FAQ about Herods Palace Eilat Hotel

Yes, complimentary high-speed Wi-Fi is available property-wide, including all guest rooms and public areas.

Yes, the Front Desk operates 24 hours a day, ensuring continuous assistance for our guests.

Yes, the hotel warmly welcomes families and offers spacious accommodations, a dedicated children's pool, and a diverse program of activities.

Yes, the hotel offers accessible guestrooms, elevators, and fully adapted facilities throughout the property.

Our multilingual team speaks Hebrew, English, Arabic, Russian, French, German, and Spanish.

Yes, Herods Palace Eilat Hotel offers covered parking, subject to availability, at ₪35 per vehicle per day.

Yes, the hotel features a modular conference center and meeting rooms outfitted with advanced audiovisual technology for business events.

Yes, the car park includes a dedicated EV charging station; payment is processed via a mobile app.

Yes, guests may enjoy complimentary bicycles, and the hotel’s internal shuttle operates within the city on a fixed schedule.

Yes, every guest room at Herods Palace Eilat Hotel includes a stocked minibar, and a small refrigerator can be provided upon prior request.

Yes, each room includes a coffee and tea set as well as an espresso machine with complimentary capsules; additional capsules are available for a fee.

Yes, simply contact the Front Desk and an iron and ironing board will be delivered to your room.

Yes, every room is equipped with a professional hairdryer and premium toiletries.

Yes, each room features individually controlled air-conditioning allowing guests to set their preferred temperature.

Yes, hypoallergenic linens and additional pillows are available upon request; please contact Housekeeping in advance.

Yes, 24-hour In-Room Dining is available, offering an extensive selection of dishes and beverages.

Yes, laundry, pressing, and dry-cleaning services are available daily for an additional fee.

Yes, complimentary baby cots and cribs are available, subject to availability; please reserve in advance.

Yes, each morning Herods Palace Eilat Hotel presents an abundant kosher Israeli breakfast buffet.

The hotel features two main dining rooms, a premium meat restaurant, a Mediterranean venue, an Italian restaurant (supplement applies), a dairy lobby bar, a juice bar, and a poolside grill bar.

Yes, vegetarian and vegan dishes are gladly prepared upon prior request at no additional charge.

Yes, gluten-free meals can be arranged in advance and are prepared under strict supervision.

Yes, the seasonal swim-up pool bar serves cocktails and light snacks without leaving the water.

At present there is no dedicated beach bar; however, our team will happily deliver beverages to the private beach upon request.

Yes, Herods Palace Eilat Hotel’s Sky Lounge offers hot beverages, pastries, and light refreshments throughout the day.

Yes, a dedicated children's menu is available in the hotel’s restaurants.

Check-in begins at 15:00, while check-out is by 11:00 on weekdays.

Yes, on Saturdays and Jewish holidays check-in is available only after the conclusion of Shabbat or the holiday.

Yes, late check-out is available subject to availability at ₪150 per room.

Flexible reservations may be cancelled without penalty up to the deadline specified on the booking confirmation.

Guests must be at least 18 years old to check in.

Yes, a credit-card pre-authorization may be required as a security deposit, depending on the reservation type.

No, pets are not permitted on the hotel premises.

When reserving more than four rooms, special terms and additional charges will apply and must be agreed in advance.

Yes, secure, complimentary luggage storage is available both before check-in and after check-out.

Herods Palace Eilat Hotel is set directly on the shoreline— the sand is only a few steps from the lobby.

A leisurely 10-minute stroll brings guests to the city’s shopping and entertainment district.

Ice Mall, the marina, and Eilat Amphitheater are all a comfortable 5–15-minute walk away.

At present, the hotel does not operate a dedicated shuttle; however, the Concierge will gladly arrange a private taxi.

Yes, the Concierge Desk can arrange taxis or car-rental services at any time.

Yes, city buses stop along the nearby promenade, only a few minutes’ walk from the hotel.

Yes, the hotel stands in the heart of the North Promenade, overlooking the Gulf of Eilat.

A taxi journey of approximately 15 minutes connects the hotel with the Yitzhak Rabin border crossing.

No. Herods Palace Eilat Hotel features two expansive outdoor pools but no indoor pool.

Yes, a shallow, shaded children’s pool is available for younger guests.

At Vitalis Spa within Herods Palace Eilat Hotel, guests may indulge in facials, hydrotherapy, a wide range of massages, manicures and pedicures, sauna sessions, and a traditional Turkish hammam.

Yes, a modern fitness studio equipped with cardio and strength machines is open throughout the day.

Yes, yoga classes and guided workouts may be reserved through the Health Centre in advance.

Yes, the supervised Kids’ Club at Herods Palace Eilat Hotel offers arts, games, and daytime activities for all ages.

Yes, the seasonal evening entertainment program is posted daily on the hotel notice boards.

Yes, the Concierge Team at Herods Palace Eilat Hotel will be delighted to arrange guided day tours to regional attractions for an additional fee.