Leonardo Royal Hotel Barcelona Fira

Leonardo Royal Hotel Barcelona Fira is an excellent hotel and I am pleased we chose it for our stay. The room was spotless and comfortable. Although the mattress was VERY firm, so bear this in mind when booking. There was a fridge in the room, which is always a bonus. The breakfast was phenomenal, the choice on offer was incredible, although I would have been happier if certain things, the eggs for example, were replenished more regularly. The hotel was close to many shops and restaurants so I would encourage visitors to explore the local area. Public transport was also close by, and easy to use and navigate. Although there were planned works on the metro while we were there. In fact my only complaint was to do with the loyalty scheme. I was very impressed to begin with. The scheme gave us a discount on the room cost and there were further discounts on food and drinks. There was the offer of a late check-out but we had an early return flight. The scheme also offers a room upgrade depending on availability. In the week before our arrival, I received 2 emails offering me the chance to "bid" for a room upgrade. I did not do this as I believed being a member of the loyalty scheme offered me this opportunity already. On arrival we asked about a room upgrade and were told it was too busy. Ordinarily, this would not have been an issue but having received the two emails it made me question the process. All in all, it was a fantastic stay and I would recommend the hotel. We even agreed that if we were to return to Barcelona then this is the hotel we would choose.

Lovely

Good experience However the coffee machine in room 512 did not work, and more milk needed Staff very nice and friendly