Guest reviews for Leonardo Hotel Vienna Westbahnhof

Except for the cleanliness of the room on the third day, when we returned in the afternoon and it seemed that the maid had run away in the middle of work :-) and left her rag on the dresser, other than that, overall the room and public spaces were quite pleasant. The location of the place is excellent, for those who want to get around by public transportation, everything is very accessible. In the vicinity of the hotel you can find literally everything, down to the level of a pharmacy when I suddenly needed it.

We use the hotel because of it location, the garage and the reasonable prices for accommodation and parking. The superior rooms are of an adequate size with AC and a nice bed. Though close to the Gürtel the rooms are quiet. We will return.

Being situated close to the Mariahilferstrasse, the Leonardo Hotel was a surprising location for us. The friendly staff, the affordable prices for a four-star hotel, and the comfort of the beds were top-notch. However, they still have some issues with the sliding doors on the bathrooms, although that's completely manageable if you're a couple. On the other hand, the omelet was inexplicably tasteless, and this happened for two consecutive days, so I think that's their recipe. Breakfast is also quite expensive, even for a four-star hotel. I'd recommend choosing any other restaurant in the nearby area. Aside from these three complaints (the bathroom door, the omelet, and the breakfast price), everything else was great.

Attila, our receptionist, has saved our group!! With his flexibility, with his good sense of humor, but mainly with being super professional, empathic and - although not everyone was kind with him - he kept his good mood and professionism!! Thank you Attila!

We got a room upgrade to fix the wheelchair accessibility issue which was super nice.

Hotel location is good not to near to the station and room is very clean w/ lots of eating place around , would come back if i'm passing thru

Very convenient place to stay when you arrive on business. Good location in the city, dedicated carpark and the reception open 24 hours. The room is comfortable and quiet. You can fully concentrate on your job in these favorable conditions.

We stayed at this hotel for a few days, and it met our expectations. The location was excellent, close to the Westbahnhof, the shopping area and one of the theaters we visited. There were three of us in the room and at times it felt a bit crowed, but that didn't come as a surprise. The beds were good. The internet connection was great compared to most hotel internets we've encountered, we were able to watch a TV stream without any problems. The breakfast was decent but not exceptional.

The receptionist was very kind. The room was very clean.

Great location Friendly staff and helpful Good room

Staff was wonderfully polite and knowledgeable about the surrounding area. I received a great restaurant recommendation from the evening receptionist, my room was clean, and the breakfast was world class. The door handle for the restroom in my unit was broken but this did not negatively affect my stay in any way.

The attention for my birthday was extremely nice. It made my day sunnier! And the cake was absolutely amazing! Danke sehr!

A central hotel, very close to the metro, from where you can visit whatever you want in Vienna, small but comfortable and very clean rooms, parking, exceptional reception staff.

I knew a hotel that I would come back and recommend to my friends

The hotel was very good, the location was perfect near the western station, access was very easy and the hotel was perfect!

Nice hotel. Great spacious and confortable rooms Friendly staff

The hotel was perfect for our short trip to Vienna! The room was comfortable and nice. The staff who we met were kind and helpful. I will recommend this hotel to others. It was a great value for our money.

Pretty much what i expected for a short trip to Vienna. Equipment and service is pretty standard for a large hotel chain. The personal was very friendly and the cleaning staff did a good job. For guests arriving in Vienna via the Western Train station the location is ideal, also with respect to connections to the rest of the city.

Beds and ljnned of gikd quality. Super clean. TV is annoying. Not smart, and on top, no matter what channel you turn it off, it always comes back on israeli news.

Nice hotel with gorgeous rooms.

Is good But is not quite room, go to stay with trust!

The hotel is at an excellent location, value for money was absolutely worth it. Hotel was very clean, everything went smoothly.

Beautiful views from our windows of all directions. Greet location, near u-bahn. There’s a gym for those who wants a simple workout. Plentiful restaurants and cafe nearby.

Lovely hotel for a 2 night family visit. Well located with public transport of all forms on the doorstep. All staff were friendly and very helpful for advice in getting about the city. Well equipped rooms were simply furnished but warm and beds comfortable. Lobby bar was a great place for a nightcap after touring the Xmas markets.

We paid dear for a “comfort room” which was tiny! and the bed was up against a wall. My wife had to struggle in and out of the bed. This room was not suitable for a couple. On the brighter side it was near the underground system, and within walking distance to bars and restaurants

We recommend this comfortable and cosy hotel with very kind staff. It is located very close to the subway. The fact that we could leave our luggage at the Reception before check-in and after check-out was a great help for us.

Everyting is very good except cleanliness of the room which is not bad but should be improved. Kettle should be cleaned. Scale and black water is coming out of it. Rooms should be a bit better cleaned and refreshed.

Hotel was located perfectly and was well priced, highly recommended!

Everything is great, but it would be nice with müsli without chocolate or just some plain oat

Lovely staff. Clean and tidy rooms and good selection at breakfast. Especially loved the selection of drinks and breads. My only suggestion for improvement would be to put 2 single beds in most of the accessible rooms. My partner cannot sleep in the same bed as me due to his particular disabilities, which meant we had to have adjoining rooms. Although we were given a good discount and the staff were very helpful, it did mean extra expense and some inconvenience. That said, I felt all staff were exceptionally friendly and professional and recommend the hotel to anyone. It is also very convenient for trams and underground and there is an excellent restaurant across the street.