FAQ about Leonardo Boutique Hotel Düsseldorf
General Information
Yes, at Leonardo Boutique Hotel Düsseldorf complimentary high-speed Wi-Fi is provided in every guest room and all public areas.
Yes, the reception desk is staffed around the clock, ensuring assistance 24 hours every day.
At Leonardo Boutique Hotel Düsseldorf, check-in begins at 15:00 and check-out is required by 12:00 noon, local time.
Yes, front-desk employees speak German, English and additional languages (Italian, Russian, Spanish, Croatian) offering multilingual assistance to guests.
Leonardo Boutique Hotel Düsseldorf offers paid on-site underground parking; reservations are not required in advance.
Yes, lifts and one specially adapted room provide access and comfort for guests with reduced mobility.
Leonardo Boutique Hotel Düsseldorf offers four quiet, daylight-filled conference rooms equipped with modern technology, each accommodating 6–25 delegates.
Yes, children are welcome; baby cots, family rooms and child-friendly breakfast items are available.
There are 114 modern guest rooms across 3 categories (Economy, Comfort and Superior).
Yes, the meeting rooms and bar lounge can host small receptions or private events upon request.
Accommodation & Room Services
Yes, every guest room features individually adjustable air-conditioning and heating controls for personal comfort.
All rooms at the Leonardo Boutique Hotel Düsseldorf include complimentary coffee-making facilities, while Superior rooms additionally feature an electric kettle with tea.
Yes, a minibar is available in each guest room for personal use.
Yes, every bathroom comes equipped with a wall-mounted hairdryer for guest use.
Yes, housekeeping will provide extra pillows or hypo-allergenic bedding promptly on request at no charge.
Yes, irons and ironing boards are available in the ironing room near reception and can also be delivered to your room upon request.
No, the hotel does not offer any room-service.
Yes, same-day laundry and dry-cleaning services are available for an additional fee.
Yes, bathrooms include complimentary toiletries such as shampoo, soap and shower gel.
No, there are no USB charging sockets available.
Food & Beverage
Yes, an extensive hot and cold buffet breakfast is served each morning in the restaurant.
Breakfast is usually served 06:30–10:30 on weekdays and 07:00–12:00 on weekends.
Yes, vegetarian and vegan dishes are included on the buffet and additional options prepared on request.
Yes, gluten-free bread and other items can be provided when guests notify staff in advance.
Yes, a contemporary lobby bar offers drinks and coffee throughout the evening.
Yes, non-resident visitors are welcome to enjoy beverages in the bar during opening hours.
No, Leonardo Boutique Hotel Düsseldorf serves only breakfast and does not offer late-night snacks or light meals.
No, breakfast cannot be served in the guestrooms because the hotel does not operate a room-service or in-room dining service.
Policies & Terms
Flexible direct rates allow free cancellation until 18:00 on the day of arrival, while discounted Early Bird rates are non-refundable and non-changeable.
Yes, pets are permitted on request; a supplement of approximately EUR 15 per night applies.
Yes, the entire property operates as a non-smoking hotel, including all rooms and public spaces.
Yes, complimentary luggage storage is available before check-in and after check-out at the reception.
Early check-in or late check-out at Leonardo Boutique Hotel Düsseldorf can be arranged subject to availability and a €30 fee.
Guests must be at least 18 years old to register and check in.
Yes, a credit-card pre-authorisation is taken at check-in to cover potential incidental charges.
Yes, express check-in and check-out services are offered to streamline the arrival and departure process.
Yes, bookings of more than 9 rooms are subject to special group conditions and supplements.
Location & Transportation
It is roughly 550 metres from Düsseldorf Central Station, an easy 6–7-minute walk.
Königsallee can be reached on foot in about 10 minutes, approximately 800 metres away.
Oststraße U-Bahn station and Stresemannplatz tram stop are each within 200–300 metres of the hotel.
By S-Bahn or car the journey to Düsseldorf Airport takes around 15 to 20 minutes.
No, the hotel does not operate a scheduled shuttle service; however, the reception team can arrange a taxi or private transfer on request.
Yes, the front office team can organise taxis, arrange car rental and provide driving directions.
Yes, Leonardo Boutique Hotel Düsseldorf provides two electric-vehicle charging stations on site; reservations are not possible.
Yes, reception offers route advice, timetables and can help book public-transport tickets.
Activities & Entertainment
No, the property does not feature an indoor swimming pool for guests.
The sauna and fitness area at Leonardo Boutique Hotel Düsseldorf are generally open daily from 06:30 to 23:00.
Yes, access to the sauna is complimentary for all staying guests.
Yes, a compact fitness room with cardio and strength equipment is available free of charge.
Yes, an external partner provides spa treatments and massages, subject to availability.
Yes, reception staff can arrange guided city tours and secure attraction tickets on guest request.
No, regular evening entertainment or live music is not scheduled in the bar.