Guests reviews for NYX Hotel Warsaw

Everything always perfect, except there was no internet to the tv in room 1301 :(

I recommend this place to stay in Warsaw

Guy From reception doesnt want to repair my tv becouse i was before sleeping i he saw Me in pigama 🙈🙈

Amazing atmosphere and beautiful classy place 🫶

This was my second stay at the hotel. Last time was during summer months so didn't have a duvet. The duvet is clearly synthetic and not breathable so it was uncomfortable to sweat even if I wasn't too hot. So I was constantly waking up because of this. I come from a cold country where we have duvets all year round, so I know a good duvet and this was not it. But I do like the hotel in general.

I thoroughly enjoyed my 2-day stay at the hotel. The front office team was exceptionally helpful, and the hotel's proximity to the city center, along with the well-equipped room facilities, made it a delightful experience. The overall chic and funky vibe added a unique charm, making me eager to return in the future.

We enjoyed the hotel, its location and the breakfast it has provided. We had the big room for 4 people which had an amazing view.

Had a great stay at the hotel. Very modern, large rooms, excellent breakfast. The reception staff could be more attentive and helpful.

Wonderful property! The staff was on point and breakfast was super. Only thing to improve is that TVs should be SmartTV. We missed watching Netflix and HBO at night. Thanks for everything guys! You’re awesome!

They made the booking for the best room I loved, and they made the stay smooth and wonderful.

Grate stay

Very modern and spacious room with breathtaking views, excellent and professional staff from check in to check out and delicious drinks. Everything in the heart of Warsaw <3

Great location, view, and stuff. unfortunately, I couldn’t sleep well because of the outside noise (streets, trains etc).

Natalia was amazing. We had a birthday party in the hotel and she took care of all the details although we had to postpone it by one day in the last minute. Her personal touch and care through our stay was superb! I highly recommend staying in this hotel and I shall return next year.

My favorite thing was the heated floors in the bathroom. I had a fantastic view on the 16th floor . Staff very friendly and useful. Place was clean throughout out without even requesting. Will definitely recommend this place 10/10 value for money

The feeling of confidence in service which this hotel pro ides is like no other. I've travelled a lot and I also work in hotel business for over 20 years. I know what I say. I adore the consistency of service and tiny improvements they do. Also special thanks for the Christmas gifts to the reservations team, warm greetings to Nataliya. I always feel welcome and happy at NYX Warsaw.

Everything was fantastic and especially the view from high-floor suites. I had to deal with just one issue: the temperature in the room. I finally did not manage to increase it - even with the assistance of two staff members, but I would definitely visit it again.

It was my first time staying at this hotel, but I was already completely satisfied within the first hour. I promised myself that I would definitely come back here again next Christmas. Thank you so much. All the staff were very kind. It was wonderful!

I almost always rate this hotel 10/10, but when something is not perfect, it is important to mention it. Upon entering the room, the first impression was that it was slightly unclean. One water bottle had already been opened and was not full. The table had visible damage, which at first looked like dirt but was most likely just wear. The bath salt appeared to have been used, although it was unclear whether this was from the hotel or previous guests. In addition, the bedroom doors did not close properly; only on the second night did we realize that something at the top was broken and figure out how to close them. Breakfast on both days was the most disappointing part of the stay. There were no cups available for juice or tea for some time, orange juice was temporarily unavailable, and the overall food selection was limited. That said, NYX is still our favorite hotel in Warsaw, and despite these issues, we will continue to stay here again and again.

Fast check in Friendly reception staff Clean, spacious room Nice view Nearby train station

Good👍🏻

Fabulous hotel for location and comfort and views. However my room was not cleaned until 5.30pm despite being out all day when I returned at 5.30 pm I had to go to bar to allow room to be cleaned. Not acceptable. Breakfast was complete chaos , having food near the omelette station is a big mistake. People trying to get to the scrabbled eggs pushing you out of the omelette queue. No cups at the coffee machine ! Complete chaos in the evening when all And sundry were visiting the winter wonderland which meant that guests of hotel had to wait for ages to use the lift because of the influx of visitors. Seemed to care more about the revenue of the roof top bar than that of the hotel guests being able to access their rooms and restaurant

In conclusion, satisfied with the hotel

Good

I had a wonderful stay at this hotel. Everything was exceptionally clean and beautifully designed, and all the furniture and facilities felt brand-new. The room had everything I needed for a comfortable stay, and the view from the window was absolutely stunning. The staff were friendly and attentive, and the atmosphere of the hotel made me feel relaxed from the moment I arrived. I would happily stay here again and highly recommend it to anyone looking for a cozy and modern place to stay.

We had the most wonderful stay! The Heaven Suite truly lives up to its name — the mattress and pillows were the most comfortable I’ve ever slept on. The restaurant was fantastic, the drinks were absolutely delicious, and the whole place has such a great, welcoming atmosphere. The location is super convenient, but what really made our stay unforgettable was the staff. They went above and beyond to make sure me and my sisters felt taken care of every moment. Thank you all so much — you made our trip truly special!

Very nice Hotel downtown Warsaw. Big comfortable beds and huge windows with excellent views.

Celebrating a special weekend at the NYX by Leonardo Warsaw and we are absolutely in love with the view from our room! The high floor really makes for a breathtaking backdrop to our romantic escape. The modern design and the promise of sophisticated cocktails at the clash bar later tonight have us floating on cloud nine. An unforgettable experience so far!"

Lovely hotel with a nice, cool vibe to it. Great location near the main station, with access to plenty of shops nearby, and not too far to walk to many main areas of Warsaw including the Palace of Culture & Science and the Old Town. Lots of fun touches in the bar area e.g. games, pool table etc—and around the hotel in general—which were a pleasant surprise. Really enjoyed my stay, and look forward to next time.

Early and fast check in! Nice and friendly staff Amazing view and clean and comfy room! 5+ stars ⭐️

Everything was exellent , thanks..! ✌️😁

I've stayed in this hotel often and truly love the ambience and especially the friendly respectful staff at the clash lounge. I consider this as one of the finest places to stay when in Warsaw and also The Clash lounge is the perfect place for drinks especially during happy hours

We checked in online so getting to our room was super easy and the staff were so helpful. The bar team were fun and gave us good recommendations, we ended up with a lot of pistachio liquor. We want to use this hotel for future destinations.

Good location and great services

Our stay at NYX was once again fantastic; we'll be back soon. See you soon! NYX Warsaw 👋

It was absolutely amazing. The whole stuff was very helpful and nice. Although couple of things I’d like to point out. 1. On the second day of our stay I wanted to call room service to order some food and noticed that it’s impossible to call from the phone in the room. As I contacted the reception later that evening I was told that there’s no technician present and the only way they could repair the phone is the morning after. 2. I wanted to connect the TV to my Netflix account and asked about it at the reception. And I was roughly told that it is impossible. So why do you install the smart TV in the room and do not connect it to the internet?