FAQ about Leonardo Plaza Haifa

Yes, Leonardo Plaza Haifa provides high-speed complimentary Wi-Fi in all guestrooms and public areas.

Check-in begins at 15:00 Sunday–Friday and at 18:00 on Saturday (after Shabbat). Check-out is by 11:00, or 16:00 on Saturdays.

Yes, the Front Desk operates 24 hours a day and is ready to assist with any request.

Yes. The hotel is designed for families, offering a Kids’ Club (open Fridays, Saturdays, holidays and throughout July–August), a toddlers’ pool and a complimentary Welcome Baby kit.

Yes. Accessible guestrooms, reserved parking spaces, elevators and step-free routes to the pool and restaurant are available.

Yes. Secure underground parking is available at 35 ILS per day.

Yes. The hotel offers fully equipped meeting rooms with high-speed internet and complimentary light refreshments, as well as an executive lounge.

Yes. The team speaks Hebrew and English and will do its best to assist in other languages.

Yes. Shabbat prayers are held in the on-site synagogue every weekend.

Accommodation options include Superior and Executive Rooms plus spacious Junior and Deluxe Suites.

Yes. Every guestroom is outfitted with an electric kettle, selection of teas and coffees, and cups.

Yes, each room features a minibar.

Yes. Please request a balcony room or suite with full Mediterranean view when booking.

Room service is offered daily: beverages 12:00–22:00, dairy dishes 14:00–21:00.

Yes. A hairdryer and premium toiletries are provided in every room, and bathrobes are available upon request.

Yes. Laundry, dry-cleaning and pressing services are available for an additional fee with pickup directly from your room.

Suites can be reserved; however they are not equipped with full kitchenettes.

A lavish kosher buffet breakfast is served daily in the Coral Restaurant from 06:30 to 10:30.

Yes. Breakfast is prepared under kosher supervision, and glatt-kosher meals are available by advance request.

Lunch and dinner are served in the Coral Restaurant when hotel occupancy warrants.

Yes. The Lobby Bar is open 13:00–23:00, offering cocktails as well as hot and cold beverages.

Yes. During the swimming season the pool bar serves chilled drinks and light snacks to guests.

Yes. Simply call Room Service to have breakfast delivered to your room.

Yes. Floor-to-ceiling windows in the Coral Restaurant frame an uninterrupted Mediterranean panorama.

The specific cancellation terms and any applicable refunds are clearly outlined during the reservation process.

Guests may request early arrival or delayed departure; both are subject to availability and may incur an additional fee.

Guests must be at least 18 years old to check in without an accompanying adult.

Yes. At check-in, a credit-card pre-authorization or cash deposit is required to secure incidental charges, in accordance with hotel policy.

Pets are not permitted; however, certified service dogs are warmly welcomed.

Bookings of 10 rooms or more are classified as group reservations and are subject to bespoke terms and supplements, coordinated directly with our Sales team.

Yes. The Front Desk offers complimentary luggage storage both before check-in and after check-out.

The hotel does not currently provide an express check-in/out kiosk; however, guests may pre-arrange payment prior to arrival to expedite the process.

Yes. A designated EV charging station is located within the parking garage; charging fees apply in addition to the regular parking tariff.

Leonardo Plaza Haifa stands at 10 David Elazar Street, directly on the Carmel Beach waterfront.

The station is approximately 1.3 km away—an easy 15–20-minute stroll.

Using the coastal highway, the journey typically takes 75–90 minutes, subject to traffic conditions.

The hotel does not operate a scheduled airport shuttle; however, our team will be delighted to arrange a private taxi transfer in advance.

Yes. The Front Desk will happily book a taxi or arrange car hire through trusted local providers.

Nearby highlights include the Bahá’í Gardens, Stella Maris Monastery, the German Colony, the Tikotin Museum of Japanese Art, Haifa Cable Car, the National Maritime Museum, Talpiot Market, the Flea Market, and Wadi Nisnas.

A small number of complimentary public parking spaces are available on the surrounding streets, although availability cannot be guaranteed.

Yes. From the pool level, guests can exit directly onto the seaside promenade and beach without crossing any roads.

Yes. The indoor pool is comfortably heated in winter and remains open all year.

Yes. Adjacent to the main pool you'll find a shallow, child-friendly toddlers’ pool.

The fitness room is accessible 24 hours a day for guests aged 18 and over.

Yes. A comprehensive menu of professional massages and spa therapies is available in our wellness area for an additional fee.

Yes. The Kids’ Club offers supervised activities every weekend and daily throughout July and August.

Our team will happily recommend trusted water-sport operators, though bookings are made directly with the providers.

The indoor pool is open daily from 09:00 to 18:00; hours are subject to change.