Guest reviews for Leonardo Hotel Vienna Hauptbahnhof

An easy 5 minutes walk from the station. The hotel is very modern and premium. Rooms are spacious. Lobby is great. They have good luggage storage, so one can peacefully explore the city until flight time after check out. Neighbourhood is clean and all the facilities are available nearby. I would stay there again without any doubt.

This hotel would have had 10 stars from us but we gave it 8 stars. Why?? As you can see we were happy with everything 10 stars throughout. But there is one question that you do not ask. How did we rate the ambient music played in the foyer/bar? Answer, we would give it no stars. We were staying in Vienna, the home of great composers and wonderful music. Why do you play pop music in the hotel? I would recommend the hotel to friends but warn them that the music is of poor taste. The hotel staff do not choose the music. It is the Leonardo management. Please take note. People such as us do not drink in your bar because they do not like the music.

Overall it was wonderful to stay at this hotel. The location was offered a convenient access to and from major attractions. Particularly, I loved their cold water supply for their guests 24H It was a great help for us to get refreshed and hydrated during hot summer days.

We had an excellent stay at Leonardo Hotel Vienna Hauptbahnhof. The room was very comfortable and spacious, which made our time there very relaxing. Breakfast was another highlight. There was a wide variety of options, fresh and well presented, something for every taste. The location is unbeatable, just steps away from the train station, which made it very convenient for our travels. One detail we especially appreciated was the water dispenser, available anytime. I was very pleasantly surprised that it also had sparkling water. it’s such a thoughtful and practical amenity. Overall, everything was excellent for us and we would gladly stay here again.

Fantastic location 5mins from train station. 5mins and 2 stops to Vienna Opera House. Lovely clean modern hotel. Breakfast excellent, plenty to choose from. Although we arrived a couple of hours early our room was ready for us. Would definitely stay again if in Vienna.

if i come back to vienna again i will stay with Leonardo hotel.

A nice hotel. With a good breakfast. Excellent for the train station , but not far from the city.

Very good overall. We would stay again. The only issues were , we reported that the shower was not working very well. It had a massive split in the pipe to the shower head connection. No one came to fix it. The bar was closed when we would have liked an after dinner drinks. So except for those things everything else was great.

The shower doesnt have door. Other than this everything nice, breakfast excellent.

Very nice hotel, decent sized room, comfortable big bed. However the shower area is not enclosed. Fantastic location only 3 stations away fromt he city centre

The room was clean and very nice. The staff were friendly and helpful, and spoke English, which was a big plus for me. I got lucky in that my room was ready early, so I was able to check in right when I arrived, which felt fantastic.

Hotel room was quite clean and comfortable, with very good air conditioning. Lots to eat and drink for breakfast. Towels and bed sheets were changed each day by the room service staff. There is a hairdryer, safe and fridge that are provided in the hotel room and tv (although most channels are in the local language which is understandable) as we are from the Uk we had to do with BBC news. The main train station is quite close by to the hotel so excellent transport links. The only disappointing things about the hotel room were: 1) no hand soap for washing hands in the sink area, they only provide 2 in 1 bottles of shampoo and shower gel. Therefore you have to use those. 2) the sink area and shower are together but the toilet is separate. So after using the toilet, you open the door and go immediately next door to where the shower and sink are to wash your hands.

Lovely clean hotel and great location. Reasonable size rooms. The separate toilet is a nice touch. The staff were polite, friendly and very helpful. The windows could be bigger, it would bring more light to the rooms as well as be able to enjoy the lovely view. Overall, I enjoyed my stay there. I would most definitely recommend.

The hotel was beautiful. All the staff was excellent and on the night before leaving I asked if they had a breakfast cause we were leaving really early and they bagged a breakfast for us which was absolutely unbelievable would rate this a five star no problem man it was excellent.

The location was perfect, very safe and good facilities around ( train and subway station, supermarket, restaurants…) and we had a very comfortable stay for a just and honest price. Amazing breakfast with tasty and multiple options

Centrally located just opposite the main station, offers good connectivity to Airport as well

.

I and my family stayed for 8 nights in the hotel. Hotel is located just 200 meters from Vienna HBF. Check in was smooth. Room was quite spacious. Breakfast was also very good though same items and no difference between one day to another. Kept empty bottles and water in lobby for guests. So also apples. All in all, it was a great experience and hope to stay again

A modern, clean hotel with excellent facilities, conveniently located close to Vienna’s main railway station. I would recommend it, especially for travelers.

good room condition and good location

We liked the hotel.

Great hotel, fantastic staff, and good location. Odd shower room layout.

The hotel is excellent but it would be nice to have toiletries and slippers in the rooms.

The hotel was comfortable and affordable. The location near the central station subway hub was quite convenient.

We liked this hotel very much. Right next to the train station and very close to the tram to go into downtown. Clean, modern and very helpful staff.

Location is excellent! 3 mins walk to take tram, 5 mins walk to the train station. Both are accessible to the city. There's a drinking water dispenser at the lobby, all guests can get still and sparkling water with containers provided by the hotel, this is very good as mineral water is quite expensive. Our room's air-conditioner was not working, reception staff came and check, sent someone to fix on the next day. We are happy with everything, just the water pressure is quite low. We will recommend this hotel to anyone who visit Wien.

Everything is perfect

I liked: 1. Hotel staff friendliness and ability to quickly help resolve customer issues. The woman who checked me in at the front desk provided exceptional customer service. She identified that I made an error in my online reservation and she patiently worked to find a good solution for me. I was delighted with her professionalism in resolving my error. 2. Cleanliness and comfort of the room 3. Broad breakfast selection - both cold and hot, healthy proteins and less healthy carbohydrates Minor Improvement Opportunity: The mini refrigerator did not cool. When I first arrived the refrigerator interior was very warm and had an unpleasant odor - possibly from lack of interior air circulation. I set the red arrow to 9, but there was no change. Then I set the blue arrow to 1 and still no change. I also never heard any operational sound, however, the interior light worked so it confirmed there was electrical power. I did not report this to the front desk.

Room was clean, check in I done online, we can go to our room earlier, reception has weight which was very practical for us

very happy with our stay. Good location, safe and convienient