Perfect Hotel for a Business Trip"
I was there for a short business trip. I really liked the location, very central, short distance to the train station. It was a very cute and clean room with a big comfortable bed where I slept very well. There is just a one small point missing in the condition of the hotel because of the elevator to reach level 8 which are pretty old and slow - there was no access from the main elevator in the entrance hall without any note in there, but mentioned at the reception that we can also use this one to our rooms.
90
10/01/2024
Magical"
Have been visiting this hotel for many years and I wouldn’t go anywhere else. Friendly staff excellent value for money comfortable and relaxing hotel bar. Well done team Leonardo Royal xx
100
09/19/2024
Helpful staff"
We had to move here from a different accommodation during the middle of the night. There gentlemen at the reception helped with every request we had even though it was past midnight. They made sure we went to sleep with a peaceful mind that everything was settled.
Thank you to all the staff from the front desk for helping us. Each and every one of them was great. This should be our go to hotel in Düsseldorf. Our family that travelled with us was very much pleased too. They hope to return soon!
100
08/19/2024
Very good Hotel"
It was perfectly what we were looking. Just one thing negative: the pillows in the bed are not comfortable ( seems synthetic).
We will comeback next time !
90
08/01/2024
Lovely central location"
nice hotel very centrally located to the main shopping street…easy access to metro and tram stop.
100
07/28/2024
Kieron"
Overall exceptional. Our toilet blocked late in the evening and the hotel didn’t have any engineers there to help. We were offered a spare room which we checked out before moving all our stuff. My wife wiggled the toilet brush in our bathroom and sorted out the problem. I took the keys back to reception and was quizzed about entering the spare bedroom. I might be fussy because I stay at some very nice hotels but I felt uncomfortable with the situation.
80
07/10/2024
الكويت"
All of them employ appreciation and thanks.
100
07/04/2024
Best experience in the heart of the city"
Very beautiful hotel, with high quality service, staff, breakfast, location, everything was just perfect, Thank you for amazing experience
100
07/01/2024
A hotel in a great location for city trips."
A central hotel where we received very good service for a short trip. Room facilities and staff attitude are very good.
100
06/26/2024
Excellent location"
Close to the River , shops , restaurants and bars
80
06/24/2024
Great Hotel"
Fantastic place to stay and the staff are very polite and helpful
90
06/19/2024
A wonderful stay experience"
It was amazing stay at the hotel
Everyone is friendly
The place is very close to most markets
Food quality is great
Thank you for everything
100
06/01/2024
Nice location; awesome staffs"
Location is right outside center area; walking distance to U bank; a supermarket round the corner - room is not really spacious but fine. Washing is the area required attention but overall is fine.
90
05/31/2024
Mail Receptionist"
Everything was fine.
100
05/25/2024
Super"
Klasse
90
05/24/2024
Great location and condition"
Great location, close to almost all attractions in walking distance. I enjoyed the stay and probably be back again.
90
05/12/2024
All reception members were kind and helpful ."
Shoe polishing machine on third floor was out of order.
100
04/16/2024
Perfecta"
Recomendable
100
04/14/2024
Very good central hotel."
April 2024- 2 night stay.
I have visited Dusseldorf many times but for even a first time visitor the location would be excellent to access all the city has to offer. Very simple route from airport to hotel.
The hotel is bright and airy and staff are very helpful. Breakfast is excellent.
Our room (comfort) was just that, comfortable. It was quite small and the furniture made it overcrowded. It was also a little dated overall. It would have been more than sufficient for our short stay, but for the broken AC!
Our room became hot at night and I requested a fan which helped a little.
We were offered another room but told the AC was not working throughout the hotel, so I felt repacking to move would be pointless.
Other than the lack of AC during our stay, I would recommend this hotel.
I would stay there again, but check in advance that the AC is operational before booking!
80
04/12/2024
Supervisor"
I cherish their quick response and cleanliness
100
04/03/2024
HSK ASSISTANCE"
Absolut satisfacrion.
100
04/02/2024
Great Bar staff"
Loved this hotel. The fact I could park on the premises was one thing less to worry about. Fantastic shower - what an awesome head of water... I know one is supposed to use less water when taking a shower but when it is as lovely as this, it's tricky not to spend a little longer there.
Looked after exceptionally well by Marcel at the bar. Not only was he attentive and patient but also showed a genuine interest in our visit, going above and beyond what would be expected. No doubt others would have also mention this excellent member of your team
100
03/25/2024
Very good"
Tks for all the staf we met during our stay, we enjoy it being in Hotel
My recommendations is to add bell Captin to the reciption team
100
03/05/2024
A great birthday weekend getaway"
The hotel is ideal for a weekend getaway with girlfriends. I spent my birthday weekend in Düsseldorf and we went shopping at Königsalle which was really walking distance to the hotel. I also got a surprise birthday drink and the day we arrived there was some cocktail food for the guests at the lobby.
100
03/03/2024
Perfect for my needs"
Overall a very nice stay. As one of the lifts wasn't working, could do more to encourage people to use the stairs. Bathrooms could do with a little tlc.
80
01/30/2024
excellent stay"
As usual could not complain about anything. Hotel very good for business taxi at the door ,restaurants near have stayed here for years.
100
01/28/2024
Very Enjoyable Stay"
We were happy to return yet again to this excellent hotel. The breakfasts were as good as we remembered and the servIce given by the staff outstanding.
90
01/27/2024
Great value for money"
Only the shower was disappointing, as the water piled up quickly
80
01/20/2024
manager"
Thanks for the help and positive support even when you are in or out the hotel
90
01/14/2024
Exceptional stay and amazing staff"
We had an amazing experience . The hotel is clean, rooms are comfortable and it has the most privileged location so we could enjoy the Xmas Market, the shops and the Rheinturm Tower. The greatest feature that impressed us, however, was the exceptional service of the hotel staff. They are not only friendly but highly proactive and efficient, doing their utmost best to make us feel welcome and happy during our stay. My special gratitude goes to the evening manager who brought us a water boiler in the evening of our arrival (26 December 23), and to Ms Lisa Pitsch who we saw working non-stop from the time we arrived till we departed. She's professional, friendly, highly committed and dedicated. She basically does everything to make the business flow. I saw her carrying furniture around, cleaning, helping multiple guests at the same time, and always with a smile. I would hire her without hesitation into my team, so I hope you give her the opportunity to grow and shine to her full potential. We will definitely be coming back! Thank you for the amazing experience!
100
01/05/2024