FAQ about Leonardo Plaza Hotel Eilat

Yes. Leonardo Plaza Hotel Eilat offers complimentary, unlimited Wi-Fi throughout the property, including all guestrooms and public spaces.

Yes. The Front Desk operates 24 hours a day and is always available to assist guests.

Check-in from Sunday to Friday begins at 15:00.

On Saturdays and Jewish holidays, check-in begins at 18:00.

From Sunday to Friday, check-out must be completed by 11:00.

On Saturdays and Jewish holidays, guests may keep their rooms until 14:00.

Yes. The hotel welcomes families and offers family rooms, a Kids’ Club, a toddlers’ pool, and the ‘Welcome Baby’ service.

Yes. Team members speak Hebrew, English, Russian, French, Arabic, and additional languages to assist international guests.

Yes. Leonardo Plaza Hotel Eilat provides access to adjacent public parking for an additional daily fee, subject to availability.

Yes. Every guestroom is fully air-conditioned.

Yes. Each room features a minibar or compact refrigerator for personal beverages and snacks.

Yes. Complimentary tea- and coffee-making facilities are available in every room.

Room Service does not operate 24 hours; it is available daily from 09:00 to 22:45.

Yes. The hotel offers three fully accessible rooms featuring wider entrances, grab bars, and adapted furnishings.

Yes. Kindly request hypoallergenic bedding in advance through the Front Desk.

Yes. Many rooms and suites boast an impressive, direct view of the Red Sea.

Yes. Inter-connecting rooms are available; advance reservation is recommended.

Yes. Breakfast is presented as a generous buffet with an extensive selection of hot and cold dishes.

On weekdays, breakfast is served in the hotel restaurant from 07:00 to 10:30.

On Saturdays, breakfast is available from 07:00 to 11:00.

Yes. All meals are prepared under strict kosher supervision.

Yes. Vegetarian and vegan dishes are available; please inform the culinary team in advance.

Yes. The elegant Lobby Bar at Leonardo Plaza Hotel Eilat serves hot beverages, cocktails, and desserts throughout the day; please confirm exact opening hours with the hotel.

Yes. The Pool Bar offers refreshing drinks and light bites during pool operating hours.

Yes. Access to the VIP Lounge is exclusive to suite guests.

No. The restaurant features a dairy Italian menu and does not serve Chinese cuisine.

Yes, guests may request early check-in. Approval is subject to availability and an additional fee applies.

Yes, late check-out is available, subject to availability and an additional charge, particularly on Saturday evenings.

Cancellation conditions depend on the rate selected and the time remaining until arrival. Full details are displayed during the booking process.

Yes, at check-in the Front Desk will request a credit card pre-authorization or cash deposit to cover incidental expenses.

Guests must be at least 18 years old to check in.

Pets are not permitted; however, certified service dogs are welcome at no additional cost.

Yes, the hotel offers complimentary luggage storage both before check-in and after check-out.

Yes, the property features a ballroom and versatile meeting rooms for up to 300 guests, perfect for group reservations and corporate events.

Leonardo Plaza Hotel Eilat is approximately 21 km from Ramon Airport, a 20–25-minute drive by car.

The hotel does not operate a dedicated shuttle; however, the staff will gladly arrange a taxi for you at an additional cost.

Yes, the hotel is located directly on Eilat’s seaside promenade, steps from the public beach.

Mall Hayam lies about 650 meters from the hotel—an easy 8–10-minute stroll.

Ice Mall is approximately 1.2 km away—around a 15-minute walk or a short drive.

Yes, the hotel offers direct access to its beach, with complimentary sun loungers and deck chairs for guests.

Yes, the Front Desk will happily arrange a taxi or rental car upon request.

Yes, a city bus stop is just a short walk from the main entrance.

The Eilat Underwater Observatory is about a 10–15-minute drive, depending on traffic.

Yes, the outdoor pool at Leonardo Plaza Hotel Eilat is open year-round and heated in winter for guests’ comfort.

Yes, the kids’ club features a daily programme of arts and crafts, games, and movie screenings.

Yes, the hotel hosts evening entertainment including live music, magic shows, and other performances.

Yes, the hotel’s spa includes a dry sauna, outdoor Jacuzzi, and fitness room; access is subject to a fee.

Yes, guests may pre-book from a wide selection of professional massage treatments.

Yes, a well-equipped fitness room is available; an additional fee applies.

No, the hotel does not feature a rooftop terrace or balcony overlooking the Red Sea.

The staff will be pleased to provide contact details; activities are booked directly with the operators.