FAQ about Leonardo Royal Hotel Berlin Alexanderplatz

Yes, complimentary Wi-Fi is available throughout the property.

Check-in starts at 15:00 and check-out is by 12:00.

Yes, the front desk is staffed around the clock.

Yes, on-site parking is available at Leonardo Royal Hotel Berlin Alexanderplatz for an additional fee.

Yes, staff can assist guests in multiple languages.

Yes, Leonardo Royal Hotel Berlin Alexanderplatz offers accessible rooms and facilities, including wheelchair-accessible amenities.

Yes, the hotel welcomes families and can provide amenities such as baby cribs upon request.

Yes, there are conference and meeting facilities suitable for business events.

At Leonardo Royal Hotel Berlin Alexanderplatz, available categories include Comfort, Leonettes, Deluxe rooms, plus spacious Junior Suites and Suites.

Yes, all rooms are air-conditioned for guest comfort.

Yes, each room is equipped with coffee and tea-making facilities.

Yes, all rooms include a mini-fridge or minibar for guest use.

No, room service is available but not 24 hours.

Yes, complimentary toiletries such as shampoo and soap are provided in each bathroom.

Yes, extra pillows and hypoallergenic bedding are available upon request.

No, irons and ironing boards can be requested from reception if needed.

Yes, laundry and dry-cleaning services are offered for an additional fee.

Yes, Leonardo Royal Hotel Berlin Alexanderplatz serves a buffet-style breakfast daily in the restaurant.

Breakfast is typically served Monday to Friday from 06:30 to 10:30 and on weekends until 11:00.

Yes, vegetarian and vegan meals can be arranged upon request.

Yes, gluten-free options are offered if requested in advance.

Yes, the bar is open to both hotel guests and non-residents.

Yes, the bar provides late-night drinks and small snack options.

Yes, children are welcome in the bar area when accompanied by an adult.

No, there is no afternoon tea service provided.

Yes, a children’s menu or kid-friendly meal variations may be provided upon request.

Guests must be at least 18 years old to make a room reservation.

Yes, express check-in and check-out are available for convenience.

No, a security deposit is not typically required at arrival.

Pets are allowed for an additional fee, with certain breed and size restrictions.

No, the entire property is non-smoking, including all rooms and common areas.

Yes, flexible rates with free cancellation are available, subject to specific booking conditions.

Yes, early check-in or late check-out may be possible for an extra fee, subject to availability.

Yes, special terms may apply for multiple-room or group reservations.

Yes, baggage storage can be arranged before check-in or after check-out.

Leonardo Royal Hotel Berlin Alexanderplatz is approximately a 15-minute walk or a short tram ride from Alexanderplatz.

Alexanderplatz station (U-Bahn, S-Bahn, and tram) and the nearby Am Friedrichshain tram stop provide easy connections.

No, there is no direct airport shuttle, but the staff can help arrange transportation.

It usually takes about 30–40 minutes by car or 35–45 minutes by public transport.

Yes, the TV Tower and other nearby attractions can be reached on foot in about 15 minutes.

Yes, taxis are readily available, and the staff can assist with arranging car-hire services.

Yes, Alexanderplatz station offers direct access to S-Bahn, U-Bahn, and regional trains.

Yes, Museum Island is a short ride or walk away, making it easily accessible.

Yes, Leonardo Royal Hotel Berlin Alexanderplatz provides a fitness area so guests can stay active.

Yes, there is a sauna where guests can unwind.

No, specialized spa or wellness treatments are not offered on-site.

No, fitness classes are not scheduled.

No, the team does not arrange guided tours but gladly shares detailed local information.

No, there are no organized evening entertainment programs.

No, there are no special children’s activities or services provided.

Yes, Leonardo Royal Hotel Berlin Alexanderplatz features a rooftop space that can be booked for private events.

Yes, upper-floor rooms offer views of the surrounding city and nearby landmarks.