FAQ about Leonardo Hotel Hengelo City Center

Yes, Leonardo Hotel Hengelo City Center provides complimentary high-speed Wi-Fi in all guest rooms and public areas.

Yes, the front desk is staffed around the clock, ensuring assistance is available 24 hours daily.

There are 100 individually styled guest rooms in total, spread across the building’s five floors.

Yes, all interior spaces are designated non-smoking; outdoor areas are provided for smoking if needed.

Yes, wheelchair-accessible rooms, lifts, bathrooms with grab rails and step-free public areas are available throughout the premises.

Team members converse fluently in Dutch, English and German, ensuring smooth communication with international guests.

Yes, guestrooms are decorated in one of four distinctive themes—Hengelo, Theatre, Art or Travel—for a locally inspired atmosphere.

Yes, Leonardo Hotel Hengelo City Center offers a staffed business centre and three daylight-filled meeting rooms that can host up to seventy delegates.

Yes, the concierge desk gladly organises restaurant reservations, cultural tickets and tailored local experiences on request.

Guests may book Comfort Rooms in Twin or King configuration, Superior Rooms, Family Rooms and generous Junior Suites.

Yes, every accommodation features a compact refrigerator and an electric kettle for convenient in-room refreshments.

Yes, complimentary coffee and tea-making facilities, including pods or sachets, are placed in every guest room.

Yes, Family Rooms and Junior Suites provide ample space and bedding options for multi-generation or small-group stays.

Yes, cots can be requested free of charge, while extra beds cost €25 per child or €50 per adult per night.

Yes, for sustainability, daily cleaning occurs only when requested through the intuitive Duve application.

Yes, bathrooms present deep soaking bathtubs, separate showers and complimentary branded toiletries for added comfort.

Yes, each room includes a built-in electronic safe suitable for laptops and valuables.

Yes, the building is fully air-conditioned, and rooms feature individually adjustable heating for year-round climate control.

At Leonardo Hotel Hengelo City Center a plentiful buffet breakfast is served 07:00–10:30 on weekdays and 07:00–11:00 at weekends, showcasing continental and regional favourites.

Yes, breakfast is included with selected packages; otherwise, it can be added for €17 per adult and €8.50 per child.

Yes, vegetarian, vegan and gluten-free dishes are happily prepared when a dietary request is communicated in advance.

Yes, guests may enjoy breakfast privately in their room for an added service fee.

The relaxed lobby bar operates daily from 09:00 in the morning until midnight.

Yes, an all-day snack bar offers light meals, pastries and soft drinks for casual dining.

Yes, orders for wine, champagne or fresh fruit platters are accepted, each incurring an additional charge.

Yes, room service provides a menu of beverages and light dishes during designated serving hours.

Yes, the kitchen prepares packed lunches on request for guests embarking on day excursions.

Check-in at Leonardo Hotel Hengelo City Center begins from 15:00, with earlier access possible subject to prior arrangement and availability.

Departure is by 12:00 noon; late check-out until 14:00 is offered when available for a €15 fee.

Guests must be at least 18 years old to check in unaccompanied.

Yes, Leonardo Hotel Hengelo City Center welcomes up to two well-behaved dogs for €15 per pet, per night.

Flexible bookings allow cost-free cancellation within the stated deadline, whereas non-refundable rates require prepayment and carry no refund entitlement.

Yes, reservations encompassing more than five rooms are treated as groups and subject to bespoke terms and deposits.

Yes, secure luggage storage is available both before check-in and after check-out at no charge.

Yes, private or express check-in and check-out can be arranged to expedite the arrival or departure process.

Leonardo Hotel Hengelo City Center is only about 210 metres from Hengelo Central Station, less than a three-minute walk on level pavements.

Yes, nearby public parking is available at approximately €10.50 per 24-hour period, payable directly at the garage.

Yes, the adjacent parking facility includes an electric vehicle charging station for guest use.

By car, Eindhoven Airport is about 1 hour 45 minutes away, Schiphol Amsterdam 1 hour 50 minutes, and Rotterdam–The Hague roughly 2 hours distant.

Yes, Rabotheater is a mere 130 metres and Metropool Concert Hall 650 metres away—comfortable walking distances.

Yes, the concierge readily books taxis or organises reputable car-hire services tailored to guests’ schedules.

The University of Twente lies approximately 3.4 miles away, around seven minutes by car or taxi.

Yes, guests at Leonardo Hotel Hengelo City Center enjoy complimentary access to a compact, well-equipped fitness gym.

Yes, traditional city bikes rent for €13.50 per day, while e-bikes cost €26.50 per day.

Yes, locked indoor storage with dedicated charging points is available for guests’ own e-bikes.

Yes, the concierge can arrange tee-time reservations at nearby golf courses upon advance request.

Yes, guests may unwind in a comfortable shared lounge featuring a television, pool table and board games.

Yes, coin-operated vending machines dispensing snacks and drinks are accessible for late-night refreshments.