FAQ about Leonardo Hotel Madrid City Center

Yes, Leonardo Hotel Madrid City Center provides complimentary high-speed Wi-Fi throughout all areas.

Yes, the reception is staffed around the clock for arrivals at any hour.

Leonardo Hotel Madrid City Center offers 153 contemporary Comfort, Superior and Deluxe guest rooms.

Yes, multilingual team members speak Spanish and English and assist international visitors with ease.

Yes, it operates as a fully non-smoking hotel with smoke-free rooms and public areas.

Yes, secure outdoor and underground parking is available at Leonardo Hotel Madrid City Center.

Parking is currently priced at €25.30 per vehicle, per day.

Yes, four specially adapted rooms and step-free accessible facilities are available.

Yes, two purpose-built meeting rooms with modern AV technology can be reserved.

Yes, every room features individually controlled air-conditioning and heating for personal comfort.

Yes, a compact refrigerator is provided in all guest rooms.

Yes, rooms include a coffee/tea maker with complimentary supplies for convenience.

Yes, bathrooms are stocked with free branded toiletries refreshed by housekeeping.

Yes, complimentary baby cots are available on request, subject to availability.

Yes, all rooms provide a dedicated work desk and large flat-screen television.

Yes, selected rooms offer pleasant city views onto Calle de Alberto Aguilera.

Yes, thorough daily housekeeping service is provided to every occupied room.

Yes, professional same-day laundry and dry-cleaning services can be arranged.

Yes, Leonardo Hotel Madrid City Center serves a generous hot-and-cold buffet breakfast each morning.

Breakfast is served Monday to Friday from 07:00 to 10:30.

Breakfast operates on Saturdays and Sundays from 08:00 to 11:30.

The breakfast buffet currently costs €15 per person when not pre-booked.

Yes, gluten-free products for coeliac guests are clearly available on the buffet.

Yes, varied vegetarian dishes and fresh produce are offered daily.

Yes, vegan menu choices are available and clearly labelled.

Yes, the stylish lobby bar serves Spanish wines, beers and international spirits.

Check-in begins at 15:00 and Leonardo Hotel Madrid City Center requests check-out by 12:00.

Yes, convenient express check-out is available upon request.

The minimum legal age to check in is 18 years.

No, only guide dogs and certified service animals are accepted; other pets are not permitted.

Yes, children of all ages are warmly welcomed and stay policies apply.

Photo identification and a valid credit card or cash deposit are required at arrival.

Yes, luggage can be stored free of charge before check-in or after departure.

Yes, bookings of more than five rooms are subject to special conditions and supplements.

Yes, late check-out can be arranged subject to availability and an additional fee.

Puerta del Sol is roughly 1.2 km from Leonardo Hotel Madrid City Center, a 15-minute walk.

The nearest metro is Canal station, approximately 500 metres from the entrance.

Gran Vía lies about 1.1 km away, reachable on foot in 10 minutes.

Adolfo Suárez Madrid–Barajas Airport is 16.8 km away, around 20–25 minutes by car.

Gran Vía, Plaza Mayor, and Puerta del Sol are all within a 15-minute stroll.

Atocha Railway Station is approximately 3 km from the hotel.

Yes, the leafy Chamberí neighbourhood is considered a central, convenient area for business and leisure.

Yes, car-rental arrangements can be made directly through the front desk.

Nearby offices include Banco Popular Español (700 m), Telefónica (2.4 km) and Ferrovial (4.5 km).

Yes, Leonardo Hotel Madrid City Center provides a staffed business centre with computers and printing.

Yes, meeting spaces include modern conference technology, projection and sound systems.

The largest meeting room at the hotel can comfortably host up to 110 conference delegates in a theatre-style setup.

Yes, the concierge team gladly arranges local tours and ticket reservations.

Yes, beverage and snack vending machines are located in public areas.

Yes, an inviting outdoor terrace awaits at Leonardo Hotel Madrid City Center for relaxation or gatherings.

Yes, fax and photocopying services can be organised for delegates.