FAQ about Leonardo Royal Hotel Düsseldorf Königsallee

Yes, at Leonardo Royal Hotel Düsseldorf Königsallee complimentary high-speed Wi-Fi is available in all guestrooms, public areas and meeting rooms.

Yes, at Leonardo Royal Hotel Düsseldorf Königsallee complimentary high-speed Wi-Fi is available in all guestrooms, public areas and meeting rooms.

At Leonardo Royal Hotel Düsseldorf Königsallee, check-in begins at 15:00, while check-out is required by 12:00 noon on the day of departure.

Yes, the Leonardo Royal Hotel Düsseldorf Königsallee offers secure underground self-parking beneath the hotel, priced at approximately €25 per vehicle per day, with payment settled at reception upon departure.

Yes, all guestrooms and interior spaces are strictly non-smoking; smoking is only permitted in designated outdoor areas.

Yes, reception staff speak German, English and additional languages to assist international guests.

Yes, step-free entrances, lifts to all floors and specially equipped accessible guestrooms are available on request.

Leonardo Royal Hotel Düsseldorf Königsallee offers six flexible meeting and conference rooms equipped with modern audiovisual technology.

Currently, a small business corner is situated near reception; however, it is not equipped with computers, printers or photocopiers, so on-site printing and copying services are unavailable.

Yes, every room features individually adjustable air-conditioning and heating to ensure personal comfort.

Yes, every guest room includes a capsule coffee machine supplying Coffee Crema and Espresso, while a selection of teas is delivered promptly on request through housekeeping.

Yes, each room contains a functioning but unstocked minibar refrigerator; because no items are provided, guests may store their own refreshments and no charges are applied at check-out.

Yes, an iron and ironing board are available on request from housekeeping and will be delivered promptly to your room.

Yes, housekeeping can supply hypoallergenic bed linen and additional pillows at no extra cost when requested.

Yes, guests booked in superior or higher categories receive complimentary bathrobes and slippers in the room.

No, room service is not available around the clock; orders can be placed daily between 07:00 and 22:00, with the menu limited outside restaurant operating hours.

Yes, full housekeeping service is performed daily and is included in the accommodation rate.

Yes, a limited number of connecting and family-sized rooms can be confirmed in advance, subject to availability.

Yes, items collected by 9:00 are returned the same evening through the external laundry partner.

Yes, Leonardo Royal Hotel Düsseldorf Königsallee serves an extensive buffet breakfast Monday–Friday 06:30–10:30 and weekends/holidays 07:00–11:00.

Yes, the buffet features clearly labeled vegetarian and vegan dishes, and the kitchen can prepare further options on request.

Yes, Vitruv opens for lunch from 12:00–14:30 and for dinner from 18:00–22:30 daily.

Yes, gluten-free bread, pastries and main courses can be arranged with advance notice to the service team.

Yes, Leo Bar pours drinks and light snacks daily from 17:00 until 01:00.

Yes, the bar welcomes both hotel residents and outside visitors.

Yes, a simplified children’s menu with smaller portions is available on request.

Yes, the events team organises private dinners, cocktail receptions and banquets in the meeting suites.

Yes, guests may complete the breakfast card and have their meal delivered to the room at the desired time.

A person must be at least 18 years old to check in and sign the registration card.

Yes, dogs and cats are welcome; a cleaning supplement of €17 per pet, per night is added to the room bill.

Flexible bookings can be cancelled without charge until 18:00 local time on the day of arrival; later cancellations incur the first night’s charge.

Early check-in or late check-out can be arranged subject to availability; late check-out until 15:00 incurs a €30 fee, while departures up to 18:00 are charged at 50 percent of the prevailing daily room rate.

A credit-card pre-authorisation covering the stay and incidentals is taken at check-in; Visa, MasterCard, American Express and cash are accepted.

Yes, groups of 10 rooms or more follow special conditions; organisers should contact the hotel’s Meetings & Events team via sales.duesseldorf@leonardo-hotels.com.

Yes, express check-in/out is available for guests who settle payment in advance and leave the key in the drop box.

Luggage can be stored securely free of charge for the remainder of the departure day; longer storage can be arranged in advance.

Baby cots are provided free of charge for children under two years, while an extra bed for older children or adults costs approximately €40 per night and must be requested in advance.

Leonardo Royal Hotel Düsseldorf Königsallee stands just one block south of Königsallee, roughly 100 metres from the boulevard’s southern end.

It is about 1.1 km; a 12-minute walk, a 5-minute taxi ride, or 3 tram stops on lines 704 or 709 from the station to Graf-Adolf-Platz.

A taxi usually takes 15–20 minutes, while the S11 train to Düsseldorf Hbf plus tram totals roughly 30 minutes door to door.

No, the hotel does not operate its own airport shuttle, but reception gladly arranges taxis or public transport directions.

Graf-Adolf-Platz tram stop is directly outside, and Steinstraße/Königsallee U-Bahn station is about 600 metres away.

Yes, reception can arrange car rentals with leading agencies and have vehicles delivered to the hotel.

Yes, it is an easy 15-minute walk north along Königsallee and over to the Altstadt district.

Königsallee luxury shops, Rhine Promenade, Düsseldorf Old Town, K21 Kunstsammlung art museum and the Rhine Tower are all reachable on foot within 15 minutes.

Yes, Leonardo Royal Hotel Düsseldorf Königsallee features a modern fitness room on the first floor that is freely accessible to all registered guests.

The gym offers treadmills, stationary bikes, cross-trainers, a multi-function weight machine, free weights and yoga mats.

Yes, the fitness room can be accessed with the room key card 24 hours a day.

Yes, use of all fitness facilities is free of charge for staying guests.

No, Leonardo Royal Hotel Düsseldorf Königsallee does not offer bicycle rental; guests wishing to explore by bike should arrange wheels independently.

Yes, complimentary city maps and suggested jogging or cycling routes are available at reception.