FAQ about Leonardo Hotel Edinburgh Haymarket

Yes, the hotel provides free Wi-Fi throughout all guest rooms and public areas so guests can stay connected at all times.

Check-in time is from 3:00 pm and check-out time is until 11:00 am. The hotel can often accommodate early arrivals or late departures, subject to availability.

Yes, the front desk operates 24 hours a day to assist guests with any needs, including late check-in or early check-out.

Yes, the hotel offers accessible rooms and public areas designed to accommodate guests with reduced mobility, ensuring a comfortable stay.

Yes, the hotel has staff members who speak multiple languages and are happy to assist international travelers.

Yes, families are welcome to stay together, and the hotel offers family-friendly rooms that can accommodate children.

An on-site car park is available for £10 per night, subject to availability.

Yes, the hotel features dedicated meeting and conference spaces suitable for business gatherings and special events.

No, complimentary newspapers or reading materials are not provided to guests.

Yes, each guest room offers tea- and coffee-making facilities so guests can enjoy hot beverages at their convenience.

Yes, each room offers a small fridge for personal use, though there is no fully stocked minibar.

Yes, the hotel provides an iron and ironing board in each room for added convenience.

Yes, hairdryers are provided in each guest room for added comfort.

Yes, each guest room features individually controlled heating and cooling options to ensure a comfortable stay.

Yes, room service is available around the clock for guests’ dining needs.

Yes, the hotel can provide hypoallergenic pillows or allergy-friendly bedding upon request.

No, guest rooms do not feature built-in USB charging sockets.

Guests can access same-day laundry and dry-cleaning services through the hotel’s housekeeping team.

Yes, select rooms offer premium city views, showcasing Edinburgh’s skyline, but only from high-level rooms.

Breakfast is served from 7:00 to 10:00 on weekdays and from 7:00 to 11:00 on weekends.

Yes, a buffet-style breakfast is served, and it may be included in certain room packages or booked separately.

Yes, the hotel provides vegetarian and vegan breakfast choices to accommodate various dietary preferences.

Yes, gluten-free options are available upon request so that guests with dietary restrictions can enjoy their meals.

Yes, the hotel’s bar is open to both resident and non-resident guests, offering a range of drinks.

Yes, children are allowed in the bar area provided they are accompanied by an adult, in accordance with local regulations.

Currently, the hotel does not offer a formal afternoon tea service.

Yes, a dedicated kids’ menu is available during lunch and dinner, offering child-friendly options.

Yes, private dining arrangements can be made upon request for special occasions or group events.

Pets are not permitted in guest rooms or public areas, except service animals.

No, the entire property is non-smoking, and smoking is prohibited in all guest rooms and public areas.

Yes, guests must be at least eighteen years old and present valid identification.

Yes, baggage storage is available at the front desk for guests who arrive early or depart late.

Cancellation policies vary; many rates allow free cancellation up to 24 hours pre-arrival.

Yes, express check-in and check-out are available to streamline arrival and departure.

Yes, early check-in or late check-out may be available upon request, subject to room availability and additional fees.

No, the hotel does not require a security deposit or pre-authorisation at check-in.

Group bookings involve special rates, deposits, and cancellation terms arranged with the sales team.

Edinburgh Castle is roughly a 20-minute walk or short taxi ride away.

Haymarket train station and nearby bus stops are within close walking distance, providing convenient connections.

No, the hotel does not run an airport shuttle, but taxis and public transport are available.

It typically takes about 5 to 10 minutes on foot to reach the EICC from the hotel.

Yes, the reception can assist with taxi bookings, and car rentals can be arranged through local providers.

Yes, Haymarket train station is a short walk away, making travel convenient for guests.

Yes, bicycles can be stored securely on-site, subject to available space.

Yes, the neighborhood features a variety of dining and entertainment venues within walking distance.

Yes, several direct bus routes connect the area near the hotel to Edinburgh Airport.

No, the hotel does not have an indoor swimming pool on-site.

Children may use hotel areas under adult supervision; no dedicated kids’ facilities exist.

No, there is no on-site spa or massage service at the hotel.

No, the hotel does not have a fitness centre or gym on-site.

Currently, the hotel does not host regular evening entertainment or live music events.

No, the hotel does not feature a rooftop terrace offering city views.

Yes, the reception can arrange guided tours or recommend local operators for city excursions.

Yes, rooms include flat-screen TVs with entertainment channels and occasional smart features.

No, the hotel does not host outdoor events or seasonal activities; staff can recommend nearby options.