FAQ about The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition

Yes, complimentary high-speed Wi-Fi is available throughout The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition, including all guestrooms and public areas.

Yes, the front-desk team is on duty 24 hours daily to assist arriving or departing guests.

The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition does not currently offer on-site parking. Guests can use on-street spaces or the Park One Excelsior garage, five minutes away, at public rates.

Yes, all guestrooms and interior public areas are designated non-smoking zones.

Yes, reception staff speak German, English and additional languages to assist international guests.

Yes, several rooms can be connected or configured for families upon prior request.

Yes, several rooms can be connected or configured for families upon prior request.

The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition features a total of 256 contemporary guestrooms across several categories.

Yes, complimentary luggage storage is provided at reception before check-in and after check-out.

Yes, every room is equipped with individually controlled air conditioning.

Yes, an electric kettle with complimentary tea and coffee sachets is standard in all rooms.

Yes, every room contains a refrigerator; complimentary beverages are included only for suites.

Yes, an iron and ironing board are provided as standard in all guestrooms.

Yes, each bathroom provides free toiletries, a hairdryer and spacious walk-in shower.

Yes, every room features synthetic, hypoallergenic bedding; additional pillows are available upon request.

Yes, rooms are cleaned and refreshed daily unless guests choose the eco housekeeping option.

No, room service is not available around the clock; limited evening service is offered.

Currently, standard European outlets are fitted; USB charging ports are not guaranteed.

Yes, same-day laundry and external dry-cleaning are arranged through reception for an additional charge.

A generous hot and cold buffet breakfast is prepared every morning at The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition.

Breakfast is served Monday–Friday 07:00–10:00 and weekends 07:00–11:00.

Yes, vegetarian and vegan dishes are always included in the daily breakfast buffet selection.

Yes, gluten-free bread and cereals are available; guests are asked to advise staff in advance.

Yes, walk-in visitors are welcome at the bar subject to space and house rules.

Currently, room service is available until 22:00, after which no in-room orders are taken.

Yes, children accompanied by an adult are permitted until 21:00 in accordance with local law.

No, lunch is not served; dinner is available daily from 18:00 to 22:00.

No, a specific children’s menu is not offered; however staff can recommend suitable items.

At The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition, check-in begins at 15:00 and check-out is required by 12:00 noon.

Yes, only dogs are welcome for an additional charge of EUR 15 per night.

Flexible rates may be cancelled free of charge until 18:00 on arrival day; non-refundable bookings are charged immediately and cannot be changed or refunded.

A credit-card guarantee is taken for incidentals; no cash deposit is normally required.

Guests must be at least 18 years old to register and occupy a room.

Yes, express procedures are available; guests provide details in advance to shorten formalities.

Yes, subject to availability early arrival or late departure can be arranged for an extra charge.

Groups of 10 rooms or more require prior written agreement and may be subject to different payment and cancellation terms.

The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition lies roughly 900 metres—about a 10-minute walk—south of Potsdamer Platz square.

The nearest stops are Möckernbrücke U-Bahn (U1, U3, U7) and Anhalter Bahnhof S-Bahn (S1, S2, S25, S26).

The journey takes around 35 minutes by taxi or 45–50 minutes on public transport.

No, the hotel lacks a shuttle, but reception can arrange taxi transfers on request.

Yes, Brandenburg Gate can be reached on foot in about 25 minutes via Tiergarten.

Yes, a limited number of rental bicycles can be arranged at reception for a daily fee.

Taxis can be ordered at any time through reception; car-hire partners are also available.

Yes, Hauptbahnhof is reachable directly by Metrobus M41 or via indirect S-Bahn, around twenty minutes.

It lies about 11 km away, roughly 20–25 minutes by car or S-Bahn.

No, the hotel lacks dedicated bike or motorcycle parking; nearby public car parks are available.

The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition offers a 24-hour fitness centre on site.

Guests can unwind in the sauna and steam bath at The Posthouse Berlin Potsdamer Platz – Leonardo Limited Edition, open daily from 16:00 to 20:00.

No, treatments are not offered in-house; reception can arrange sessions at Liquidrom Berlin nearby.

Yes, it provides access to a rooftop terrace and garden area.

Yes, reception assists with city tours, public transport tickets, museum passes and restaurant reservations.

No, the hotel does not feature a swimming pool.

Yes, children under 18 may access the sauna and steam bath only under adult supervision.

No, there is no dedicated games room or play area on-site.