Guests reviews for Leonardo Royal Hotel Berlin Alexanderplatz

During the last two days of our stay, we were woken up around 8:00–9:00 a.m. by drilling and renovation noises. This was very unpleasant. Apart from this issue, everything else was very good; however, this situation was unacceptable. You should have provided a solution — this did not meet the standards we expected from you.

Very nice hotel near city center with beautiful rooms and good overall service.

The stay was not paid by me, so I can't say anything about value for money. We were a little surprised that there was a tourist tax at check-in. Other than that and a small thing like the warm food in the breakfast bar not being very warm, we had an excellent stay. The staff was welcoming and nice, the atmosphere in the bar and lobby chill, the drinks were great! For me, I was very happy there was a Tram station right nemt to the hotel. That made it a very short trip to Alexanderplatz, as I struggle with walking sometimes.

We had a wonderful stay in Berlin at Leonardo Royal hotel. The hotel staff were extremely welcoming and managed to check us in early, which made such a difference. The room was comfortable, clean and well equipped. The facilities were fantastic too. We were able to store our luggage to explore the city on our last day too. Overall, it was a great experience and I would come again.

Everything was great. Those words sum it up, starting with employees and localisation, finishing witch breakfast and other facilities.

The hotel was excellent, in a great location I would love to come again

The room was big and well decorated. love the coffee machine, great shower.

We had a great time at the hotel. All the staff were very kind and helpfull. The bar was really nice. The room had a good standard and we are very happy.

Simply ecxellent

My partner and I loved this hotel, comfortable, excellent shower and just overall a nice place to stay. I’d definitely stay again.

A warm welcome and a well presented and very comfortable room. We have stayed at this hotel many times before and would not consider staying anywhere else when we are in Berlin. An excellent hotel in all respects and in a superb location. Many thanks to all the staff for a very pleasant stay.

Un hôtel super, propre, personnels très gentils très professionnels!

Check in is easy, the attitude of the staff is tolerant, the rooms are pleasant, the breakfast is excellent. The location is very good for sightseeing. Very good transport.

Everything was great, very clean and chic hotel near Alexanderplatz....exept breakfast could be improved, no frest fruit - like pineapple, melon, etc....and practicaly no choice for celiac people - you only get 2 little buns (dissapointing!) - no gluten free cereals or oats, no gluten free pastries (croissants, etc). And also for vegans - not to many choice (there was some horrible chia seed yoghurt and some falafels..not healthy at all). Great sauna area for only 2eur/room. Lovely little gym. Except for the breakfast, the hotel is realy great and staff really helpfull and friendly.

Very good hotel, very good location

Had a great experience here - loved the room, the hotel in general and the staff were great. Small drawback was that our toilet flush kept breaking but apart from that we loved our stay and would come back again.

We had a nice and cosy stay at the hotel, the staff was helpful and friendly.

Hotel was within easy reach of M4 tram stop, allowing easy access to many areas. Hotel was bright and clean and most of the staff were very helpful. Great lounge with very good cocktails and excellent staff. Room 676 was a but smaller than expected and a pillar in room made access to bed quite tight at one side. My only complaint....pillows are awful.

I've been coming as a client of the Leonardo Royal Alexanderplatz since 2016 and would recommend the hotel unreservedly. Always a pleasure to stay here, very comfortable rooms, lovely staff and a great breakfast.

We are thankful to all staff.

Lovely short break. The only minus was that the gym was not open due to a water leak but hotel all good sort from that

We stayed here for three nights, the staff were brilliant, really helpful and kind. The rooms were comfortable, the breakfast was lovely. Highly recommend. Thank you!

Thanks to all the stuff for availability and for professionally and kidness.

Overall we had a lovely 4 night stay in Leonardos Hotel Berlin.

Good location- a 10 minute walk into town with access to trams and u barn - good value for money and friendly staff. Rooms are small but clean and hot breakfast needs a re think as it doesn’t stay hot!

As a student, the fees was a little bit much, actually it's worth. And the good thing is it's near shopping mall or shops, it's rally nice, the thing I am not satsified is the water from shower. I can't manage it quiet well. Sometime it's too hot but sometime too cold, I did get the normal tempeature even though I turn the tap. I think this is the only thing and other goes well. Perfect. Thanks.

Simple but good quality. Large, comfortable rooms. Bar and lounge area inviting and warm Ok breakfast - hit food always cold and items run out quickly. Could be better. All staff helpful and cheery especially the female breakfast/restaurant manager.

Great hotel, super nice staff. They gave me a kettle for my tea at reception, I forgot my room card in my room at some point and they replaced it without hassle. The hotel is very central and right in the middle distancewise of the train station and Berghain 😄 it’s such a good price compared to other hotels and super clean. The staff for your suitcases and in the reception area is very pleasant also. Overall a very positive and great experience. I stayed there before in 2017 and didn’t realize until I got there so pricewise it is very competitive ! Would highly recommend

There was poop in the hallway. A visitor had come in and wiped his sole on the doormat in the hallway. The hotel staff didn't clean it up.

Really enjoyed our stay with your hotel in Berlin. It was my sisters birthday and the receptionist arranged for her to get a few treats to our room . She was really surprised. Thanks again

Overall great stay with friendly staff and good location, except for the fact that my clothes got wet from the air conditioning system (I put my bag on the bench right below the AC and the day after I cousmnt wear those clothes).

I stayed in room 109 and overall, we really enjoyed our time at your hotel. The room was very nice — we especially liked the seating area, the decor and pictures, and the TV. It was quiet and had a pleasant view as well. The only things that could be improved are the air conditioning, which didn’t cool very effectively (the room felt a bit warm because of the thick blankets), and the shower area, which felt a little claustrophobic and didn’t drain well, causing some minor flooding. Apart from that, everything else — the location, breakfast, and staff — was excellent. We truly enjoyed our stay and would gladly recommend your hotel to our friends who want to have a comfortable and pleasant experience. Best regards, Omri

A very good choice for staying in Berlin

We arrived a little early for check-in but fortunately the room was ready. It's a well run hotel, very clean and has everything you need for a great stay. The breakfast is excellent, loads of variety and the coffee is very good and there is plenty seating for the guests. Can't think of any negatives to say

The staff were all absolutely wonderful, Luca immediately set the scene for a great stay and checked us in early after our flight. We felt so looked after. Thank you so much.

It was lovely staying here. Rooms are spacious and clean. Staff is lovely. Only thing i would comment on is the location is about an 18 min walk from Alexanderplatz, not right in it. Other than that, I would stay here again. Thank you!