes, a credit-card pre-authorisation is taken at check-in to cover incidental expenses.
Yes, group reservations are subject to specific payment schedules and cancellation policies that differ from individual bookings.
Yes, complimentary luggage storage is available for early arrivals and late departures.
Yes, express and contactless check-in and check-out services are available upon request at reception.
No, smoking is prohibited throughout the entire property, including guestrooms and terraces.
Location & Transportation
Leonardo Boutique Hotel Mallorca Port Portals is 14 km from the airport, about 20 minutes by car.
Yes, private airport transfers can be organised on request for an additional charge.
Puerto Portals Marina is roughly 400 metres away—less than a five-minute walk.
Punta Portals, Costa d’en Blanes and Platja de S’Oratori beaches are all reachable in under ten minutes on foot.
A taxi ride to Palma’s historic centre usually takes around 15 minutes in normal traffic.
Yes, frequent local bus services to Palma and nearby resorts stop a short walk from the hotel.
Yes, lockable bicycle racks are provided free of charge for guest use.
Palma Yacht Club is about 7 km away, typically a 10–15-minute drive by car.
Yes, convenient car-rental options can be organised directly through reception.
Activities & Entertainment
The pool is open April to October each day from 10:00 until 18:00.
No, the outdoor pool is not heated and therefore operates only during the warmer months.
Yes, Leonardo Boutique Hotel Mallorca Port Portals rents quality bicycles for half-day or full-day exploration.
Yes, live DJ sets animate the Sky Bar on weekend evenings in the summer season.
Yes, the tour desk arranges excursions, attraction tickets and personalised island itineraries.
Yes, the concierge can secure preferred tee times at nearby championship golf courses.
Yes, cushioned sun-loungers, parasols and pool towels are provided without charge.
Yes, bespoke sailing and yacht charters can be arranged through the concierge team.