FAQ about Leonardo Hotel Swindon

Yes, complimentary Wi-Fi is available throughout the property for all guests.

Check-in is usually from 3:00 pm, and check-out is until 12:00 pm, providing flexibility for most travelers.

Yes, the front desk is staffed around the clock to assist with any needs or inquiries.

Yes, the hotel offers family-friendly rooms and amenities to ensure comfort for travelers with children.

Yes, the property is wheelchair-accessible, with lifts and specially equipped rooms for guests with mobility needs.

Yes, some team members speak multiple languages to assist international visitors.

Yes, on-site parking is available for a daily fee, subject to availability.

No, parking fees are separate from the room rate and are charged per day.

A variety of options are offered, including standard doubles, twins, superior rooms, and family rooms.

Yes, each room includes complimentary tea and coffee-making provisions.

Currently, not all rooms feature a fridge; please inquire when booking to confirm availability.

Yes, each room has both air conditioning and heating for a comfortable stay.

Yes, hairdryers are provided and irons with ironing boards are available upon request.

Currently, room service is offered but may not operate 24 hours; please check with the front desk for details.

Yes, hypoallergenic bedding and extra pillows can be provided upon request, subject to availability.

Currently, some rooms may include USB charging points; please verify availability.

Yes, laundry and dry-cleaning services are available upon request, typically with a quick turnaround.

Yes, a daily buffet breakfast is served, offering a selection of hot and cold items.

Breakfast is typically served from 6:30 am to 10:00 am on weekdays and from 7:00 am to 11:00 am on weekends.

Yes, vegetarian and vegan options are available alongside standard menu items.

Yes, gluten-free options are accommodated; please inform the restaurant team of dietary requirements.

Yes, the bar is open to non-residents, though licensing hours may apply.

Yes, limited late-night in-room dining options are available; please inquire about specific hours.

Yes, children are welcome when supervised by an adult.

Guests must be at least 18 years old to check in, and photo ID may be required at arrival.

Currently, only service animals are permitted; please contact the hotel for further details.

No, the entire property is non-smoking, with designated outdoor areas for smokers.

Yes, express check-in and check-out are available for added convenience.

Yes, a pre-authorization or deposit is typically required to cover incidental costs.

Standard bookings generally allow cancellations up to 2:00 pm on the day of arrival, though terms may vary by rate.

Yes, both are possible for an additional fee, subject to availability on the day.

Yes, group bookings may have additional terms; it's recommended to inquire directly with the hotel.

Yes, complimentary baggage storage is available for guests arriving early or leaving late.

It is about a 10-minute walk or a short taxi ride from the train station.

No, airport transfers are not offered; guests typically use taxis or public transport.

Yes, it's within a short walk of around 10–15 minutes, making it easily accessible on foot.

It is about a 10–15 minute walk near the Designer Outlet.

Yes, taxis and car-hire options are readily accessible, and the front desk can assist with arrangements.

It generally takes around 30 minutes by car, depending on traffic.

Yes, public buses and the train station are nearby, offering easy access to local sights.

No, there is no on-site fitness center, but staff can direct guests to nearby facilities.

No, spa or massage treatments are not available on-site; the front desk can recommend nearby providers.

No, no indoor pool is available at this property.

There is no on-site pool available.

Currently, there are no regular entertainment events; limited special occasions may be scheduled.

No, tours are not directly arranged, but the hotel can provide information on local tour operators.

Currently, there is no rooftop terrace; limited outdoor seating may be provided.

No, fitness classes and personal training are not offered on-site; guests may explore local gyms.