Guest reviews for Leonardo Royal Hotel Mallorca

We were very impressed from arrival. Can’t think of anything that we can complain about. Room was great for the 3 of us. Lifts are a bit small but that’s the most I can say! We will definitely come back.

Been a regular at this hotel for approx 27 years the staff are so polite and helpful abd good to see the staff who have been there many of the years we have been going

Been coming to this Hotel for many year’s its position,food quality and the main reason is the amazing staff.Big shout out to to Gala, Carolina, Carol,Christian,Ernest and Aranges in reception, In the restaurant Leandro runs a great team especially Santiago,Jain Ma,.In the Bar, Toni,Cepree ,Francisco, Youlandar,Paco,Felix all brilliant Thanks to everyone there who makes it special for us,

We have stayed here for several years now and it’s great to be recognised by the staff and warmly welcomed. We are glad that the drinks all inclusive is back old style, not just with meals. The only disappointments were that Gordon’s gin is no longer stocked but the local gin was pleasantly acceptable and we felt the choice of food at evening meal could have been better. We really enjoyed our stay and hopefully we’ll see you again soon.

Super friendly staff, felt very welcomed. It was a great choice for our holidays. Would love to had vegan options to not need to go to Aldi to buy vegan protein. Took men3 days to bee able to talk to the Chef, staff tooke note but had no options

The hotel reception staff were so helpful on arrival . The location is fantastic . Myself and friends highly rated the hotel and all the staff . My only point would be the cocktails . The machine ones were not nice .

This was a lovely surprise. The holtel staff were so helpful and friendly. The food was amazing! Would stay here again.

We were visiting as a couple and we had upgraded to the deluxe (bigger balcony and sea view) which was 100% worth it the view is incredible. Staff were very friendly, especially Santiago in the main restaurant. The location is great, rooms are spacious and clean, huge selection of food and drink. Only downside was the main bar doesn’t start serving drinks until 4pm, although you’ve got the poolside bar all day it would have been nice to sit at the main bar for a drink in the day. Another positive, we checked out in the morning but our flight wasn’t until evening but they let us keep our bands and we were able to use all the facilities and restaurant.

We had an absolutely wonderful full board holiday! From the moment we arrived, every member of staff was amazing – so polite, friendly, and genuinely helpful. A special mention must go to the reception, housekeeping and restaurant teams, who went above and beyond to make our stay memorable. In particular, Santiago truly stood out – always greeting us with a warm smile, offering helpful information, and making sure we had everything we needed to enjoy our time. His attention to detail and kindness made a real difference, and we felt so well looked after throughout our stay. 10 out of 10 point for Santiago from our group. Thank you to everyone for making our holiday so special. We can’t wait to come back

Reception Staff was amazing to move our room. Yolanda omg she works so hard and is so lovely with the guests. Santiago made us 3 ladies in our late 60’s feel so welcome and checked every meal time we were ok. Jose was always so pleasant and often carried our drinks for us. All the staff were very pleasant they are all a credit to the company.

The animation team were great with my teenage boys doing shooting and darts, all of the staff were just fabulous, food super, location stunning.

Overall excellent stay !! Pool side view was amazing. Manuel bar staff employee over in suite hotel is a great guy !

Great hotel and location, me and my kids loved it. Thank you!

Lovely hotel in a great location overlooking Palma Nova beaches. Clean rooms and all public areas and facilities are very well looked after. Pool and snack bar area are immaculate. Staff all very helpful but Alberto was excellent with the kids doing archery and rifle shooting and always had a smile on his face.

As usual the Leonardo did not fail to meet our expectations, from check in staff , to cleaners , restaurant staff , bar staff all very polite and welcoming Have been going to this hotel for over 20 years now and it’s like our home in the sun just love it Location is just amazing with sea views and easy access to everything See you all very soon

We had a family vacation and hotel suited our interests. The view the hotel has is amazing, it's almost on the beach, the pools are great. Staff is amazing, food variety is great, we have enjoyed Bingo night and Quiz night. The rooms already needs some renovation, especially furniture. But overall the hotel is great, has amazing view to the beach and mountains. Would recommend to stay at this hotel.

Great location on the end of Palmanova. Take the lift down for access to the beach, restaurants and bars with no need to walk the hill. Family Suite rooms have 2 bedrooms, roomy balcony and great sea views. We travelled with a 3 and 6 year old and they had a great time.

The only thing I would say is I asked for a late check out too late, and had a few hours wait for going the airport check out was 10:30 but great stay I am re booking for next year but this time family and friends will also be joining us

Lovely Hotel, great location, lovely friendly staff. Amazing views and lovely pool area. Will recommend to family and friends.

Nice family break over Easter. Great views from the room of the Palmanova coastline. Plenty of options nearby to eat and drink. Kids club and animations team made the stay for our children, with t shirt painting and kayaking particular plus points. Despite it's location near to the party side of the island, and some same sex groups staying at the hotel, we didn't really hear any noise of an evening with quiet and dark rooms for resting.

Thank you for a wonderful holiday. Everything was absolutely perfect. A large selection of delicious food. The staff was nice and smiling (especially Santiago and the young lady at the entrance to the restaurant). We would be happy to return to your hotel.

Friendly, helpful and efficient.

I had a great stay at this hotel and would definitely recommend it! The food was delicious, and everything was clean and well-maintained. The staff was friendly and attentive, making the overall experience very pleasant. My only minor concerns were the glass bathroom door, which didn’t have a lock, and the noise at night. Around the time people were returning from town, the noise levels were quite high, making it difficult to sleep. Everything else was great. I would happily return!

Friendly and ever so helpful

Excellent, everything was great, no complaints

Our hotel room was great, 1 minute walk from reception, plus a lift outside our door that took us down to the pools and beach. 👍👍

Hotel staffs were very helpful and nice. Greet you will a lovely smile and of course "Holla!" they were very helpful. we booked some sight seeing and cabs at the reception, my 2yr old had fun and couldn't wait to go to the restaurant, she looked forward to seeing all the staff. Very professional and hardworking. Now about the hotel - It was nice but could be better. The check in process was super easy and we got to check in way earlier and we deeply appreciated that... sadly we got the room 433* wont say much, but you don't want that room.. one thing i would say is if you don't ask you don't receive... we asked for a different room and they switch us, from then we did begin to enjoy our stay. The rooms are nice but I've slept in comfier beds... but no complaint. The view is beautiful and the sound of the beach at night, very soothing. I must applaud the chef - would have tipped really big if i could afford it... All meals i had were delicious and fresh. nice variety. i cant fault the meals at all. they have themed dinners for Tuesday, Friday and Saturday and they were nice. My whole family loved it. Nice choice of wine and beverages as well. All inclusive was worth it for me. we ate every time we wanted, my kids were never hungry. i loved the nachos at the bar. you can get nice variety of food at the bar, including pizza, burger, chips and many more... the drinks were great too.3 drinks max though, but to me that was sufficient. you also get a midnight snack at the restaurant... try not to get fat..lol. Hotel had entertainment but i missed most of it as no internet down there...lol. i couldn't stay as I wanted the wifi.my daughter enjoyed the finger painting, drawing and night discos... it was overall a pleasant stay, they just need better cleaning staff and wifi and it would be just perfect.

End of season entertainment very poor , kids disco and poor quiz but price wasn’t reduced due to end of season. Bar staff rude and chef in pool bar would ignore you if you was English

Cant complain about a think. Price excellent, room excelled expectations with a great balcony and view, staff cant fault and went out of their way to make your stay even better. Wouldn't hesitate to book again 10/10

A lovely hotel...nothing really to complain about. Would definitely recommend it and would return. The only problem was that a lot of plates clattering as the staff were cleaning up tables and loading the used plates etc. on to trolleys in a few areas near where people were sitting, As a result, the restaurant sounded like a canteen. I think that this should be done outside a door leading from the restaurant.