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FAQ about Leonardo Hotel Amsterdam Rembrandtpark

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General Information

Yes. At Leonardo Hotel Amsterdam Rembrandtpark, courteous reception staff are on duty day and night, providing 24-hour front-desk assistance for arrivals, departures and concierge requests.

Check-in officially opens at 15:00, while check-out is required by 12:00 noon on the day of departure.

Yes, high-speed Wi-Fi is offered free of charge throughout guestrooms, public areas, meeting rooms and restaurants.

Yes, secure underground on-site parking is available at Leonardo Hotel Amsterdam Rembrandtpark and currently costs €30 per vehicle per 24-hour period.

Yes, dedicated electric-vehicle charging points are provided; a day pass presently costs €40 and is subject to availability.

Leonardo Hotel Amsterdam Rembrandtpark features eight versatile meeting and conference rooms equipped with natural daylight, fast Wi-Fi and modern AV technology.

Yes, guest-facing teams speak multiple languages, including English, Dutch, German, Spanish, Italian and French, ensuring seamless communication.

Yes, the hotel is entirely non-smoking, operates cash-free card payments only and holds a Green Key Gold sustainability certification.

Yes, family and inter-connecting rooms can be reserved at Leonardo Hotel Amsterdam Rembrandtpark, subject to availability; simply request them when booking.

Accommodation & Room Services

Yes, every room is equipped with a kettle or Nespresso machine plus complimentary premium teas and coffee capsules.

Yes, guestrooms feature individually adjustable air-conditioning and double-glazed soundproofing to maintain personalised comfort and quiet.

Yes, bathrooms are stocked with sustainably produced, eco-certified toiletries that are replenished as required during the stay.

Yes, all bedrooms offer extra-long beds exceeding two metres and a built-in safe large enough for a 15-inch laptop.

Yes, smart televisions support personal streaming services like Netflix once guests log in with their own accounts.

No, room service is available but follows defined operating hours rather than a full 24-hour schedule.

Yes, baby cots for infants up to two years are provided free of charge when reserved in advance.

Yes, irons and ironing boards can be delivered promptly to any guest room upon request, and pressing services are also offered.

Yes, several rooms are fully wheelchair accessible and include adapted bathrooms with grab rails, lowered fittings and roll-in showers.

Food & Beverage

Yes, a generous daily buffet features hot and cold dishes plus clearly labelled vegetarian, vegan and gluten-free selections.

A daily buffet breakfast is served only between 06:30 and 10:30 on weekdays and 06:30 and 11:00 on weekends.

Both on-site venues at Leonardo Hotel Amsterdam Rembrandtpark—Floor17 Restaurant and the open-air Floor17 Rooftop Terrace—operate on the 17th floor, offering all-day dining with sweeping city views.

Yes, non-resident guests are welcome at Floor17 Rooftop Bar on the 17th floor, space permitting.

Yes, the culinary team happily prepares vegan, lactose-free or other special menus when notified ahead of arrival.

Yes, the on-site restaurants provide a dedicated children’s menu with suitable portion sizes.

Yes, bespoke rooftop dinners, receptions and corporate events can be arranged through the dedicated events team.

Policies & Terms

The minimum age to register and check-in is 18 years, with valid photo identification required.

Pets are not allowed; however, certified guide or assistance dogs are welcomed without extra charge.

Yes, a credit or debit card pre-authorisation is taken on arrival to cover incidentals during the stay.

Yes, streamlined express check-in and express check-out options are available for added guest convenience.

Yes, secure luggage storage is offered free of charge both prior to check-in and after check-out.

When nine rooms or more are reserved, tailored group terms, deposits and cancellation conditions apply and are supplied by the reservations team.

Yes, extra beds cost €45 per person, per night and are subject to availability on selected room types.

Yes, both flexible cancellable rates and lower non-refundable advance purchase rates are presented at the time of booking.

Location & Transportation

Leonardo Hotel Amsterdam Rembrandtpark is about 8 kilometres from Dam Square—roughly a 15-minute direct tram ride to the historic city centre.

The nearest stop is Admiraal Helfrichstraat, approximately 150 metres away, offering direct trams to the centre.

Yes, a scheduled shuttle connects the hotel with Schiphol Airport according to the published timetable.

The shuttle departs every 40 minutes from 06:00 to 22:00, with a current one-way fare of €12.50 per person.

The transfer normally takes about 15 minutes by hotel shuttle or by taxi, depending on traffic conditions.

Yes, parking spaces can be pre-booked online via the hotel’s dedicated parking reservation platform.

Yes, Leonardo Hotel Amsterdam Rembrandtpark borders Rembrandtpark, giving guests immediate access to its green walking and cycling paths.

Yes, the concierge desk gladly arranges taxi pick-ups, private car-hire and chauffeur services on request.

Activities & Entertainment

Yes, the 85-metre-high rooftop terrace offers sweeping 360-degree panoramas across Amsterdam’s skyline.

Yes, the key-card-access fitness studio at Leonardo Hotel Amsterdam Rembrandtpark remains open around the clock, twenty-four hours daily.

Yes, an indoor sauna and relaxation area are available to resident guests at no extra cost.

Yes, bicycles are available for hire directly at the reception of Leonardo Hotel Amsterdam Rembrandtpark.

Yes, signature Drink, Dine & Dance evenings combine cocktails, dining and DJ sets on selected nights at Floor17.

Yes, live-music events, such as monthly jazz sessions and summer acoustic sets, are programmed during busy periods.

Yes, fitness staff organise energising outdoor boot-camp workouts in neighbouring Rembrandtpark for interested guests.

Yes, the gym provides secure locker rooms and individual showers for comfortable post-exercise changing and refreshment.

Yes, the hotel periodically hosts curated temporary art exhibitions and creative pop-up galleries in its public spaces.