FAQ about Leonardo Royal Hotel Baden-Baden
General Information
Yes, complimentary Wi-Fi is provided in all areas, ensuring easy connectivity for guests.
Check-in is from 15:00, and check-out is until 12:00.
Yes, the front desk is staffed continuously, with personnel available around the clock for assistance.
Yes, Leonardo Royal Hotel Baden-Baden provides private on-site parking for guests; please note that daily fees may apply.
Yes, there are designated accessible rooms and facilities suitable for travelers with reduced mobility needs.
Yes, multilingual staff members are on hand, including those who speak English and German.
Yes, business travelers have access to seminar rooms and conference facilities for hosting events.
Yes, families are welcome, and rooms accommodate children with extra beds or cribs upon request.
Accommodation & Room Services
Yes, all guestrooms at Leonardo Royal Hotel Baden-Baden are furnished with complimentary tea and coffee-making facilities for added convenience.
Yes, every guestroom includes a minibar, allowing guests to keep refreshments conveniently chilled.
Yes, bathrooms feature hairdryers and complimentary toiletries, ensuring essential amenities are readily provided.
Yes, an ironing service is offered, and irons as well as boards are available upon request.
Yes, all rooms are air-conditioned, providing a comfortable environment during warmer seasons.
Yes, extra pillows or hypoallergenic bedding can be requested to suit individual preferences.
Yes, daily housekeeping is provided, ensuring rooms remain clean and refreshed throughout each stay.
Yes, both laundry and dry-cleaning services are accessible for guests seeking professional garment care.
Food & Beverage
Yes, Leonardo Royal Hotel Baden-Baden serves a generous breakfast buffet daily from 06:30 to 10:30.
Yes, vegetarian and vegan meal requests can be accommodated upon advance notice to kitchen staff.
Yes, gluten-free options are available at breakfast, and guests should inform staff beforehand.
Yes, an on-site restaurant operates for lunch and dinner service with varied menu offerings.
Yes, a stylish bar is open on the premises, and non-residents may also visit.
No, Leonardo Royal Hotel Baden-Baden does not offer a dedicated late-night menu; once the restaurant closes around 22:00, only limited options such as vending-machine items or bar snacks are available.
Yes, children can accompany adults in the bar area (with parental supervision). The bar serves non-alcoholic drinks as well, but it is generally an adult-oriented venue.
No, there isn’t a special children’s menu. The restaurant offers its regular menu to all guests, though the kitchen can prepare simple kid-friendly items on request.
No, room service is only available during the morning breakfast period and again during the evening dinner hours, not round-the-clock.
Policies & Terms
Cancellations are free until 18:00 on arrival day; later changes incur 90% charges.
Yes, pets are permitted, and an additional fee applies, subject to the property's policy.
No, smoking is prohibited indoors, though designated areas are provided outside for smokers.
Guests are required to be at least 18 years old in order to check in.
Yes, Leonardo Royal Hotel Baden-Baden can arrange early check-in or late check-out, which may incur an additional fee.
No, the hotel does not require a fixed security deposit at check-in; typically a credit card pre-authorization is used for incidentals.
Yes, baggage storage is offered before check-in or after check-out for added convenience.
Yes, express check-in and fast check-out processes are available upon advanced request.
Yes, special group booking policies apply, and inquiries should be directed to reservations.
Location & Transportation
It stands approximately 1.5 kilometers from the city center, making central attractions easily reachable.
Yes, Leonardo Royal Hotel Baden-Baden operates an airport shuttle service; we recommend reserving your transfer in advance.
Nearby highlights include the Lichtentaler Allee, Kurhaus complex, and the historic Baden-Baden Casino.
Yes, popular spots such as the Kurhaus and city center can be reached on foot.
A taxi or local bus from Baden-Baden Station provides a direct route to the property.
Yes, taxis queue nearby, and the reception can help arrange car-hire services upon request.
The drive to Karlsruhe/Baden-Baden Airport is approximately 20 minutes by car.
Yes, staff can assist with booking local tours or excursions through trusted external providers.
Yes, a bus stop and other public transport links are situated within walking distance nearby.
Activities & Entertainment
Yes, Leonardo Royal Hotel Baden-Baden features an on-site wellness center with spa treatments and relaxation areas for guests.
Yes, an indoor pool is offered, and children may use it under adult supervision.
Yes, a sauna is provided within the wellness area, ensuring additional relaxation opportunities.
No, the hotel’s fitness facilities do not include organized classes or trainers – guests simply have access to the gym equipment for individual workouts.
No, the hotel does not coordinate its own tours, but staff assists with external bookings.
No, the hotel does not offer organized evening entertainment or live music. Guests generally unwind at the bar or spa without scheduled shows or events.
Yes, Leonardo Royal Hotel Baden-Baden’s team can suggest local bike-rental services or outdoor activities, although none are provided directly on-site.
Yes, massage appointments and other spa treatments are provided within the wellness area.
Yes, an outdoor terrace and garden provide a relaxing space for guests to unwind.