Guests reviews for Leonardo Royal Hotel Berlin Alexanderplatz

The towels were very old with holes and grey from the time they were used. And we had no proper blanket for a double bed, only a small one, not enough for one person. But we received the second blanket quite fast from the receptionist.

Thank you for free upgrade, very nice room and decoration. We felt like in 5 star hotel. I am working also in hotel, great job!!!

Great stay for a long weekend. Staff were really nice and accommodating, room was very cosy and clean and had everything we needed. Location was convenient as it was super close to the tram station. Would defo stay here again :)

Very good hotel in Berlin. The location is very good. Tram station is very close to the hotel. Rooms are clean and big enough. Bar and food are well too.

We stayed as a couple from England at the Leonardo Royal for 5 days in late October 2024. The aim of our trip was a city break, including sightseeing and activities, combined with downtime and relaxation. The hotel was really easy to find on arrival from the airport, placed directly on the M4 tram line, easily accessible from Alexanderplatz. This line to Hackescher Markt and the proximity to Alexanderplatz on foot made navigating the city very easy. A great location just out of the hubbub to enable a peaceful break but close enough to feel you were still in the thick of things! At the hotel itself, you wanted for nothing! The food and drink selection, particularly the breakfast buffet and evening cocktail menu was extensive and all of great quality and well worth sampling! Lovely little touches like the sweets made available each day in the lobby and the well-stocked vending machine (including beer and wine!) on each floor showed further care and attention for guests. Nothing was ever too much trouble for staff, be it requesting a kettle and iron, or a daily omelette prepared to order - all staff were smiley and friendly throughout! Overall, we had a great experience at Leonardo Royal and would thoroughly recommend to others looking for a similar break to us in the future! Viel Spaß!

excellent hotel and staff - only downside is a little way out from the main centre of activities but is a lovely place to stay

Our stay was quite nice! Staff were very friendly and food was amazing for room service. On top of this we got upgraded from a comfort to deluxe for no extra charge! Room was lovely and comfortable. Would definitely stay again in the future!

See above Need to have a wider variety of gluten free bread etc.

A clean and well positioned hotel for either a business or family stay in Berlin.

Excellent location to discover Berlin with a tram stop a very short walk away. Hotel has a nice interior with helpful staff. Room was lovely and quite. Super comfy beds. Only issue I had were pillows weren't that great.

The stay at the hotel has been a pleasant experience. All the staff have been helpful and responsive at every request. We have enjoyed our stay and will gladly recommend the hotel to everyone.

Clean and nicely decorated hotel (original/vintage interior lights at the reception, large staircase, easy parking :-) Nice and cozy bar, large comfortable bedrooms. Very nice and helpful personnel, Small imperfections but nothing really worth mentionning. Price/Quality/location I would definetly advise.

From checking in and being allocated a lovely room when the check-in team knew we are Leonardo club members to the delicious breakfast with such a variety to returning in the evening to spotlessly clean and fresh room again the Leonardo royal alexanderplatz has been a great hotel for us to stay in when we visit our family in Berlin, we have been coming to the Leonardo royal alexanderplatz for 8 years now which shows how much we enjoy our stay

Amazing from the beggining to the end !

It was a fantastic stay, excellent value for money. I will recommend it to friends.

Very pleasant stay in this hotel. Berlin was extremely warm during our stay, buy the air condition works really well Breakfast menu has a lot to offer, although we would have preferred some fresh fruit. We found parking on of the hotels own parking. It was 60€ for 3 days

We were in Germany for the Challenge Roth triathlon and added a side trip to Berlin. I was looking for a centrally located place to stay. This was the perfect hotel! Convenient to the nearby bus tour. The hotel was clean and modern. The breakfast was plentiful and tasty. Very comfortable and pleasant hotel.

a really nice hotel not too far from the busy shops and a reasonable price

Super good Location, super good staff, super good stay

Everything was great !

Excellent hotel. Clean, modern and welcoming. Staff, from the front reception, bar, cleaning & the baggage guy were all very friendly, helpful and courteous. The bed was one of the most comfortable I’ve had in recent memory and the shower was awesome too. Only one slight, very slight mark against would be that with the traffic lights it’s almost a 20 minute walk from/to Alexanderplatz so it’s not located on Alexanderplatz. However, we did enjoy the vibe building the nearer we got to Alexanderplatz. Overall, it’s a great hotel and would highly recommend it and wouldn’t hesitate staying here again.

The royal hotel is located in the center. Room comfortable. Great breakfast. Friendly staff

From the moment I arrived the staff were very welcoming and friendly. Any advice you ask they are always happy to help. The room was very clean and in order and it's an overall stunning hotel to stay at for a great price. I would highly recommend and I will be returning to this hotel when I visit berlin in a few months.

Really Pleasant staff, friendly atmosphere, brilliant breakfast, clean room, central location, overall lovely stay

The size of the room and the bathroom was adequate, and it was clean. The bed was very comfortable. The decorations in the rooms and throughout the building were stylish and sophisticated. There is a capsule coffee maker in the rooms, which is really great. Upon arrival, we were greeted with a bottle of water and candy. Next to the elevator, fruit was displayed in baskets, which were available to the guests during the day. The staff was always smiling and kind. Breakfast was very delicious, there were plenty of options available. There is an Edeka supermarket 2 minutes from the accommodation. The cozy Volkspark Friedrichshain park is just around the corner from the hotel. The tram stop is also a 2-minute walk away.

Excellent

The stuff was great. The extra bed (sofa) was uncomfortable and the housekeeping replaced it with another one. The room was big and comfortable and the stuff was nice and helpful

Nice hotel. Well located for Alexander Platz. Breakfast and communal areas stylist and clean. Room had a few slight issues with stain on bed cushion, a bit of mould on the shower silicone and some wires hanging down from behind the bathroom mirror. But it was generally very clean and comfortable.

Easy check-in with friendly staff. Room was already available at my early arrival time. Well facilitated Business event. Good quality food and drinks. Great bed, fine shower, stable wifi. I have enjoyed my stay in the hotel a lot. Thank you!

We stayed for 2 nights as a couple exploring Berlin. We found it easy to get to from airport, easy to find, no problems with late checking, and found a superb and clean room with large comfy bed awaiting. We enjoyed the coffee facilities in the room and the shower was excellent. We didn't spend much time in hotel other than to sleep overnight but it was a good find and would return here if we were to return. Really impressed by the modern hotel which felt like a little bit of luxury on a reasonable budget! Thanks a lot