FAQ about Leonardo Hotel Antwerp the Plaza
General Information
Yes, Leonardo Hotel Antwerp the Plaza offers complimentary high-speed Wi-Fi throughout all areas.
Yes, a courteous reception team is on duty 24 hours each day to assist with arrivals, departures and general enquiries.
Leonardo Hotel Antwerp the Plaza proudly holds an official four-star rating under Belgian standards.
Leonardo Hotel Antwerp the Plaza features 87 stylish rooms and suites for discerning travellers.
Yes, the premises are entirely non-smoking, with no indoor areas designated for smoking.
Yes, multilingual staff members are available, enabling smooth communication in several major languages.
Yes, Leonardo Hotel Antwerp the Plaza provides an electric-vehicle charger inside its secure garage.
Yes, a modern elevator offers step-free access to every guest floor and facility.
Accommodation & Room Services
Yes, each guestroom is fitted with individually controlled air-conditioning for personalised climate comfort.
Yes, complimentary tea- and coffee-making facilities are provided in every accommodation category.
Yes, every guestroom offers an unstocked minibar, ready for personal beverages or snacks.
Yes, bathrooms at Leonardo Hotel Antwerp the Plaza present complimentary premium Sea of Spa toiletries.
Yes, 24-hour room service is available, allowing guests to dine privately at any hour.
Yes, all suites include a spacious walk-in dressing room; other categories do not.
Yes, baby cots can be requested in advance and are provided for an additional €10.
Yes, a limited number of rooms include a private furnished balcony overlooking the courtyard.
Yes, professional laundry and same-day dry-cleaning services are available upon request.
Food & Beverage
Yes, Leonardo Hotel Antwerp the Plaza serves a generous daily continental buffet breakfast in Orangerie.
On weekdays, the breakfast buffet is available from 07:00 until 10:00 each morning.
On Saturdays and Sundays, breakfast is served from 07:30 through 10:30 in the morning.
The buffet is currently priced at €21.50 per person when not included in the rate.
Yes, the buffet includes vegetarian choices and halal options, while vegan items can be prepared on request.
Victoria Bar welcomes guests daily from 11:00 until 01:00 the following morning.
Yes, Victoria Bar offers a selection of Belgian beers accompanied by light bar-style snacks.
Yes, breakfast can be delivered to the room for guests preferring private dining.
Yes, freshly brewed coffee and complimentary daily newspapers are available all day in the cosy lounge.
Policies & Terms
Standard check-in at Leonardo Hotel Antwerp the Plaza is 15:00, check-out requested by noon.
Yes, early check-in is possible subject to availability and carries a supplementary fee of €25.
Yes, late check-out can be arranged on request; the fee varies according to the departure time and will be confirmed by reception.
At least one guest must be 18 years old to register and occupy a room.
No, pets are not allowed, with the exception of certified guide or assistance dogs.
Yes, the hotel provides express check-in and express check-out for added convenience.
Yes, reservations for more than five rooms are subject to distinct group terms and conditions.
Yes, complimentary luggage storage is available at reception both before arrival and after departure.
Location & Transportation
Antwerp Central Station is approximately 1.5 kilometres away, around a 15-minute walk.
The nearest stop is Charlottalei, just 50–300 metres from the entrance, providing tram and metro links.
Yes, Leonardo Hotel Antwerp the Plaza offers secure underground parking at €21 per day.
Antwerp International Airport lies 4.5 kilometres away, typically a 10-minute drive under normal traffic.
Yes, frequent trams and buses from Charlottalei provide direct connections to the historic city centre.
Yes, additional public outdoor and garage parking facilities are located close to the hotel.
Antwerp City Park is about 1 kilometre from the hotel, roughly a ten-minute stroll.
Antwerp Zoo is approximately 1.5 kilometres away, reachable on foot in around 15 minutes.
Rubens House is located about 1.5 kilometres from the property, within easy walking distance.
Activities & Entertainment
Yes, Leonardo Hotel Antwerp the Plaza rents bicycles for convenient independent exploration of Antwerp.
The current charge for bicycle rental is €16 per bicycle per day.
Yes, Leonardo Hotel Antwerp the Plaza boasts a peaceful landscaped courtyard with a furnished terrace.
Yes, the inviting lounge is furnished with classic Chesterfield sofas and comfortable seating areas.
Yes, a single modern meeting room is available for private business or social events.
Yes, a personalised wake-up call service is offered free of charge upon request.