Excellent"
Ideal position of the hotel for getting in and out of Krakow. Everything we needed .
100
11/24/2025
Perfect"
We stayed just one night and was upgraded to suite. Hitel lovely and definitely worth 4 stars not 3. Everything was amazing and staff so lovely and helpful. Hotel had a nice calm and serene feel to it. Only things I could pick up on are the tile grouting needs a bit of a freshen up (room519) and we had a stinky bug in thr room - cannot be helped and did not mark down for it. Only other thing was website did not make it clear that food was available in evening so we came thinking we could only have breakfast and made other plans, would have loved to have stayed at hotel to eat instead. Overall the hotel was perfect and staff friendly and amazing and we will defo be back!
100
11/22/2025
Great"
Absolutely loved this hotel, very discreet from the street you'd hardly notice it but inside is lovely stylish and welcoming. Hotel feels premium. Every staff member so friendly and speaking English expertly, small bar is lovely and cosy serving a small selection of very nice meals. We intended to eat in town more but because it was so convenient, good quality and reasonably priced we ate at the hotel more than we ate in town and though a relatively small menu still had something different each time, apart from the crème brulé witch was too good to miss. The room although small in area was tall and felt airy due to tall ceilings and windows and really nicely decorated and appointed. Ten minutes walk from train station and two minutes from the beautiful old town of Krakow. Will definitely recommend to friends.
100
11/21/2025
Outstanding"
So impressed with the standard of cleaning and the topping up of water and coffees, even on one day when hadn't requested it
100
11/20/2025
Great 4 night stay"
Perfect location, rooms lovely, breakfast good, bar food lovely, not too pricey at all. Would recommend this hotel for stay in Krakow Old Town area.
90
11/19/2025
It’s a good place to visit Krakow"
The hotel was very beautiful and also the employees was very kind.
The whole place was clean and organized, the breakfest was more than enough, they filled up all the time.
I had only one problem: I booked two rooms and they put us on two separate floors.
But apart from that the hotel was superb.
90
09/17/2023
Atmospheric hotel"
Great location between the old market square and Kazimierz.
100
11/12/2023
Always a joy to return"
The staff at Leonardo Kraków Old Town are always friendly, welcoming, and efficient. It’s always a pleasure to stay here.
100
11/08/2023
Good hotel to stay in and perfect location"
Everything about the hotel was nice, staff, cleaning, breakfast was really good, we did not have it included but we bough it on the spot because of the food variety. It worth every penny.
We had some issues with wifi connectivity, but we did not mind as we were in a city brake so short stay. Too exhausted after every day to mind about internet.
Also the tv channel list can be improved.
Overall great hotel, great room and great location just 8-10 min walking distance to Old town. 5-6 min to Wawel castle, and again 5-6 min to our trips meeting point. So that was perfect.
I totally recommend ro stay here.
100
11/08/2023
Excellent hotel!"
An excellent, beautiful hotel with an excellent location to the Old Town. Friendly staff and spotlessly clean. We'll definitely be back! Thank you.
100
11/27/2023
Everything was excellent"
We thoroughly enjoyed our visit to Krakow and the hotel was excellent: great location, comfortable, great breakfasts, lovely bar area and friendly staff. Perfect!
100
11/25/2023
Excellent"
Excellent location, Beautiful court yard, friendly feel on arrival Christmas decorations in around entrance beautiful we had 3 Twin rooms
Hotel was spotlessly clean we most definitely would stay there again
100
11/24/2023
Short break"
Fantastic clean hotel with lovely friendly staff .Close to were you would want to be
100
11/24/2023
Reception staff"
I cannot fault this place! Fabulous location,so close to the old town and the famous castle ( minutes walk).very clean,polite and friendly staff. The choice of breakfast was great and varied. I would definitely recommend it to everyone.
100
11/23/2023
excellent! I'll back!"
I didn't know this hotel before. I was looking for a place to stay during the conference and found a hotel in a good location, which also looked good in the photos. I chose it and I don't regret it, I'm really delighted!
100
11/22/2023
Excellent, all the help and quality of stay you want from a hotel"
While we arrived way to early we could leave our luggage at the hotel while exploring town.
Due to booking mistakes by Booking.com we did at first not get the rooms we booked, but she helped us to correct this!
The staff were very helpful with booking us an unforgettable excursion and made sure all details were taken care off.
Rooms are very clean modern with arty touch and complete.
100
10/18/2023
Great hotel"
Lovely hotel, great location and staff were very friendly and welcoming. We travelled with a young child and the staff brought toys and sweets to the room for him.
The only downside was one of the rooms was very small but the other was a great size.
There was quite a bit of choice for breakfast but not what we're used to.
Would definitely stay here again
90
10/17/2023
An unforgettable immersion in the past mediated by modern comfort."
comfort and unforgettable impressions.
100
10/17/2023
Brilliant"
Very very nice hotel! Immaculately clean everywhere, great location, 7 mins walk to the old town square.
Staff polite and hopeful.
Would absolutely recommend.
100
10/15/2023
Fantastic place to stay"
We all had an amazing time at this hotel. It was clean, food was great and the staff very friendly. An overall great experience. Would recommend to others and will hopefully return one day. Thank you for a lovely stay and Krakow is beautiful.
100
10/14/2023
Fantastic weekend break in a beautiful place!"
This is one of the nicest hotels we have ever stayed at (and we’ve stayed at a few!). Excellent value for money and staff really pleasant and helpful.
100
10/30/2023
Very good."
The hotel is at a very convenient place near the old town square and everything is in walking distances. The buses and trams are near by. A very clean hotel with pleasant atmosphere. The lifts are clean and you don’t have to wait for long. Everything is very clean. Our beds were made nicely with clean, crisp sheets every day. We had clean new towels everyday. Breakfast was excellent with lot of variety: cereals,nuts, fruit, juices, yoghurts, cooked breakfast , variety of breads, jams , cakes and biscuits. Lots of drinks with tea and coffee machines. The eating place was clean and the girls who worked there were polite and helpful.
90
10/28/2023
Great experience"
everyone was very nice, they were always polite and helpful, from the reception staff to the cleaning ladies and the bar staff everyone was polite and made you feel at home. I would definitely visit again.
100
10/27/2023
10/10"
Amazing location, beautiful hotel, so modern and clean. Would stay again!
100
10/26/2023
Mrs"
Fantastic
100
11/17/2025
Excellent Hotel and Location"
from arrival to check out, the staff were so polite and understanding. The hotel is very clean, good food and has good all round access. Definitely recommend this group.
100
11/17/2025
Lovely hotel"
Lovely hotel great location
A shame the bar closed at 11pm that is the only complaint
80
11/16/2025
Great Hotel"
Absolutely fabulous hotel, staff are lovely and location was brilliant .
100
11/13/2025
Great hotel"
Fabulous hotel in a great location, staff were very helpful. Not sure why it's a 3* as we felt it was better than that rating.
90
11/12/2025
Lovely"
Excellent hotel which i wood recommend. A short walk to the old town market place. All staff very helpful.
Hotel very clean and nicely decorated.
Bigger toaster needed for breakfast room.
I would of liked bacon as an option at breakfast.
All in all a very nice stay.
100
11/11/2025
Lovely relaxed atmosphere"
An enjoyable stay. The staff were very helpful throughout the stay and were happy and courteous.
Would recommend it as it was quiet and relaxing
90
11/10/2025
Excellent hotel in a great location"
A lovely hotel with many of the main attractions only a 10 minute walk. Old town, castle, Jewish quarter
90
11/08/2025
Enjoyable experience staff very friendly enjoyed our stay."
Enjoyable experience, well located easy to find. Staff were very helpful. Would definitely return
100
11/03/2025
Spot on!"
Hotel is in an excellent location.
Not so close to town as to be noisy, but not so far away to be a long walk into town. It's a 5 min walk to the main square!
Lovely atmosphere and decoration. It is clean and well maintained. Staff are friendly and efficient. Rooms were clean and well presented and the beds were comfy.
If we ever come back to Poland I would certainly stay here again.
100
11/02/2025
Fantastic stay"
My second stay , Fantastic hotel .
100
10/31/2025
Mrs"
All good
100
10/21/2025
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