Hotel staffs were very helpful and nice. Greet you will a lovely smile and of course "Holla!" they were very helpful. we booked some sight seeing and cabs at the reception, my 2yr old had fun and couldn't wait to go to the restaurant, she looked forward to seeing all the staff. Very professional and hardworking. Now about the hotel - It was nice but could be better. The check in process was super easy and we got to check in way earlier and we deeply appreciated that... sadly we got the room 433* wont say much, but you don't want that room.. one thing i would say is if you don't ask you don't receive... we asked for a different room and they switch us, from then we did begin to enjoy our stay. The rooms are nice but I've slept in comfier beds... but no complaint. The view is beautiful and the sound of the beach at night, very soothing. I must applaud the chef - would have tipped really big if i could afford it... All meals i had were delicious and fresh. nice variety. i cant fault the meals at all. they have themed dinners for Tuesday, Friday and Saturday and they were nice. My whole family loved it. Nice choice of wine and beverages as well. All inclusive was worth it for me. we ate every time we wanted, my kids were never hungry. i loved the nachos at the bar. you can get nice variety of food at the bar, including pizza, burger, chips and many more... the drinks were great too.3 drinks max though, but to me that was sufficient. you also get a midnight snack at the restaurant... try not to get fat..lol. Hotel had entertainment but i missed most of it as no internet down there...lol. i couldn't stay as I wanted the wifi.my daughter enjoyed the finger painting, drawing and night discos... it was overall a pleasant stay, they just need better cleaning staff and wifi and it would be just perfect.

End of season entertainment very poor , kids disco and poor quiz but price wasn’t reduced due to end of season. Bar staff rude and chef in pool bar would ignore you if you was English

Cant complain about a think. Price excellent, room excelled expectations with a great balcony and view, staff cant fault and went out of their way to make your stay even better. Wouldn't hesitate to book again 10/10

A lovely hotel...nothing really to complain about. Would definitely recommend it and would return. The only problem was that a lot of plates clattering as the staff were cleaning up tables and loading the used plates etc. on to trolleys in a few areas near where people were sitting, As a result, the restaurant sounded like a canteen. I think that this should be done outside a door leading from the restaurant.

Everything was excellent

I really enjoyed this hotel food was spot on, restaurant staff and reception could not ask for better, couple of damages that could be fixed, pools were really cold (was in October though). I liked how you could get into the sea from stairs that were beside the pool and pool beds, the view was sensational, best I have seen yet, would be better if the 3 hotels beside each other were clear which ones we could go in, but overall this hotel was really good and I would return.

Brilliant hotel staff made for a wonderful short holiday

We have stayed here before when it was the Hawaii hotel. The location is superb and our deluxe room with sea view was fantastic. Spacious and clean accommodation. The breakfast had plenty of choice but the hot food was never hot, always cold and the eggs were always overcooked. Breakfast staff that greeted you were friendly but the staff clearing away were miserable. Great hotel for a wide choice of continental breakfast and location cannot be beaten!

Everything is 5 star at Leonardo Royal Hotel in Palmanova. Staff, Roms, food, drinks, fitness and the most beautiful view over Palmanova Bay. Direct Ocean access from the pool area. Really Nice and GREAT vacation. Thank you Team Leonardo xxx We will be back!

We had a lovely 3 nights here, our room had gorgeous views out to sea, the staff were all friendly, the food was nice with food choice at snack bar at lunch time and the bar area on the terrace was a lovely spot in the sun! My only complaint would be just having 2 cocktails included on the full all inclusive. Although it’s only a small amount to buy other cocktails I think there should have been a few more included as well as sangria which is so cheap to buy in supermarkets!

Had a great 1 week stay. Santi the restaurant manager was amazing every day and he always welcomed us and took us to our table. Also went out of his way to ask how our food was and say goodbye even when busy. Thankyou Santi! Also Monica and Paco/Pablo in the pool bar very friendly. Cleaners nice too and room cleaned daily. Would come back

Spotless hotel, great pools, great location. All you need on a holiday!

Great location. Lovely balcony views getting late evening sun. Pool was excellent. Wide food choice. Should aleays be somrthing that you like

Fantastic hotel. Cleanliness spot on, food choices suberb. Every member of staff friendly. Only thing i would say is that the bar is in need of an update. Beautiful stunning views we will definitely be back.

A great hotel, absolutely clean with variety of food and lovely pool and entertainments

We were a group of 18 women enjoying a trip for a friends milestone birthday. The hotel served as the perfect base for a long weekend. The hot food available in the restaurant buffet was not great but other than that, the rest of our stay was really good.

The whole experience was fantastic. We upgraded our package to all-inclusive plus, and it was great value for money. Lots of activities and fun times had by us all. Stunning views and location. Thank you, we will be back

Brilliant hotel been here over 50 times,love it there

We have just returned form a very relaxing enjoyable stay here. This hotel is beautiful. The views are incredible. We love the easy access to the sea from the pool area and also the short walk to the beach. This hotel was comfortable and clean and the staff are fantastic. We had a late flight home and the hotel still allowed us to use all the facilities including our all inclusive passes too. We will 100% be back...

Amazing hotel with a beautiful view, friendly and kind staff, the best food ever

Fabulous hotel staff were amazing very clean and covienient to all amenities..excellent ...👏❤

Lovely hotel. Beautiful views and sunrise. Rooms cleaned every day to amazing standards. First or variable. All staff lovely. Would recommend

Good place if you really want to disconnect. Pool is fantastic and the beach is really close, so you can have both without having to move too much. Food is great for a buffet and staff is amazing! Cleaning staff can be increased, it took lots of time and cleaning was superficial.

TANKS!!! GRACIAS!!

We loved the location of this hotel, with direct access to the sea & beach. Food had great variety. The hotel needs some attention in parts, as it looks worn in places. I loved that music was played around the pool. Lots going on by day and a great atmosphere. Frustratingly, people were reserving sun beds as soon as they were available. Overall, we enjoyed our stay.

It was a lovely experience overall . Staff from Reception , very friendly. Aso the staff from Restaurant. With regrets , we were not satisfied about cleanliness of our rooms... but the other stuff was brilliant.

A place just for us and just what we want for our holiday. Maybe a place we come back too.

The rooms with sea view offer an amazing view over the bay and is highly recommended. Beautiful pool area and nice beach is also very close. A bit stressful experience in high season to get a sunbed by the pool, and the kids pool is very small if your child can't swim properly yet.

The only small little criticism we had was the lifts they are very slow and sometimes were stuck on a floor and also the sun loungers seemed to be taken very early every morning and even though there was more stacked up to the side we were told we could not use them as there wasn't enough room so this year we actually didn't get to lay by the pool any of the days we were there,,,

The Hotel and catering staff were good. We did not have any complaints during our stay. The selection of food in the hotel at meal times was very good also. (keep up the good work Santiago along with the rest of the catering team). The star quality must be given to to the entertainers that do there best to keep the entertainment moving throughout the day and some evenings, as well as keeping the children excited. They also provided kids activities each day with set times for each, that was always on time. In the evenings there was entertainment put on each day for kids and for adults. Different shows by entertainers or singers that are brought into the hotel. The area is very good, with lots of things to do. The beaches are extremely clean with clear waters and golden sand. Very popular beaches next to the hotel that are not noisy and only 2-3min walk. If I had to pick some down sides, some areas were lacking four star quality that could be rectified with a refreshment of paint and maintenance. Second there was no system for getting a pool side seat, with people coming at the opening time of 10am and finding that all seats had been taken with peoples towels left of them (same a most hotels). However, the pool location by the sea is fantastic and has the sun all day long with a good view.