FAQ about Leonardo Hotel Dortmund

Yes, Leonardo Hotel Dortmund offers complimentary Wi-Fi throughout the property.

Yes, a 24-hour front desk is available.

Check-in is from 15:00, and check-out is until 12:00.

Yes, limited on-site parking spaces are available for a daily fee; advance reservation is recommended.

Yes, multilingual staff are on hand to assist international visitors.

Yes, the premises are equipped with accessible facilities, including suitable guestrooms.

Yes, an elevator is available to access all guest floors.

Yes, Leonardo Hotel Dortmund offers luggage storage for guests arriving before check-in or departing after check-out.

Guests at Leonardo Hotel Dortmund can choose between Comfort, Superior, and Deluxe rooms, each offering contemporary amenities.

Yes, air conditioning is featured in every room.

Yes, coffee-making facilities are provided in every room, but tea-making facilities are not available.

Yes, each room includes a hairdryer; however, complimentary toiletries are not provided.

Yes, room service is available daily from 6:00 pm to 10:00 pm.

Yes, a safety deposit box is included in all rooms.

Yes, hypoallergenic bedding is available upon request.

Yes, additional pillows can be requested from housekeeping.

Yes, Leonardo Hotel Dortmund serves a generous daily buffet breakfast.

Breakfast is served 06:30–10:30 on weekdays and 06:30–12:00 on Saturdays and Sundays.

Yes, vegetarian and vegan choices are available on request.

Yes, special dietary requests, including gluten-free meals, can be arranged with advance notice.

Yes, there is an on-site bar.

Yes, children are welcome to dine when accompanied by an adult.

No, the hotel does not offer a Sunday brunch or special themed dining events regularly; it serves the standard breakfast buffet and à la carte dinner without additional themed meals.

Yes, pets are welcome for a fee, but they are not allowed in the restaurant.

No, smoking is not permitted in any rooms or public areas.

Yes, guests must be at least 18 years old to check in.

Cancellation options vary by rate category; flexible bookings generally allow free cancellation before a specified deadline.

No, free cancellation is not included with all rates; some are non-refundable.

No, express check-in/out is unavailable; guests may complete pre-registration online via DUVE instead.

Yes, early check-in and late check-out may be arranged subject to availability and an additional charge.

No, there is no fixed security deposit. Guests simply provide a credit card for incidentals and no large cash deposit is taken at check-in.

Yes, Leonardo Hotel Dortmund is situated close to the city centre, within walking distance of the main attractions.

It is approximately 700 metres away, about a 10-minute walk.

Yes, Leonardo Hotel Dortmund’s parking garage includes electric car charging stations for guests driving EVs.

No, there is no dedicated airport shuttle service provided.

Nearby landmarks include the Dortmund Concert Hall, shopping streets, and cultural attractions.

Yes, public transport links such as bus and train stations are within easy reach.

Yes, staff can help arrange taxi or car hire services upon request.

Taking a taxi or using public transport to Dortmund Central Station, then walking or a brief taxi ride, is recommended.

Yes, Leonardo Hotel Dortmund features a well-equipped fitness centre for guests.

No, there are no spa or wellness facilities on-site.

No, the bar/lounge does not feature special entertainment such as live music or events. It's a relaxed space to enjoy drinks without programmed entertainment.

Yes, staff can provide local tips and recommendations, though the hotel does not organize full tours.

Yes, reception can help with ticket inquiries or purchases.

No, the hotel does not have a rooftop terrace. There is an outdoor ground-level patio area, but no high-level scenic terrace.

Currently, bicycles and e-bikes are not available for rental at the hotel.

No, a dedicated children’s entertainment program is not offered.

The hotel features five versatile meeting rooms accommodating various configurations and event sizes.

The largest venue at Leonardo Hotel Dortmund accommodates up to 220 delegates when arranged in theatre-style seating.

Yes, modern audiovisual facilities are available on request.

Yes, catering services can be organized for events.

Yes, corporate packages and special rates are offered for business functions.

Yes, an events team is available to help plan and coordinate meetings and functions.

Yes, the meeting spaces can be adapted for team-building sessions or workshops.