Wonderful experience, hotel was lovely and good location. Staff very informative and everyone very pleasant.

Great location and quality

An excellent, beautiful hotel with an excellent location to the Old Town. Friendly staff and spotlessly clean. We'll definitely be back! Thank you.

We thoroughly enjoyed our visit to Krakow and the hotel was excellent: great location, comfortable, great breakfasts, lovely bar area and friendly staff. Perfect!

Excellent location, Beautiful court yard, friendly feel on arrival Christmas decorations in around entrance beautiful we had 3 Twin rooms Hotel was spotlessly clean we most definitely would stay there again

Fantastic clean hotel with lovely friendly staff .Close to were you would want to be

I cannot fault this place! Fabulous location,so close to the old town and the famous castle ( minutes walk).very clean,polite and friendly staff. The choice of breakfast was great and varied. I would definitely recommend it to everyone.

I didn't know this hotel before. I was looking for a place to stay during the conference and found a hotel in a good location, which also looked good in the photos. I chose it and I don't regret it, I'm really delighted!

Very nice hotel, great location, would definitely come back

Hotel was clean, warm and very good location. Staff excellent. Price great. Would definitely come again if I return to Kraków.

A very good lodging, in an excellent location. The only problem was that I noticed when I checked out that the room charge was different for different days -- considerably more for the third day of my stay than for the first two. This had not been explained to me when I checked in, so I was surprised at the variance of the room charges.

The Leonardo is a lovely place. More stylish than we were expecting for the price and the staff are all so helpful. It’s in a great location to walk to the castle or the main square and has a lovely little park opposite.

Great location between the old market square and Kazimierz.

The staff at Leonardo Kraków Old Town are always friendly, welcoming, and efficient. It’s always a pleasure to stay here.

Everything about the hotel was nice, staff, cleaning, breakfast was really good, we did not have it included but we bough it on the spot because of the food variety. It worth every penny. We had some issues with wifi connectivity, but we did not mind as we were in a city brake so short stay. Too exhausted after every day to mind about internet. Also the tv channel list can be improved. Overall great hotel, great room and great location just 8-10 min walking distance to Old town. 5-6 min to Wawel castle, and again 5-6 min to our trips meeting point. So that was perfect. I totally recommend ro stay here.

Absolutely beautiful hotel. Perfect location and the rooms were amazing. Planning a return and will definitely be staying here again

great location & clean hotel, great value for money would stay again

Had an amazing time in krakow. Arrived very late and night and got checked into a room that I was very disappointed with 222. It was so small and had a wet room. Informed reception and it was no bother to move following day. It wasn't much hassle as we didn't really unpack but wish we had got a room we had booked in beginning. Room 502 was amazing. Lovely touches with coffee and water, fab lighting and good air con, rooms were very hot. One point I'd like to point out. We returned yesterday 2nd Nov and the door was left open by cleaning staff (my coat had been stuck in the doorway ). We were lucky nothing was taken as were out all day and that room was at end of corridor. Please ask cleaning staff to be careful that doors are closed behind them properly. Would be nice for bar to be opened later in evening for residents or early morning to get a coffee. I found this strange. Thanks for a lovely stay.

This is one of the nicest hotels we have ever stayed at (and we’ve stayed at a few!). Excellent value for money and staff really pleasant and helpful.

The hotel is at a very convenient place near the old town square and everything is in walking distances. The buses and trams are near by. A very clean hotel with pleasant atmosphere. The lifts are clean and you don’t have to wait for long. Everything is very clean. Our beds were made nicely with clean, crisp sheets every day. We had clean new towels everyday. Breakfast was excellent with lot of variety: cereals,nuts, fruit, juices, yoghurts, cooked breakfast , variety of breads, jams , cakes and biscuits. Lots of drinks with tea and coffee machines. The eating place was clean and the girls who worked there were polite and helpful.

everyone was very nice, they were always polite and helpful, from the reception staff to the cleaning ladies and the bar staff everyone was polite and made you feel at home. I would definitely visit again.

Amazing location, beautiful hotel, so modern and clean. Would stay again!

All staff really friendly spotlessly clean went out of way to help us such a lovely hotel in lovely location went out of way to help me with my 86 year old mother will be staying again

The lady on reception last Thursday evening 12/10/2023 was extremely helpful with room issue I had

While we arrived way to early we could leave our luggage at the hotel while exploring town. Due to booking mistakes by Booking.com we did at first not get the rooms we booked, but she helped us to correct this! The staff were very helpful with booking us an unforgettable excursion and made sure all details were taken care off. Rooms are very clean modern with arty touch and complete.

Lovely hotel, great location and staff were very friendly and welcoming. We travelled with a young child and the staff brought toys and sweets to the room for him. The only downside was one of the rooms was very small but the other was a great size. There was quite a bit of choice for breakfast but not what we're used to. Would definitely stay here again

comfort and unforgettable impressions.

Very very nice hotel! Immaculately clean everywhere, great location, 7 mins walk to the old town square. Staff polite and hopeful. Would absolutely recommend.

We all had an amazing time at this hotel. It was clean, food was great and the staff very friendly. An overall great experience. Would recommend to others and will hopefully return one day. Thank you for a lovely stay and Krakow is beautiful.

Overall Great hotel, fantastic location and there is a nice parkway path opposite. Not far from Old town Krakow, a short walk maybe only 10 minutes. Room was big and very well presented. Very clean upon arrival. Staff were friendly and helpful. We ordered room service on the last evening and the food arrive quickly, hot and tasty.

Our stay at Leonardo Hotel was great. Hotel staff was very friendly and professional. The hotel is clean and nicely decorated with fresh water available in the lobby. The hotel is perfectly situated between the old town and Jewish quarters. Highly recommend. The only recommendation for improvement is the pillows in the room, I would overall change them instead of offering the “Natural” selection.

Dear Leonardo Staff! Unfortunately, due to an issue with the credit card of our company, upon check-out we had to find an alternative way of payment. Your Ukrainian colleague, Ms Diana Skuibida handled this situation with immense patience, kindness and understanding, and we managed to find a solution to the issue. Her manager as well, a Polish lady, acted in an exemplary manner as well, I wish to commend her too. I will for sure, consider coming to your hotel again. Congratulations, Dénes

Fantastic hotel! Will be back in the near future

Lovely hotel. Shame about fire alarm going off at 6 am. Bedroom adequate, but not very clean. Mirror had dust on. Last day, just about hit bed made.

I can highly recommend Leonardo Hotel. The location is great - nearby the Old Town. The rooms are beautiful and the best is the best. Perfect place to stay. I will come back.

A great location and very friendly staff, happy to assist in any way they could during my stay. Very comfortable bed and a nice spacious room. Will be looking to return before the end of the year.