Reception team sens of hospitality can be improved. Parking for guests could be offered or at least better pricing (chf 25.- per night is high.) Especially when you stay >1 night Else nothing to say will come back !

as above

Only thing I recommend is to provide more lighting option in the room. Despite switching on all lights, brightness was low at least for me.

Both Iosif and Elisabeth were exceptional in their service. Check in was supper easy and very, very friendly. I asked for an iron for my business cloths and withing 3 min I had it up to my room. They both went above and beyond to make sure I was extremely taken care of. A++ to both employee. Will see you in the next 3 months as I will be regularly visiting Swiss for our aircraft retrofit in-flight entertainment. Looking forward to stay in again. Cheers.

I can always recommend that chain of hotel brand 👌

Clean, confortable, quiet, well organized. Everything worked as expected, no reason to complain at all!!

Excelent

Excellent place to stay, all was clean bright and comfortable beds.

Great hotel - very good location. Excellent staff (reception, restaurant, housekeeping) Excellent food - well prepared - food selection (menu) not very large

Several rare services offered here make all the difference : the superb lighting in the room as well as the bedding, the full breakfast buffet available before 5a.m., the high spirit and disponibility of the staff create quite a pleasant ambiance. Should you add Darjeeling tea at breakfast and a kettle on the room, then it would be 10/10.

Excellent hotel in an excellent location. Great value for money. New, clean and pleasant. I would like to especially mention Iossi who welcomed us at the reception desk, he was super helpful and super nice. I have no doubt that he will go far in the hotel world.

Very comfortable room with a great price. Room overlooked city and airport view yet was completely soundproof. Bed was wonderful. A new go to hotel next to the Zurich airport.

The staff at the reception were most helpful and guided us on how to use the travel App to tour around Zurich. They were patient and friendly and made our stay enjoyable. We booked a room with a sitting area. The room was nice with sufficient space. I enjoyed the apples that were served at the reception.

Andrea went above and beyond to find a lost item

The Leonardo staff reached out to me when they found lost eyeglasses and its case in my room. And when they asked for permission to charge me to ship it to me, they promptly went to the post office to mail it (which I could see from the receipt). I didn’t even know I left my glasses there, but I use them every day so this was really significant. One of the restaurant/breakfast staff also happened to go out of his way to help my friend and I get to a Zurich station. The staff are so helpful and friendly. The hotel itself is nice, good food selection, a couple of minutes walking distance to a bus station (easy access to the airport), value for money, and again - the staff are the best. I highly recommend!

Minutes from the airport by bus, this hotel has everything you need on a quick stopover. I had a few hours in the morning before flying out, and took a lovely walk an the bike/walking path. Very quiet and relaxing. Also the front desk staff are friendly and helpful.

Significant value close to the airport and super helpful staff. Great for the business traveler or budget minded couple looking for a place in Zurich that will not break the bank.

All in all, a very pleasant experience. Had only a short stay but the overall experience has been great! Very good breakfast, helpful and friendly staff and a comfortable bed in a clean room!

Good bus connections already at very early morning. Great hotel for early flights.

Thank you for a wonderful stay at your hotel! Clean, quiet, nicely decorated, lovely staff, great location.

Very convenient, close to the airport, accessible by public transportation. Stuff is very nice and friendly, rooms are spacious and comfortable.

Great place to stay before our flight.

The best team

A nice hotel,3 minutes far from the airport. Only the parking price was too high. The bedroom was large and the bed was big and comfortable. Nice lobby and nice bar.We was surprised and we will come again.

Best stay so far, when the hotel near the airport is necessary - also with price value, the quality of the rooms, coffee /water/ fruit and some refreshments in the lobby available - quite similar to the Leonardo hotels around the geographies. It’s 3 bus stops away from the airport by a number of buses and same time by taxi. The reception was a little distracted to welcome and mentioned to have keyless check-out, yet we had to go through it and didn’t count for it timewise to leave in the morning. Otherwise the beds, the shower are comfortable. The only discomfort we had was due to mosquitos but might be explained by the season - yet would be nice to be offered a solution by the hotel. Strongly recommend for the stay near the airport based on our case! 👌🏼

Great place to stay if you need to be near the airport.

I only stayed for one night but it was such a good experience. The room was lovely and clean and the most comfortable bed. I especially liked the huge square pillows. The staff stood out to me as they were all really friendly, happy and kind, and made my stay there go from good to excellent, would definitely recommend to a friend purely because of the lovely staff.

We stayed at Leonardo Hotel Zurich Airport only for a night (a few hours really) between flights. The staff was very helpful and friendly, they were happy to arrange pick up for us and were available for any questions. Room and bathroom were lovey and clean, we were sorry we weren't going to stay longer! Definitely recommended!

I was stranded by an airline problem & had to buy my own stay. I was very sick coming from Africa & was very grateful to have a hotel close to the airport. Being sick, I would've appreciated a shuttle service but was glad to lay down. I had no luggage & appreciated the front desk providing a few items as well. I didn't seek food as I was sick.

Nice Hotel, rooms clean and comfortable and the restaurant food was good. Very convenient to the Airport

Thanks

Very friendly

Great hotel close to Zurich airport

Stayed here before and again on this coming Sunday but really liked the place so I booked for additional nights Juli 7,8 and 9. Will use a base camp for sightseeing Switzerland and close enough for my Monday departure back to the UK.

Stayed at this fabulous hotel close to the airport with my elderly mother. The staff could not have been more helpful if they tried. One guy in particular went out of his way to show us the surrounding area and bus route and plied us with apples and water! Unfortunately, we arrived close to midnight so the bar was closed and we didn’t have time for breakfast We wished we were staying longer just so we could enjoy the hotel. I’ll definitely book this hotel again. Thank you so much for a wonderful stay!

We had a very good stay with full co op from the team. Best wishes.