The perfect stay"
Staff were all very helpful and happy to share information about the City. Great location for a short stay to easily get to the main areas
100
03/17/2024
Super stay"
The hotel was beautiful, perfect location, very accessable. We only ate one night on arrival but the food was STUNNING. Cocktails were also very good. Staff were friendly, room was a good size. Everything was perfect. Would certainly stay again if visiting Bilbao. Thank you
90
03/11/2024
N/A"
Excellent stay highly recommended this hotel . Very comfortable and near Metro and nice restaurants and shops .
100
03/09/2024
Bilbao trip"
Had one night stay in Bilbao on our way to San Sebastián. Well located and clean well equipped hotel. Staff very friendly. Would recommend and would stay again
100
03/06/2024
Bar staff"
Very pleasant
100
03/04/2024
Excellent city, very good hotel"
Only last two days coffee and tea were have been forgatten for coffee machine in the room
But I got from reception .
90
02/10/2024
Location and value"
Couldn’t recommend this hotel enough. It is in a fantastic location, parking is across the road and the price is really good. Would definitely stay here again.
100
01/28/2024
Lovely stay"
Great location and price! The room was small but comfortable. I wasn’t crazy about the glass walled bathroom.
90
01/26/2024
Wonderful"
Peefect location to visit the city, very clean and stylish interiors, super friendly and helpful staff. They allowed us a later checkout as it was raining
100
01/06/2024
Great hotel in excellent location."
We spent 3 nights at NYX hotel for tourism. The location is excellent to see all parts of the city, and is a stone's throw from the train station. There is a taxi rank at the front and the staff are friendly and professional. The bar isn't too expensive either. If I had to say something negative, it would be that the breakfast could have a bit more variety. Overall, well worth it and I'd stay there again.
100
01/05/2024
Great Staying venue"
Excellent service and location, staff extremely helpful, professional and friendly
100
12/20/2023
Bilbao break"
Lovely modern hotel very central between old and new town right by the bridge, ideal!!!
Checked in online.
Will definitely book again we love Bilbao!!
100
12/16/2023
Great hotel on great location"
Beautiful hotel on great location, stylish, quite and with wibe. Great value for money..
I would change only the mattrass and pillows..
90
12/05/2023
good stay as usual"
the location is pretty good and bad at the same time. good because it is right at the start of Casco Viejo, but it's also bad because it is located there, it's pretty noisy in the nights but also mornings (cleanings). the room was a little small, but okay.
90
12/03/2023
Summery"
Very nice hotel and excellent location to old town,bar on top should been open on all dry days I think.very good beds and nice decor inside hotel,friendly staff but not so good breakfast I think if I compare to other similar hotels but all in all I hope to come back.
80
11/25/2023
Super Convenient"
100% recommend it’s a great place
100
05/28/2023
Great hotel and views"
Found the hotel after quick internet search of the area. Ideally located near the station, with easy walking to all major tourist parts. Staff friendly and knowledgeable. Bar well stocked. Feels like a boutique hotel, but supported by the bigger brand. Liked the little design touches including the free arcade machines and roof terrace.
100
02/22/2023
Fabulous hotel in Bilbao"
Great hotel, clean smallish rooms but adequate in size if you don’t have much luggage. Staff are amazingly helpful on reception, bar staff equally lovely. No car parking on site but a good public park only a couple minutes walk away, hotel discounts the parking
100
01/12/2023
Very good but..."
Excellent location. There is a public parking lot just a short distance from the hotel.There is only one problem. The shower/toilet is in a glass room. You can't really see what's going on in the shower, but I wouldn't share a room like that with someone who isn't my life partner or really, really close to me
100
12/18/2022
Excellent city stay"
Helpful friendly and welcoming staff. Great location near the old city, yet the room very quiet. Outstanding bathroom. Tea and coffee in the room. Two types of pillow. I loved it.
100
12/11/2022
Great"
Everything was excellent
100
12/01/2022
Very friendly and clean"
Very friendly staff, everyone from check-in to checkout!
Clean and modern, with a very warm atmosphere.
Not optimal with (partly frosted) glass walls in bathroom/toilet, but ok considering the overall standard.
A small (!) detail: Some instructions for the air conditioning would have been useful.
Thanks for a really nice stay!
90
11/23/2022
Such A Pleasure"
IT ALL comes down to the staff, including the leadership. The NYX Hotel Bilbao was spotless, comfortable, and most of all friendly! Every facet of the quality of our stay can be attributed to the positive energy and work ethic of the staff, at every level! The Front Desk Staff, lead by Maya, is the welcoming face of NYX Bilbao. Luis was our savior, helping us garage our car when the Bilbao Police were about to ticket our car because we misunderstood a nearby parking space rule. Thank You, again, Luis!
The room was spotless, as I've said, the breakfast was fresh and delicious and the location is perfect and scenic. The NYX Bilbao is lively, yet the service is traditional, and the rooms restful.
And, not least of all....it was a great value! We highly recommend the NYX Bilbao!
100
11/10/2022
Exceptional!!"
Everyone was so nice and friendly, the check-in person was lovely, and specially the woman who helped me with the check- out. She was so helpful, sweet and kind. A+. Sorry, I’m bad with names.
Everything was perfect! Definitely we will visit you again with more time. Beautiful hotel! Great location. Thank you for an spectacular experience.
I would like to mentioned that, as an adult woman, I will love to find Kleenex and a magnifying mirror in the bathroom.
90
11/08/2022
A keeper"
Perfect location for sightseeing and going out for pintxos. Lots of restaurants and eateries nearby, but nice to have the restaurant in the hotel as well. Very comfortable.
100
10/11/2022
Perfect location and views of the old city"
We loved this hotel! The staff was very friendly, and the room was spacious and clean. Splurge for a terrace room…totally worth it for the views and cool breeze. I highly recommend this hotel
100
10/08/2022
Great place to stay"
Excellent location, great hotel woul recommend
90
10/01/2022
Amazing hotel!"
NYX met and exceeded all expectations. From the great friendliness of the front desk reception staff to the room cleanliness all was great. Major kudos to the daytime staff who was helpful with luggage check, checkin, and checkout among other things. Service with a smile and an amazing spot close to all major Bilbao attteactions. Loved my stay here!
100
09/30/2022
We'll be back"
A lovely hotel, perfectly positioned in the middle of Bilbao. We will return.
The only small downside was the lack of soundproofing and privacy in the bathroom.
90
09/12/2022
Short stay in Bilbao"
After our flight was cancelled we stayed one night in NYX hotel, it was wonderful to find such a lovely, clean spacious room in a great location, our early morning wake up call and Taxi were both on time.
90
09/10/2022
Review NYX BILBAO"
Our stay at the hotel was very complicated . One positive factor was the proximity to many of the attractions. One thing that was unexpected was the celebration of “ Aste Nagusia” going on all week. There was hundreds of people walking around drinking, music going and lots of noise to be able to relax. Certainly will go back but not during the month of August.
90
08/26/2022
Perfect location for family city vacation"
Excellent hotel. Friendly staff in reception. The video games in ground, 5th and 8th floor was very appreciated by our kids. Roof terrace was closed for refurbishment. Next time I’m Bilbao we’ll definitely come back here.
90
08/14/2022
The «dot above the i» in Bilbao"
The «dot above the i» might be an untranslatable Norwegian expression, but our stay at this hotel accentuated our experience in a positive way. Everything from greeting and helping us getting settled via giving us full attention during our stay to completing the checkout was 10/10. I will definitely recommend my friends to visit this city - and stay at the NYX.
100
07/12/2022
Unlucky business trip - tired"
I enjoyed my stay, however for each of the three nights that I stayed Mon,Tue,Wed, I had trouble sleeping because of the position of the hotel being very close to the concerts outside. Normally I would have enjoyed this greatly and would have considered it even a plus, however it was a business trip and I had to sleep in early, but I couldn't because the music outside was very loud. Monday I woke up at 3am to travel to Bilbao, Tuesday and Wednesday I woke up at 6 to travel to work office and on Thursday I had to wake up at 3am to get ready for the flight back. I am now traveling back and I am VERY tired. I don't know if every day in Bilbao is like this, with a concert outside, or if I just got "lucky" :) Thank you for everything else, I enjoyed it !
90
06/30/2022
Great room!"
The room was well designed to create a spacious feel with great lighting. The shower was wonderful and the sheets felt great. I enjoyed a spectacular view of the sunrise from a comfy bed.
100
06/29/2022
Great Hotel, close to everything and friendly staff"
Highly recommend. Close to everything, friendly staff, great value for money.
90
06/22/2022
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