Guest reviews for Leonardo Hotel & Residenz München

Positive: Very good location near the metro station, very quiet and safe neighborhood, clean Hotel with a discrete sense for security, excellent room with kitchenette, surrounded by trees, Hotel staff always ready to assist (special thanks to Ms Alice for exemplary professionalism and friendliness). Suggestions for improvement from our experience: 1. Review the shower water mixing battery design. Although it is aesthetically attractive, it may cause some problems in controlling the temperature of the inflowing water due to: The small diameter, the lack of grip, the stiffness of the knob for the control of the water flaw (with hands in soap), the almost illegible temperature calibration markings, and the unavoidable delayed response of the system to an empirical temperature control attempt. A short term solution maybe the insertion of one or two inox screws into the controlling knobs plus some short but well written instructions. 2. The round glass table by the bed proved beautiful, albeit fragile once my wife fell on the edge of it. Luckily, the broken glass did not seriously hurt her.

We were tired after a long journey. We were greeted very friendly and immediately offered a room. The room was clean, a great view, there is a balcony. Also very important, the room has drinking water, a kettle, a coffee machine, as well as coffee, tea. The beds are very comfortable, so you feel rested after a long walk.

Fab hotel with excellent breakfast and super helpful staff. Consider installing a grab bar in the shower cubicle for safety reasons.

Very good and clean hotel, located near the U station three stops from the center. The breakfast was very satisfactory. The only problem was with the sofa-bed that needs to be thrown out, also the family room in the fifth floor is too tiny for four people.

I got so many good advices and information from front desk receptionists, all are friendly and helpful. The hotel is clean and not complex. I quite enjoy everything, also there is a microwave in the room and coffee maker. Moreover, it would be the best if there are some plates and cutlery available in the room.

I visit this hotel regularly. Excellent all around, and tremendous value. Would be even better if they offered bicycle rental. No rental facilities in the neighbourhood, and it would be a definite eco-plus for all parties.

We had an exceptional stay at this hotel in Munich, from check in to check out we received excellent service, adding to an already lovely holiday. Could not recommend this hotel enough, we especially loved the location of the hotel with excellent restaurants in each direction and a perfect indie coffee shop within a 2 minute walk.

Thanks for the great service on our recent visit. Unfortunately we had to leave a day early due to our flight being cancelled.. the reception team were extremely understanding.

The hotel was nice, the breakfast was good, but the biggest problem for us was that there were 2 separate beds made into one, which was really uncomfortable.

Very close to the metro station. Felt like home. All of the stuff was very nice and kind. Rooms are comfortable and clean. The heat of the room is nice and warm in winter. Balconies are a plus. Hotel is beyond my expectations.

This hotel certainly met our expectations. The room was clean, comfortable and well equipped, reception staff were helpful and friendly and we received a warm welcome at breakfast in the mornings. Location was ideal and the hotel provided an excellent base for exploring Munich. Would recommend.

The hotel is well situated near of City centre. Room was smaller as we expected, however well equipped and clean. We liked our stay.

Hotel ıs close to city center. And so clean that my wife firstly confirm. Brekfast was good. But I only recommend expand to Turkish cousin. Employees are perfect and helpfull. İn particulurly in Reception öne man who can speak Turkish and one blond man and woman employees are more helpfull.in breakfast when sometimes orange wateer end up it should be immediatly full orange water.

Hotel was good breakfast good staff good clean all over my room was clean but not the one I book

As a single traveler I found my hotel room (double bed, deluxe) a generous size, comfortable, clean containing everything that I needed. I didn't have cutlery or plated and bowl in the kitchenette but was given it on request from the dining room. The front reception staff were very helpful when ask directions to certain places etc. Stefan in particular was very personable, empathetic and had a great sense of humor. The location of the hotel was good as it was extremely close to the underground making it easy to get to the centre of Munich as well as the airport. It was also close to several mini supermarkets as well as decent eateries. On the whole I was very happy with my choice of stays.

Some improvement on wifi connectivity could happen. Overall a good experience.

Was there a week. Friendly staff. Clean hotel. Good location

The place is nice, not luxurious but ok and close to downtown

For those who want a flat but with the advantages of a hotel, this is the ideal place. And with Munich's excellent transport network, it's close to everything. There's a supermarket next door, which is also excellent.

Overall I like this hotel very much and would plan my stay there while travelling to Munich. Very satisfied with breakfast, room service and Hotel Cleaning. Also thank you very much for complementary water. It is very useful. I will provide excellent review in booking.com advising this Hotel to others.

Would recommend for anyone, lovely time staying there and staff were always ready to help.

Too much noise from the hallway can be heard in the rooms.

Very clean, comfortable and well-organized place. Water and coffee in the room unexpected and well-appreciated treatment. Excellent breakfast. Definitely a place to recommend and visit again.

AN excellent oprion in a great location.

It was a nice stay and the rooms were a bit larger than the European norm. The TV was tiny but never used anyway. The shower was a bit too small but adequate. Nice area without tourists.

Top as always

Very clean hotel with friendly staff. Excellent location close to subway. Would definitely stay here again.

The hotel is very nice and clean and close to an U Bahn station. The only downside was that I had requested a room with a bath tub and this was not facilitated.

I would probably still go again there. Very close to U-bahn, ecellent breakfast and very clean room. just 2 major complains. 1. if a towel change is not requested, cleaners should avoid putting them in different locations as we could not tell which towel belonged to the three of us. my wife got crazy for this. 2. the room was so tiny that they could not even fit a night table for the second and third person in the room. one night table only. the third bad was diagonally oriented because space was so cramped you could not be standing in three people in the room. If a triple room is booked, you cannot serve that one.

We enjoyed staying at the hotel