FAQ about Canaan Hotel

Yes. Canaan Hotel offers high-speed complimentary Wi-Fi in all guest rooms and public spaces; no password is required.

Yes. The Front Desk team is on hand 24 hours a day, both in person and by phone.

Check-in is from 15:00 and check-out by 11:00 Sunday through Friday. On Saturdays and post-holiday days, check-in commences at 18:00 and check-out is extended to 14:00.

Yes. Canaan Hotel is an adults-only retreat welcoming guests aged 16 and above, ensuring a serene atmosphere.

The hotel features 119 guestrooms, including 11 exquisitely designed suites overlooking the Galilee.

The team is fluent in Hebrew, Arabic, and English and is delighted to assist guests in any of these languages at any time.

Yes. The hotel offers two fully accessible guestrooms, designated parking spaces, and elevators that link all public areas, the pool, and the spa.

Yes. Guests are invited to unwind in the stylish Lobby Lounge.

Yes. A secure luggage room is available complimentary both before check-in and after check-out.

Accommodation options include Slow Superior Rooms, Slow Deluxe Rooms, Studio Junior Rooms with Jacuzzi, Slow Suites, Studio Slow Rooms, an opulent Presidential Suite, and fully accessible rooms.

Yes. All accommodations are air-conditioned and fitted with sound-insulated windows and doors to guarantee a tranquil stay.

Yes. Each room features a stocked minibar, a coffee machine with complimentary capsules, an electric kettle, and a personal electronic safe.

Yes. Every room is appointed with plush bathrobes, slippers, and natural Canaan House toiletries.

Room service is available daily from 11:00 to 22:00.

Currently, the hotel does not provide laundry, dry-cleaning, or pressing services.

Yes. Every room is equipped with a Smart TV featuring a broad selection of international satellite and cable channels.

Yes. Daily housekeeping and turndown service are included in the rate and are carried out each morning and early afternoon.

Yes. Canaan Hotel presents an abundant Galilean buffet breakfast in the main dining room.

Breakfast is served daily from 07:00 to 10:30.

Yes. The seasonal menu includes a range of vegan and vegetarian dishes, and gluten-free options are available upon request.

Yes. The 26.8 Wine Bar operates Sunday–Thursday, 18:00–23:00, and Friday, 11:00–15:00. It is closed on Saturdays.

Yes. Admission and consumption at the 26.8 Wine Bar are charged separately from the room rate.

Yes. The Lobby Bar pours craft cocktails, fine wines, and signature super-juices daily from 11:00 to 23:00.

Yes. Non-resident guests may dine with advance reservation and pre-payment, subject to availability.

Yes. Canaan Hotel will gladly arrange a customised menu in advance for gluten-free, lactose-free, or other dietary requirements.

Yes. Subject to availability, guests may secure early arrival or late departure—up to one hour after Shabbat or a public holiday—for ₪250 per room.

Yes. Upon arrival, the Front Desk places a credit-card pre-authorization; the hold amount varies and is confirmed at check-in.

Pets are not permitted. Certified assistance animals may be accommodated with prior approval.

Guests must be at least 18 years old to check in, in accordance with the hotel’s identification policy.

Yes. Guests presenting a foreign passport together with a B2 or B3 entry permit are exempt from VAT; please show both documents at the Front Desk.

All guest rooms are non-smoking. Some rooms feature a furnished balcony where smoking is permitted, and designated smoking areas are available outdoors.

The hotel accepts Visa, Mastercard, American Express, Diners Club, JCB and other major cards, as well as cash.

For group bookings or private events, please contact the Sales Department to reserve the conference hall or one of the three meeting rooms.

The hotel stands on HaGdud HaShlishi Street, Mount Canaan—approximately 3 km from Safed’s city centre, a drive of about five minutes.

Ben Gurion Airport is roughly 172 km away; the journey by private car takes around two hours, traffic permitting.

Yes. The Front Desk can arrange local taxis and will gladly coordinate car rental through an external provider.

Yes. Approximately 50 complimentary uncovered spaces are available on a first-come, first-served basis. Additional blue-and-white curbside parking is available around the hotel and may be paid via Pango.

Biriya Forest – 2 km, Safed Old City – 3 km, Rosh Pina – 13 km, and Mount Meron – 18 km.

Yes. A leisurely 25–35-minute walk brings you to either Biriya Forest or the Old City’s winding alleyways.

Yes. The hotel car park includes a complimentary Type-2 (slow) EvEdge charging station for electric vehicles.

A bus stop directly adjacent to the hotel provides service to all parts of Safed.

Canaan Spa offers Shiatsu, Himalayan-salt massage, body scrubs, hammam rituals, facial treatments and couples’ massages.

Yes. The indoor pool is heated year-round and is open daily from 07:00 to 19:00.

Yes. Seasonal yoga and meditation sessions are hosted in the studio overlooking the Sea of Galilee as well as in the forest courtyard.

Yes. Guests may join outdoor painting workshops and enrichment lectures on Kabbalah and meditation.

Yes. The fully equipped gym is open daily from 07:00 to 19:00 and is complimentary for guests.

At present, the hotel does not offer guided city or regional tours.

Yes. The spa complex houses a dry sauna, infrared sauna, Turkish hammam and outdoor Jacuzzi.

Yes. Light evening entertainment is offered on select nights, and live music occasionally enlivens the lobby bar.

Yes. Complimentary tennis and basketball courts are available during daylight hours; equipment may be borrowed from the spa desk.