FAQ about Leonardo Suites Hotel Ibiza Santa Eulalia

Yes, Leonardo Suites Hotel Ibiza Santa Eulalia offers complimentary high-speed Wi-Fi throughout apartments and public areas.

Yes, the reception desk operates 24 hours daily, so assistance, information and check-in services are always available.

At Leonardo Suites Hotel Ibiza Santa Eulalia, check-in starts 15:00 and check-out ends 10:30.

Yes, the apartment complex sits directly on Es Caná Beach and commands uninterrupted views across the bay.

Leonardo Suites Hotel Ibiza Santa Eulalia houses 82 apartments: One-Bedroom, One-Bedroom Sea-View and spacious Two-Bedroom categories.

Yes, front-desk staff communicate fluently in English, Spanish, German and several other languages to assist international guests.

Yes, an elevator and step-free routes provide convenient access, supporting wheelchair users and guests with reduced mobility.

No, we do not provide on-site parking; guests can typically find complimentary street parking in the surrounding area.

Yes, each Leonardo Suites Hotel Ibiza Santa Eulalia apartment features kitchenette with microwave, fridge and hob.

Yes, all apartments boast a private furnished balcony or terrace, with optional sea-view categories bookable in advance.

Yes, individually controlled air-conditioning is installed in every apartment for personalised climate comfort throughout the stay.

Yes, bathrooms are stocked with complimentary toiletries and a wall-mounted hair-dryer for guest convenience.

Yes, an electronic safe is fitted in each apartment, allowing guests to secure valuables confidently.

Currently, cribs or rollaway beds cannot be supplied; apartment occupancy is limited to existing beds.

Yes, a professional housekeeping team services every apartment daily, refreshing linens, amenities and overall cleanliness.

Yes, Leonardo Suites Hotel Ibiza Santa Eulalia serves buffet breakfast daily from 08:00 to 10:30.

Guests may dine at the main buffet restaurant and cocktail bar in the neighbouring Leonardo Royal Hotel, plus the on-site beach-side snack bar.

Yes, the relaxed beach-side snack bar opens directly onto Es Caná Beach for effortless toes-in-the-sand access.

Yes, suite guests are welcome to order freshly mixed cocktails at the bar inside the neighbouring Leonardo Royal Hotel.

Yes, optional all-inclusive packages encompass buffet meals, snacks and selected alcoholic and soft beverages throughout the day.

Yes, each apartment offers an electric kettle together with complimentary tea and coffee provisions.

Yes, the restaurant welcomes children, though it does not feature a dedicated kids' area.

The minimum check-in age is 18 years, verified upon arrival with valid identification.

Pets are not permitted; however, certified service animals are welcome at no additional charge.

Cancellation and pre-payment policies differ by chosen rate and are displayed clearly during the booking process.

Yes, bookings of more than five apartments are considered group reservations and may be subject to alternative terms and supplements.

Major international credit cards—including Visa, Mastercard and American Express—are accepted, and cash payments are also possible at reception.

Early check-in and late check-out available at Leonardo Suites Hotel Ibiza Santa Eulalia, subject to fee.

Leonardo Suites Hotel Ibiza Santa Eulalia lies 20 km from Ibiza Airport, approximately 30 minutes’ drive.

The colourful Punta Arabí Hippie Market is about 1 kilometre away, an easy 10- to 12-minute walk.

Only around 10 metres separate the pool terrace from the sandy beach, guaranteeing effortless seaside access.

Port Santa Eulalia lies approximately 4 kilometres from the property, reachable in roughly ten minutes by car.

Driving to Ibiza Town usually takes between 25 and 30 minutes, depending on traffic conditions.

Yes, numerous cafés, restaurants and shops line the nearby seafront promenade just a short stroll from the apartments.

Yes, Leonardo Suites Hotel Ibiza Santa Eulalia offers an outdoor pool and a separate children’s pool.

Yes, a supervised kids’ club runs daily, arranging games, crafts and activities for children.

Yes, an outdoor playground equipped with slides and climbing frames is available for children’s enjoyment.

Yes, guests have complimentary access to the water slides and splash zone located at the adjoining Leonardo Royal Hotel.

Yes, nightly live shows and themed entertainment take place on the open-air stage of the adjacent hotel and are fully accessible to suite guests without extra charge.

Yes, a spacious sun terrace furnished with loungers and Balinese beds invites guests to relax beside the pool.

Yes, a billiards table is available on-site for friendly games throughout the day.