Guests reviews for NYX Hotel Prague

Beautiful hotel with nice staff

The hotel was very nice, the staff were amazing, Lewis checked us in, he was very corteous and we felt immediatly welcome. Thanks to all of you!

From our arrival, to when we needed help, we have encountered the most attentive service. From lovely receptionist at check in, to the night shift receptionist who helped us extend our stay (during unfortunate circumstances), all were keen to help. Amazing location and beautifully decorated rooms and public spaces, the hotel is very inviting and comfortable. Would recommend it without a heartbeat. Thank you very much for the help.

Dear Mr. Kubica and Team, Thank you soo much for this fantastic experience in Nyx Hotel and for all your help. Your team is fantastic and I really appreciate the support and good communication. I will definitely recommend the hotel and this super top location . All my consideration to the whole team, My best regards ,

As a colleague of a fellow Leonardo Hotel, I was delighted to have had such an experience. Truly felt like a VIP during my stay. Hats off to hotel's staff!

Traditionally I am experiencing a high standard of service by the reception team, which is always giving their best. Quick and friendly check-in and check-out. Also resolving issues if some happen, e.g. with not working room key. Thanks, will come and stay in NYX again!

Ilia was very nice and patient

Everything was very good except for one thing you should pay attention to. One evening there was a party on the lobby level until the wee hours of the night. We stayed on the first floor and it was really terrible. The music was like inside the room. It was impossible to sleep until the party was over.

The service was fantastic and exceeded my expectations. I especially want to mention the lovely Miss Lucia; she truly deserves a million marks f. her kindness, cooperation, and the way she provided me with every comfort. She was more than just a hostess; she made me feel like the lady of the house, welcoming me like a guest in her own home. I will definitely return to this place a thousand times.

Great location,

The hotel is an easy walk to and from the train station, as well as to many of the tourist sites one would want to reach on foot. The staff were exceptional - helpful and friendly. The breakfast in the morning was stellar and had everything a picky eater (or not) could want. The room was comfortable and apportioned well for a small European hotel room. The thank-you treat upon checking out was a nice touch. The mini-fridge in the room is a nice touch, but doesn't keep things cold - just lukewarm. Which is fine because it is in Europe, and lukewarm is the thing. The hotel is expensive. I realize you're paying for convenience, and I did go during Christmas Markets, so of course, rates are going to be high. I am not sure it was worth the cost of the room, tho, solely for the location. The room was fine, but the cost did not match "fine."

Excellent hotel. Situated ideal to go into town. Staff are very friendly and helpful. Our room was ready even though we arrived early Would highly recommended this hotel

the hotel is very clean. near the all places and the all staf was very kind

the breakfast was amazing and the room was great, would come again

Very good

Another fantastic stay , upgraded to a suite which was very special 👍

Our stay at NYX Hotel Prague was really pleasant, the hotel is amazingly located and the staff are so kind that you feel very welcomed. The breakfast was delicious, keep it up like that because it was our #1 reason to get up early hahaha.

The bed was inconvenient - the mattress, the pillow and the fact that instead of a double bed we received two mattress put next to each other.

He welcomed us and treated us like a family, he got good energy I'm from room 504 - eliran Y.

the staff, the meals, the cleaning ,bathroom accessories -all OK and MORE- but the bed spoiled the mood

The hotel is beautiful, clean, and designed to a very high standard. The service was friendly, the staff was professional, and the overall experience was truly enjoyable. The room was a bit smaller than expected, but still comfortable and pleasant. If I can offer one small suggestion, it would be to add a more personal touch at check-in: recommendations for places to visit in the city, events, restaurants, or even a suggested route for exploring. Small perks like discounts at partner places or events for hotel guests could take the experience from great to perfect. I would definitely recommend the hotel and would be happy to come back.

Great location. Nice rooms & helpful staff highly recommend

Excellent location 2 min. walk from the main shops street of the old town and 5 min. walk from the Palladium mall. It's also quite near the subway train stations. Despite location the hotel was quite peaceful. Hotel looks very impressive from the inside (see photos). Room was very functional and missing nothing, including a mini bar and a safe box. Room and hotel were very clean. The staff were very friendly and helpful.

Klara helped us book a room in the middle of the night after we had some issues at our other accommodations. She was fantastic and saved our trip. She was one of the most memorable parts of our Prague trip because she was so personable and amazing!

Really enjoyed the location, close to all our meetings and the bar was a very relaxing area. Rooms were functional and very comfortable !

Great hotel, good location, friendly team

Hotel was amazing and the location and staff especially Lewis was the best. He definitely made my little city break amazing.

We had a good start at NYX Prague. The staff were friendly, helpful and the facilities were good. The decor is something very different to other hotels but definitely memorable. The only slight issue was the size of our room and value for money compared to some others around there.

Great Location, Big Room with large bed. Staff was nice and helpful.

Very kind and helpful

From the check-in to the check-out, me and my partner enjoyed the whole stay, I'm ashamed that I don't remember the names, but those were giving good attention to everything. The breakfast had A. huge variety and plenty things to try.

Staff were very friendly, hotel in a central location with everything you need close by, attractions were all within walking distance!

The hotel's location is excellent, right on the main shopping streets and just a short walk to the Old Town. The room was quiet and peaceful. The standard was excellent, with an incredibly large and comfortable bed. The breakfast was excellent and varied; nothing was missing, and there was no wait. But the staff deserves the highest praise – they were fantastic! Especially the very friendly Petra, who had the answer to every question and was always willing to help us.

If you plan to conduct business in central Prague, this hotel is nearly perfect. It is not far from shopping centers, metro line, tram stop. It is clean and quiet. Beds are comfy. Even late checkout wasn't any problem. I was very satisfied and definitely will stay at this hotel again.

Designer hotel in the middle of town, walking distance to train station. Needs a gym

Nice hotel centrally located and close to all amenities. One side faces a busy street but our bedroom was very quiet. Just a short walk from Mustek metro stop, getting from the airport was easy and cheap. Breakfast bar was excellent. Good choice of food and drink available. Staff were friendly and helpful.