FAQ about Leonardo Hotel Frankfurt City South

Yes, at Leonardo Hotel Frankfurt City South complimentary high-speed Wi-Fi is available in all guestrooms, public areas and meeting spaces without data limits.

Yes, reception operates around the clock, ensuring assistance and check-in at any hour.

At Leonardo Hotel Frankfurt City South, standard check-in begins at 15:00 and check-out is requested by 12:00 noon on the day of departure.

Yes, the front-of-house team includes multilingual staff able to assist guests in several major languages.

Leonardo Hotel Frankfurt City South offers a large on-site car park for guests at a daily rate of EUR 15 per vehicle, subject to availability.

Leonardo Hotel Frankfurt City South provides 12 multifunctional meeting rooms for events of up to 450 participants.

Yes, a dedicated business centre with computers, printers, and copying services is available to corporate travellers.

Yes, the building features step-free entrances, accessible guestrooms, adapted bathrooms, and lifts, meeting key accessibility standards.

Yes, Leonardo Hotel Frankfurt City South is pleased to provide baby cots free of charge upon request and can arrange extra beds for an additional nightly fee.

Yes, all guestrooms are equipped with individually adjustable air-conditioning and heating controls for personalised comfort.

Yes, every room includes an electric kettle with complimentary tea and coffee making supplies.

Yes, every room category is equipped with a complimentary in-room minibar.

Yes, bathrooms are fitted with complimentary toiletries and a wall-mounted hairdryer for guest convenience.

Yes, hypoallergenic bedding can be provided on request and subject to availability.

Yes, irons and ironing boards are available in-room or can be delivered promptly upon request.

No, room service is available only during designated meal times and is not offered 24 hours a day.

Yes, connecting rooms and dedicated family rooms are available and should be requested when booking.

No, the hotel currently does not offer guest laundry or professional dry-cleaning services.

Yes, each morning, Leonardo Hotel Frankfurt City South serves an extensive hot and cold buffet breakfast in the restaurant.

Breakfast is served Monday to Friday from 06:00 to 10:00 and on Saturdays, Sundays and public holidays from 06:00 to 11:00.

Yes, the kitchen happily prepares vegetarian and vegan dishes; guests should mention requirements beforehand.

Yes, the St. George Bar & Lounge welcomes guests daily from 18:00 until 01:00.

Yes, dinner is served nightly in the main restaurant, and lunch can be arranged for conference or group guests with advance notice.

Yes, gluten-free breads and dishes are available; guests are advised to notify staff when ordering.

Yes, the hotel’s restaurant offers a children’s menu (kid-friendly meals are available).

Yes, a spacious summer terrace and beer garden are open during the warmer months for meals and drinks.

Yes, external visitors are welcome to enjoy the restaurant, bar, and terrace subject to availability.

Flexible direct bookings may be cancelled free of charge until 18:00 on the day of arrival; later cancellations incur the first night’s charge.

Yes, pets are welcome for a surcharge of EUR 15 per pet, per night, payable at check-in.

The minimum age to check in without a guardian is 18 years.

Yes, smoking is only permitted in designated outdoor spaces; all interior areas are strictly non-smoking.

Yes, express check-in and express check-out services can be arranged at reception on request.

Yes, early arrival or late departure may be granted subject to availability and may attract a supplementary fee.

Yes, a credit-card pre-authorisation or cash deposit is taken at check-in to cover incidental charges.

Yes, complimentary luggage storage is offered both before check-in and after check-out.

When booking more than 5 rooms, different policies and additional fees may apply.

Leonardo Hotel Frankfurt City South is situated approximately 7 km south of Frankfurt International Airport, about a 10-minute drive under normal traffic conditions.

Yes, a paid airport shuttle operates on request between 06:00 and 22:00; seats should be reserved in advance.

Frankfurt-Louisa S-Bahn station is about 1.2 km away, and the Oberforsthaus tram stop sits roughly 700 metres from the entrance.

By car or taxi the journey to Messe Frankfurt averages 10–15 minutes, depending on traffic.

No, the hotel is located about 4 km from the city centre, so public transport or taxi is recommended.

Yes, reception will gladly arrange licensed taxis or organise car-rental deliveries upon request.

Yes, self-parking includes access to electric-vehicle charging points on site.

Guests of Leonardo Hotel Frankfurt City South enjoy complimentary access to a modern fitness centre equipped with both cardio and strength-training machines.

Yes, guests may relax in the hotel's sauna, available daily to residents.

Yes, direct access to marked jogging and walking trails through the Frankfurt City Forest is available just outside the hotel entrance.

Yes, the concierge desk offers ticketing assistance and can arrange guided city tours through trusted partners.

Yes, live sports events are shown on the televisions in the bar area for guests to watch.

No, spa treatments are not available through the hotel; staff can recommend nearby wellness centres.