FAQ about Leonardo Hotel Galway

Yes, complimentary high-speed Wi-Fi is available in every guestroom and all public spaces.

Yes, the reception desk is staffed around the clock to assist guests at any time.

Standard check-in begins at 15:00, while check-out is required by 11:00 on departure day.

The property comprises 130 stylishly refurbished guestrooms, fully updated in 2023, across several categories.

Yes, spacious family rooms comfortably accommodate two adults and two children under twelve.

Yes, wheelchair-accessible rooms, lifts to all floors and adapted public areas are provided.

Yes, the hotel proudly holds a Gold Green Tourism Badge for certified sustainable practices.

Yes, the entire building is designated non-smoking to ensure a fresh environment.

Yes, a number of guestrooms feature connecting doors ideal for families or groups.

Yes, every guestroom includes individually adjustable air-conditioning and heating for personalised comfort.

Yes, all rooms are furnished with the brand’s signature DREAM beds for superior sleep quality.

Yes, each room provides an electric kettle with complimentary tea and coffee supplies.

Yes, guestrooms are equipped with a convenient mini-fridge to store refreshments.

Yes, bathrooms include complimentary toiletries alongside invigorating power showers and fluffy towels.

Yes, electronic in-room safes are available for securely storing guest valuables.

Yes, room service is offered daily from 15:00 until 21:00 for convenient in-room dining.

Yes, same-day laundry and dry-cleaning are available; items collected by 10:00 return that evening.

Yes, a plentiful buffet breakfast is served 07:00–10:00 weekdays and 08:00–11:00 weekends and public holidays.

Yes, the in-house restaurant serves lunch from 12:00 to 17:00 and dinner until 21:30.

Yes, a specially curated children’s menu is available to satisfy younger diners.

Yes, the hotel lobby opens onto an outdoor garden offering relaxing views of the River Corrib.

Yes, guests can enjoy freshly brewed Lavazza coffee in the bar and lounge areas.

Yes, private group dining for as many as eighty guests can be organized with prior notice.

Yes, the bar remains open until 00:30 on Friday and Saturday evenings for late-night enjoyment.

No, pets are not accepted; only registered service animals are welcomed without additional fee.

Yes, expedited express check-in and express check-out are available for added convenience.

Yes, complimentary secure luggage storage is offered both before arrival and after departure.

No on-site parking is available; however, guests may use the adjacent Spanish Arch Car Park for approximately €14 per 24-hour period.

Check-in is accepted until 23:00; guests arriving later must arrange in advance to guarantee access.

Yes, a credit card pre-authorisation is taken upon arrival to cover potential incidentals.

Yes, the property is located on Quay Street with views of the Spanish Arch and Galway Bay.

Galway Train Station can be reached in approximately ten minutes on foot from the hotel.

Yes, Eyre Square’s shopping district lies less than a ten-minute walk away.

Yes, public parking is immediately next to the hotel at the Spanish Arch Car Park.

The journey to Shannon Airport generally takes about seventy minutes by car in normal traffic.

Yes, St Nicholas’ Collegiate Church is roughly a two-minute stroll from the entrance.

Galway Harbour is only a three-minute walk, providing quick access for boat excursions.

Yes, reception staff happily arrange taxis or car-hire services on behalf of guests.

Yes, the knowledgeable team readily advises guests on scenic pedestrian routes to the medieval walls.

Yes, staff can plan and book guided or self-drive day trips to Connemara National Park.

Yes, the concierge will gladly organise transportation and tickets for an Athlone Castle excursion.

Yes, detailed maps and personalised guidance for Wild Atlantic Way drives are available at reception.

Yes, bespoke walking itineraries to the medieval walls and Spanish Arch are provided on request.

Yes, the front desk will assist in securing tickets for Galway’s cultural events and festivals.

Yes, the restaurant may be privately reserved for small functions with prior arrangement.