FAQ about Leonardo Hotel Nottingham

Yes, complimentary Wi-Fi is provided throughout the property, ensuring guests remain connected in all areas.

Check-in is generally available from 3:00 PM, and check-out is usually by 12:00 PM, allowing convenient arrival and departure times.

Yes, the front desk operates continuously, providing assistance to guests at any time of day or night.

Yes, the property welcomes families and strives to create a comfortable environment for guests of all ages.

The reception team primarily speaks English, with some staff members able to assist in other languages.

No, there is no on-site parking; guests may use Nottingham Railway Station Car Park, an eight-minute walk away, offering 512 spaces. Rates are £9.50 for 24 hours Monday to Friday, £5.00 anytime on weekends, and £8.00 from Friday 10:00 until Sunday midnight (weekend rate available only from the ticket office).

Yes, the property offers meeting and conference facilities suitable for various corporate or private events.

Yes, common areas and select guest rooms are designed to accommodate those with mobility needs.

Yes, the property provides secure storage for luggage prior to check-in and after check-out.

Yes, each room features heating and air-conditioning controls for individual comfort.

Yes, complimentary coffee and tea-making amenities are provided in every guest room.

Yes, a hairdryer is included, and ironing boards are offered upon request to ensure guest convenience.

Yes, the housekeeping team can supply additional or hypoallergenic bedding upon availability.

No, neither minibars nor small fridges are provided in any room.

Yes, a round-the-clock room service menu is available for added convenience.

No, guestrooms are not equipped with USB charging sockets or ports.

Yes, laundry and dry-cleaning services are offered upon request through the front desk.

Yes, each bathroom offers complimentary shampoo and conditioner, but no other toiletries.

Yes, a daily breakfast buffet is served, featuring a variety of hot and cold options.

Breakfast is served 06:30 – 10:00 Mon–Fri and 07:00 – 11:00 Sat–Sun; times may change on public holidays.
 

Yes, the culinary team can accommodate plant-based requests to suit vegetarian or vegan preferences.

Yes, the bar welcomes both in-house and external guests, fostering a friendly atmosphere.

Yes, with advance notice, the kitchen is prepared to handle gluten-free and various special dietary needs.

Currently, there is no strict age restriction, but adult supervision and local licensing guidelines apply.

Yes, the property provides lunch and dinner options, serving a menu of dishes throughout the day and evening.

No, a formal afternoon tea service is not routinely offered.

Guests must typically be at least 18 years old to register for a room.

No, pets are not permitted within the hotel.

The property is completely non-smoking, and smoking is not allowed in any indoor areas.

Yes, a credit card pre-authorisation or cash deposit may be requested to cover incidentals.

Currently, standard bookings commonly allow free cancellation until a specified deadline, though terms may vary by rate.

Yes, an expedited check-in and check-out process is available for added convenience.

Yes, some rates provide free cancellation if canceled before the specified cutoff time, while others may be non-refundable.

Yes, early arrivals and late departures can be arranged based on availability and may incur additional charges.

Yes, group reservations can involve special policies or contractual terms.

The property is situated within a short walk of about five minutes from the train station.

Yes, the location is conveniently close to the city centre and popular tourist spots, easily reachable on foot.

No, the property does not operate a direct airport shuttle, though taxis or public transport are recommended.

A typical drive is around 25 to 30 minutes, depending on traffic conditions.

Yes, taxis are readily accessible, and car-hire services are available in the area for convenient transportation.

Yes, both Nottingham Castle and the Lace Market are within easy reach for sightseeing or exploration.

Yes, the arena is located nearby, and guests often walk or use local transport to get there.

Currently, secure bicycle storage is not guaranteed, and guests may wish to inquire about alternatives.

No, there is no indoor swimming pool at this property.

No, spa or massage services are not offered on-site.

Yes, there is a small fitness area, though organized gym classes are not provided.

No, sauna or steam room facilities are not part of the amenities at this time.

Yes, children are permitted with adult supervision in any available leisure areas.

No, the property does not arrange official tours, but the front desk can offer advice and referrals.

Currently, no regular on-site entertainment is scheduled, though occasional events may occur.

No, there is no rooftop terrace available at this location.

Yes, the reception desk can assist with ticket bookings for certain local attractions and events.