FAQ about Leonardo Hotel East Midlands Airport

Yes, complimentary Wi-Fi is provided throughout the property, ensuring guests stay connected in all areas.

Check-in begins at 3:00 PM, while check-out is required by 11:00 AM.

Yes, the front desk is staffed 24 hours a day to assist guests at any time.

Yes, the property includes accessible areas and rooms to accommodate guests with reduced mobility, ensuring a comfortable stay.

Yes, the hotel welcomes children and families, providing amenities and services tailored to all ages.

Yes, team members proficient in multiple languages are available to assist international travelers.

The hotel offers 11 meeting rooms; capacities range from 4 to 200 guests.

Yes, on-site parking is available; a daily fee applies for parked vehicles.

Available categories include Standard, Superior, Executive, Family, and Double Double rooms.

Yes, each room features an individually controlled air-conditioning unit with remote control.

Yes, complimentary coffee- and tea-making facilities are provided in every room for guest convenience.

Executive rooms include a small fridge; other guests may use the communal reception fridge.

Yes, USB charging ports are beside bedside sockets, televisions, and the lobby workstation.

Yes, all guest bedding is hypoallergenic, eliminating the need for special requests.

Yes, each room includes a hairdryer and ironing facilities for added convenience.

Yes, room service operates 24 hours, offering meals and beverages around the clock.

Yes, early housekeeping or turn-down service can be arranged on request, subject to availability.

Continental breakfast starts at 3:00 AM; hot buffet runs 6:00–10:00 AM weekdays, extending later on weekends.

Yes, vegetarian and vegan breakfast options are offered to accommodate various dietary preferences.

Yes, gluten-free items are available, including a dedicated station for allergen safety.

Yes, the bar is accessible to both registered guests and non-residents.

Yes, children are welcome in the dining and bar areas, although adult supervision is required.

Afternoon tea is not served; the bar offers tea, coffee, and lunch throughout the day.

The hotel serves varied lunch and dinner menus, including seasonal and international dishes.

Yes, private dining can be arranged through the events team, with menus tailored to requirements.

No, pets are not permitted; only service guide dogs on duty are accepted.

The hotel is entirely non-smoking, including guestrooms; outdoor designated areas accommodate traditional and electronic devices.

Cancellation terms vary by rate; many bookings permit free cancellation until 24 hours pre-arrival.

Yes, express check-in and check-out are available when arranged in advance.

Pre-payment or card pre-authorization is taken at check-in; incidentals are pay-as-you-go.

Yes, complimentary luggage storage is available for guests before check-in and after check-out.

Guests must be at least 18 years old to check in unless accompanied by an adult.

Yes, group rates or special terms can be arranged via the groups team, subject to availability.

Yes, early check-in or late check-out can be requested; fees apply based on availability.

The hotel lies within the airport grounds, around a five- to ten-minute walk.

No shuttle operates; the terminal is a short walk, though reception can book taxis costing £13–£15.

Nearby attractions include Donington Park Racing Circuit, East Midlands Aeropark, and surrounding business hubs.

Donington Park is not within walking distance; guests should travel by car or taxi.

By car or taxi, Nottingham city centre is typically 25–30 minutes away, traffic permitting.

Yes, reception staff can arrange taxis or car-hire services, ensuring convenient local transportation.

Yes, public buses operate nearby, offering convenient connections to surrounding towns and cities.

The hotel lacks on-site car rental; reception can arrange Enterprise vehicles at the airport.

Yes, guests have access to a fitness centre with core exercise machines and free weights.

Yes, a swimming pool serves residents and members; it is externally managed with a seasonal timetable.

Facilities include a steam room, sauna, and jacuzzi; no spa or massage treatments are offered.

Yes, families can enjoy communal lounges and outdoor seating areas situated around the property.

No rooftop terrace exists; however, an outdoor front seating area accommodates food and drinks.

Yes, children under 16 may use the pool or spa with parental supervision.