Leonardo Boutique Hotel Krakow Old Town

The hotel was so well located and very welcoming. Our inital room was OK but wasn't quite what we expected so we moved the following day to another Deluxe Room with the help of the receptionist who couldn't have done any more in assisting us. 👏. We originally were put in room 101. We found it dark and room layout not to our liking and it also looking a bit worn with fixtures not quite as they should be and lights not working. Our friends we were with were oput in the same deluxe room type but 319 and what a difference that room was. It's was in a corner room with loads of light open plan and just amazing. We moved to room 419 same type and it was again amazing light, views and just perfect. This raised our already positive outlook on the hotel to another level and we were pleased we could move. Overall a great few days and hospitality from the hotel and it's close proximity to the main square 10/15 min walk if that 👌

Great hotel in a great location! Modern and clean rooms. Helpful and friendly staff. Would definitely stay here again!

Just returned from 4 nights at the Leonardo Boutique Old Town. Fab location, 7mins walk to the Old Town square (turn right), roughly the same to the castle/river (turn left). Bolt taxi's were available within 1-2mins of requests and were super cheap. Approx 43zl (£8/£9 ish) to/from airport...25mins, 11zl (£3 ish) to schlinders...8-10mins. As 2 females we felt very safe with this location and having walked to Kazmiriz 1 afternoon, were so glad we made the choice to stay near the old town. The hotel had everything we needed including a small but fairly decent hairdryer and tea/coffee facilities. (We brought some milk sachets off the plane). The cozy room was small but perfectly fine, just lacking drawer/storage space but not a big deal at all. Warm but could turn heating down and once window opened, room cooled down perfectly. Aircon/heating only works with window closed. Could hear the trams but nothing that earplugs wouldnt solve if your light sleeper. We were so tired, didnt bother us at all. Very comfy beds...firm but the pillows were supersoft like clouds. The bathroom was lovely and modern. Only things were 1 of the loo roll holders was broken (no big deal), the bathroom floor wasnt cleaned while we were there, and i spilled chocolate (from the gorgeous chimney cake shop down the road) on the pillow and it hadnt been changed the following day. But this was my fault...only chocolate, and these were very minor things, didnt impact our stay at all. Reception staff smiley and helpful and bar ladies were lovely. Natalia served us 3nights and she was so lovely; friendly but professional. Took the time to chat back to us when she was clearing glasses but still remained professional and didnt let talking stop her working/serving others. Really nice atmosphere in the bar after a long cold day out exploring. Outdoor area would be lovely in warm weather, we didnt see blankets and heat lamps for cold weather or maybe we would have sat out. Breakfast was gorgeous, no early morning rush either. Started getting busier after 9am, most attractions we wanted to see didnt open until 10. Plenty of cold choices and also a small hot selection including a D.I.Y waffle maker...once figured how to turn waffles, they were lovely. Bread selection was very fresh and the yoghurt/oat pots really nice. Chef was constantly replacing hot/cold food and waitresses worked very hard replenishing items and clearing. If you needed anything they were quick to react eg refilling juice machine. There were napkins on cold selection tops but my only suggestion....put some by the bread. I did this every day as people were just using bare hands to touch the bread, which personally i dont like and i noticed if the napkins were there they were using them to avoid touching bread directly. Only a small thing i know, but to me, makes a big difference for food hygiene. There was a locked luggage room for last day after check out, we kept our room until 3pm though to save rushing with cases in morning so we could head over to schlinders factory when it opened at 9am as we hadnt booked tickets. Until 2pm is free, about £30 until 3pm. Any longer full room rate applies. We returned at 3pm moved cases to luggage room and headed to old town for final food/drinks. Overall absolutely gorgeous hotel and i would 100% recommend staying here to anyone. Tips: book auschwitz/birkenau and schlinders in advance. Dont do guided tour for schlinders, too much to read/see and would be rushed otherwise (we spent 4hrs, easily could have been longer). Check for free admission days to attractions. Castle was free Monday, some areas were closed off for cleaning, but saw enough...good way to save money. Use audio guides when available, cheap enough. Salt mines were amazing...not what we expected! Be warned though, 800 steps to go down! Rynek underground was amazing...dont do guided tour. In the old Jewish ghetto heroes square, there's the pharmacy, it's all interactive and a different but fab experience...only need 45mins or so. So many quirky traditional polish restaurants, try babci maliny (outer ring old town) like being at a grandmothers house but its deceptively huge through all different dining rooms. We were in the farthest back room. The hungarian and budapest goulash were gorgeous. Would have liked another day to do Zakopane.