Guests reviews for NYX Hotel Warsaw

Absolutly amazing place and breakfast!

My favourite hotel in Warsaw.

I had a wonderful stay at the NYX Hotel in Warsaw. Everything was excellent. The hotel is new, modern, and beautifully designed. The breakfast was rich, varied, and very tasty. The staff were absolutely amazing , incredibly welcoming, friendly, and helpful. From the moment you arrive, you really feel that they are happy to host you. The location is perfect , one of those places where you truly need to experience it to understand how convenient it is. It’s a great place to stay both in winter and in summer. If I had to mention a couple of small things for improvement, it would be the size of the “large” towels, which were a bit smaller than expected, and the Wi-Fi speed, which could be slightly better. But these are really minor details. Overall, the stay was perfect and highly recommended. If I return to Warsaw, I would definitely choose this hotel again.

I stayed 4 nights for a business trip. The staff are friendly and helpful, the hotel is very clean and tidy. The location is excellent.

Comfortable, clean and well located.

The room was really nice and modern with a great view. But the staff at check in provided no information about anything and the room wasn’t cleaned once while I was there.

Everything always perfect, except there was no internet to the tv in room 1301 :(

My favorite thing was the heated floors in the bathroom. I had a fantastic view on the 16th floor . Staff very friendly and useful. Place was clean throughout out without even requesting. Will definitely recommend this place 10/10 value for money

The feeling of confidence in service which this hotel pro ides is like no other. I've travelled a lot and I also work in hotel business for over 20 years. I know what I say. I adore the consistency of service and tiny improvements they do. Also special thanks for the Christmas gifts to the reservations team, warm greetings to Nataliya. I always feel welcome and happy at NYX Warsaw.

Everything was fantastic and especially the view from high-floor suites. I had to deal with just one issue: the temperature in the room. I finally did not manage to increase it - even with the assistance of two staff members, but I would definitely visit it again.

It was my first time staying at this hotel, but I was already completely satisfied within the first hour. I promised myself that I would definitely come back here again next Christmas. Thank you so much. All the staff were very kind. It was wonderful!

I almost always rate this hotel 10/10, but when something is not perfect, it is important to mention it. Upon entering the room, the first impression was that it was slightly unclean. One water bottle had already been opened and was not full. The table had visible damage, which at first looked like dirt but was most likely just wear. The bath salt appeared to have been used, although it was unclear whether this was from the hotel or previous guests. In addition, the bedroom doors did not close properly; only on the second night did we realize that something at the top was broken and figure out how to close them. Breakfast on both days was the most disappointing part of the stay. There were no cups available for juice or tea for some time, orange juice was temporarily unavailable, and the overall food selection was limited. That said, NYX is still our favorite hotel in Warsaw, and despite these issues, we will continue to stay here again and again.

Fast check in Friendly reception staff Clean, spacious room Nice view Nearby train station

Good👍🏻

Fabulous hotel for location and comfort and views. However my room was not cleaned until 5.30pm despite being out all day when I returned at 5.30 pm I had to go to bar to allow room to be cleaned. Not acceptable. Breakfast was complete chaos , having food near the omelette station is a big mistake. People trying to get to the scrabbled eggs pushing you out of the omelette queue. No cups at the coffee machine ! Complete chaos in the evening when all And sundry were visiting the winter wonderland which meant that guests of hotel had to wait for ages to use the lift because of the influx of visitors. Seemed to care more about the revenue of the roof top bar than that of the hotel guests being able to access their rooms and restaurant

I've stayed in this hotel often and truly love the ambience and especially the friendly respectful staff at the clash lounge. I consider this as one of the finest places to stay when in Warsaw and also The Clash lounge is the perfect place for drinks especially during happy hours

We checked in online so getting to our room was super easy and the staff were so helpful. The bar team were fun and gave us good recommendations, we ended up with a lot of pistachio liquor. We want to use this hotel for future destinations.

Good location and great services

Our stay at NYX was once again fantastic; we'll be back soon. See you soon! NYX Warsaw 👋

It was absolutely amazing. The whole stuff was very helpful and nice. Although couple of things I’d like to point out. 1. On the second day of our stay I wanted to call room service to order some food and noticed that it’s impossible to call from the phone in the room. As I contacted the reception later that evening I was told that there’s no technician present and the only way they could repair the phone is the morning after. 2. I wanted to connect the TV to my Netflix account and asked about it at the reception. And I was roughly told that it is impossible. So why do you install the smart TV in the room and do not connect it to the internet?

Good

Very recommended stay. Modern, cozy and very comfortable hotel. We asked for the top floor and got the "super-B' Suit room with amazing view. PS I would only change the dark blue couch in Suit rooms as the current is rather as a big stool for one person.

One of my most favourite hotel for a weekend off, and, one of my most visited, The Clash Lounge

Super hotel with the best breakfast buffet I’ve ever seen in a hotel.

Fantastic location with exceptional staff and service. The rooms are spacious, spotless, and well-appointed. Breakfast offers a wide variety of delicious options—perfect way to start the day!

I have been staying at NYX hotel for many years and always enjoy coming back. For me, it is a very special place, and I truly value the atmosphere and the care of the staff. During my most recent visit, unfortunately, there was a small mistake with my booking: I was not given my favorite room, which I always reserve in advance. It was a little disappointing, as I had booked it a month earlier and this room is usually secured for me. That said, I would like to highlight the professionalism and attentiveness of the young lady at the reception. She did her very best to find me a similar room and went out of her way to make up for the situation. I sincerely appreciate her effort! There is also another detail I have noticed. In the past, the hotel used to leave a small welcome gesture in my room — some sweets or fruits. This started around my birthday and later continued both for me and for my parents when they stayed under my recommendation. It was a lovely tradition that created a very special atmosphere. At some point, however, this stopped. Of course, I do not demand it, but it does feel a little unfortunate — if such a thoughtful tradition is started, its absence later feels noticeable. Despite these details, I remain a loyal guest of this hotel and will certainly return again. I only hope that in the future my reservations will be handled with more attention, and that the consistency in treating loyal guests will be maintained.

This hotel had friendly staff and excellent transport links, making it a great choice. The restaurant served good food, which was supposed to be a mix of Jewish and Polish cuisine. However, the main menu didn't feature any distinctively Jewish dishes, apart from shakshuka at breakfast. The restaurant staff were friendly but a bit too relaxed; they didn't pay much attention to us after we ordered, and didn't offer to top up our drinks or upsell wine during both lunch and dinner. We also had to wait 15 minutes for someone to attend to us when we asked for the bill. As a member of the Leonardo club, I was expecting a 15% discount on food and drinks, but the staff could only offer 10%. Despite these issues, we had a lovely stay and would still recommend this hotel.

Great hotel location, beautiful views from the room windows, tasty breakfasts and modern style. I recommend it with full confidence.

This is one of the best hotels I've stayed in, an amazing room, a stunning breakfast, and the thoughtfulness of the details in the design of the room and the hotel is amazing. We will definitely go back there again.

The Hotel is Well placed and the organisation fantastic

My stay at the NYX hotel with my girlfriend was absolutely amazing. The check-in service was quick and very kind, the lady was joyful and happy to help with anything I asked. The hotel itself is so beautiful and the way the elevators work is high technology and shows they put in money and effort to make their hotel the best quality. There is free water and juice at the reception which is also so nice and important for guests to have after long travels or even visits around the city during the summer. You are definitely taken care of at the NYX hotel. The room itself was genuinely the best part of the stay, as it should be. The room was so spacious, the most spacious and beautiful hotel room I have personally ever been to and I have been to many, including Hilton hotels. The room welcomed us with free water and a beautifully made dessert as I let them know this one-night stay was a special occasion. The bathroom was super clean and well lit, it was a pleasure to shower (as it should be when you stay as a hotel)! The room service was a bit slower than I expected and they did forget to provide me with my refill of water even after a reminder (hopefully this is positively constructive feedback for the future). The bed was very big and sooooo comfortable with a very good quality TV right at the foot of the bed. The rooftop bar was STUNNING, such a good view of Warsaw from their 19th floor. The drinks were not too expensive and there was a variety. Overall, amazing experience and definitely recommend this hotel if you want to treat yourself!

An exquisite hotel, great design vision, cozy and stylish, everything is thought out to the smallest detail, comfortable beds, great linens and cosmetics, even the glasses and cups in the room match the overall interior, breakfasts are delicious and varied, the staff is friendly, overall a high class hotel

Our overall experience was good. The hotel is in good condition, staff is friendly and helpful. Breakfast was just fine. In my opinion staff should wear uniforms, as it doesn’t look good and at our first breakfast I was thinking „why the guests are cleaning their tables” - hope this tells you something 😁 The rooftop bar is a huge advantage - beautiful views.

I had an amazing stay at NYX Hotel in Warsaw! The hotel is absolutely fantastic – very modern, stylish, and full of great energy. The location is perfect, right in the city center, close to all major attractions and easy to get around. Our room was top-notch – beautifully designed, extremely comfortable, and spotless. The view from the window was breathtaking, especially at night. Everything exceeded our expectations. Highly recommended for anyone visiting Warsaw – I’ll definitely be coming back!

dream stay among the iconic warsaw’s skyline. i felt absolutely well taken care of. i’m definitely coming back.

I had a great experience at your hotel. The room was very clean, and the bed was extremely comfortable, ensuring a good night's sleep. The view from the window was amazing, as was the panorama from the rooftop bar. The breakfast selection was excellent, offering a wide variety of high-quality food. I also found the staff to be pleasant and helpful throughout my stay. Overall, it was a very enjoyable experience, and I would gladly recommend this hotel.