FAQ about Leonardo Royal Hotel Frankfurt

Yes, Leonardo Royal Hotel Frankfurt provides complimentary high-speed Wi-Fi in all guest rooms and public areas.

Yes, the reception desk is staffed around the clock, every day of the year.

At Leonardo Royal Hotel Frankfurt, standard check-in begins at 15:00 and check-out is required by 12:00 noon.

Yes, multilingual staff speaking German, English and additional languages assist international guests at reception.

Yes, Leonardo Royal Hotel Frankfurt offers a multi-level underground garage with approximately 480 parking spaces available for a daily fee.

The property features 449 contemporary guest rooms and suites across several categories.

Yes, fifteen flexible meeting rooms are available, accommodating conferences and corporate gatherings of up to roughly 400 participants.

Yes, entrances, elevators, adapted guestrooms and public restrooms ensure full wheelchair accessibility.

Yes, the upper-floor rooms and several public areas at the Leonardo Royal Hotel Frankfurt offer sweeping panoramic views of the Frankfurt skyline. The hotel also provides a multi-level underground garage with approximately 480 parking spaces available for a daily fee.

Yes, children are welcome; family rooms, baby cots and kid-friendly amenities are available on request.

Yes, every accommodation includes individually adjustable air-conditioning and heating for personalised climate control.

Yes, every guest room provides an electric kettle with complimentary coffee and tea supplies for individual preparation.

Yes, every accommodation includes a minibar for convenient in-room refreshments.

Yes, a laptop-sized electronic safe is installed in every guest room.

Yes, complimentary branded toiletries are provided and replenished daily in every bathroom.

Yes, a wall-mounted or handheld hairdryer is standard in all guest bathrooms.

Yes, housekeeping can deliver hypo-allergenic bedding, extra pillows or blankets upon prior request.

No, room service is not available 24 hours a day; it operates during designated meal periods—breakfast, lunch and dinner.

No, the hotel currently does not provide guest laundry or professional dry-cleaning services.

Yes, selected premium categories feature a private balcony affording expansive views of Frankfurt’s city skyline.

Leonardo Royal Hotel Frankfurt serves a varied hot and cold buffet breakfast every morning.

Breakfast is served from 06:00 to 10:00 on weekdays and from 06:30 until 11:00 on Saturdays and Sundays.

Yes, clearly labelled vegetarian and vegan selections are included in the breakfast spread.

Yes, the Vitruv restaurant offers international cuisine for both lunch and dinner services.

Yes, the Leo Lounge Bar provides drinks and snacks alongside impressive skyline vistas.

Yes, the bar welcomes outside visitors as well as in-house hotel guests.

Yes, child-friendly menus and smaller portions are available upon request in the restaurant.

Yes, gluten-free bread and dishes can be prepared on request; please advise staff in advance.

The lead guest must be at least 18 years old to check in.

Yes, pets are welcome for an additional fee of approximately €15 per animal per night.

The hotel operates mainly as non-smoking, with designated smoking rooms and outdoor areas provided.

Yes, flexible rates permit free cancellation until a specified deadline, typically 18:00 on arrival day.

Yes, early arrival or extended departure can be arranged for a surcharge, subject to availability.

Yes, complimentary luggage storage is available both before check-in and after check-out times.

Yes, a refundable cash deposit or credit-card pre-authorisation is taken at check-in.

For bookings of ten rooms or more, special group rates, advance payment schedules and separate cancellation conditions apply under a written group contract.

Yes, reception offers express check-in and swift check-out procedures on request.

Children of any age are welcome. Infants up to 2 years stay for free, while extra beds for older children cost about €40 per night.

Leonardo Royal Hotel Frankfurt is situated about 12 kilometres from Frankfurt Airport, a drive of roughly 15 minutes.

The nearest stops are Südfriedhof West bus station and Frankfurt Süd S-Bahn station, each only a few minutes’ walk away.

Yes, reception can arrange a private airport shuttle for guests at an additional cost.

Messe Frankfurt is approximately 4.5 kilometres away, taking around ten minutes by car.

The Römer is about 2.5 kilometres away, reachable on foot in roughly 30 minutes.

Yes, staff will gladly book taxis or organise rental cars with trusted local partners.

The closest motorway access is Frankfurt-Süd exit on the A3, less than two kilometres away.

Yes, day passes and single tickets for local public transport can be bought at reception.

No, dedicated electric vehicle charging stations are not currently available at the property.

Yes, the Leonardo Royal Hotel Frankfurt features a modern fitness room equipped with both cardio and strength machines for guest use.

Yes, guests may unwind in the wellness area’s Finnish sauna, steam bath, and adjacent relaxation lounge next to the fitness room.

No, the hotel does not operate an in-house spa or massage service.

Yes, the concierge can arrange guided walking or bus tours of Frankfurt upon request.

No, the property does not offer a publicly accessible rooftop terrace for guests.

Yes, reception happily provides maps of nearby riverbank jogging and cycling routes.

No, regular live music or scheduled evening entertainment is not currently offered in the bar.

Yes, the events team can organise external team-building programmes tailored to conference groups.

Yes, registered guests at Leonardo Royal Hotel Frankfurt enjoy complimentary access to both the fitness room and the sauna.

No, for safety reasons the fitness and sauna areas are restricted to guests aged sixteen and above.