FAQ about The g Hotel

It is officially rated as a luxurious 5-star property by Fáilte Ireland.

The hotel offers 101 spacious guestrooms and suites in a variety of categories.

Check-in begins at 3:30 pm, while check-out is requested by 12:00 pm midday.

Yes, high-speed Wi-Fi is free of charge in all rooms and public areas.

Yes, high-speed Wi-Fi is free of charge in all rooms and public areas.

Yes, team members speak English, Spanish and French to assist international travellers.

Yes, the property holds a Silver Green Tourism Badge for sustainable practices.

Yes, the hotel’s dramatic interiors were created by celebrated Irish designer Philip Treacy.

Complimentary underground parking is available for residents, with direct lift access to reception. Electric vehicle charging is not provided on-site; the nearest charging facility is located at Galway Retail Park.

Yes, every room features air-conditioning and a wall thermostat for personalised climate control.

Yes, complimentary tea and coffee-making amenities are provided in all accommodations.

No, rooms contain an empty mini-fridge but no pre-stocked minibar service.

Yes, bathrooms are stocked with ESPA toiletries and include plush robes and slippers gratis.

Yes, hypo-allergenic bedding, extra pillows or duvets can be requested through housekeeping.

Yes, in-room dining is available day and night, with separate daytime and overnight menus.

Yes, smart TVs support personal streaming services, including Netflix login functionality.

Yes, a steam iron and full-size ironing board are standard in every guestroom.

Yes, guestrooms include blackout curtains and soundproofed construction to ensure restful sleep.

Yes, a generous Full Irish breakfast is served each morning and is included with selected packages.

Breakfast is served 7:00 am–11:00 am on weekdays and 7:30 am–12:00 pm at weekends.

Yes, GEO welcomes both hotel guests and visitors for lunch and evening dinner service.

Yes, the culinary team gladly prepares vegetarian, vegan and gluten-free dishes on request.

Yes, a varied children’s menu is offered in the restaurant and Signature Lounges.

Yes, a varied children’s menu is offered in the restaurant and Signature Lounges.

Yes, an elegant cocktail bar operates within the hotel’s distinctive Signature Lounges.

The lead guest must be at least 18 years old or accompanied by a guardian.

Assistance and emotional-support dogs are accepted; other pets are not permitted.

Assistance and emotional-support dogs are accepted; other pets are not permitted.

Yes, early check-in is complimentary when rooms are ready; late check-out until 2 pm costs €40, subject to availability.

Yes, early check-in is complimentary when rooms are ready; late check-out until 2 pm costs €40, subject to availability.

Yes, secure luggage storage is offered free of charge at reception.

Yes, reservations for more than three rooms are subject to dedicated group terms and possible supplements.

Yes, reservations for more than three rooms are subject to dedicated group terms and possible supplements.

Yes, children are welcome; cots are free up to 2 years, extra beds free to 4 years, €30 for ages 5–12 and €60 for ages 13–16 per night.

The property lies about 1.7 km east of Eyre Square—a 20-minute walk or 5-minute drive.

The nearest public transport hub is Ceannt Station in Galway City Centre, serving both bus and rail connections. It is located approximately a 21-minute walk or an 11-minute drive from the property.

The Spanish Arch is around 4 km away, taking roughly 10 minutes by taxi or 25 minutes on foot.

Yes, the hotel enjoys an elevated position with panoramic views over Lough Atalia.

Yes, optional valet parking is available at €19 per vehicle per day.

Yes, the concierge will gladly arrange private car or taxi transfers to Shannon, Dublin or other airports.

Yes, ESPA at the g is on-site, and treatments or Thermal Suite visits must be booked in advance.

The spa offers a vitality hydro-pool, sauna, steam room, relaxation lounge and multiple treatment rooms.

Yes, resident guests pay €25 per person for Thermal Suite and vitality-pool access.

Yes, a modern fitness centre with cardio and weight equipment is available to residents.

No, spa and vitality pool access is restricted to guests aged 18 and over.

Yes, the concierge can secure preferred tee-times at local championship golf courses on request.

Yes, reception can book guided walking tours of Galway city and nearby attractions.

Yes, bespoke romance packages—including spa treatments and private dining—can be arranged for memorable occasions.

Occasional live music, such as piano or acoustic sets, is hosted in the lounges on selected evenings.