Guest reviews for Leonardo Royal Hotel Mallorca Palmanova Bay

Overall a very enjoyable time let down only by wi fi access and faulty fixtures and fittings cleaners were brilliant, entertainment girl was outstanding but after our first visit 3 years ago standards have slipped ever so slightly yet prices have increased.

This hotel truly provides five-star service. The front desk team was outstanding — they answered all our questions and assisted us with every request promptly and professionally. Their support during our stay was unmatched. The hotel itself is spotless, spacious, and offers a wide range of amenities. We stayed in a sea-view apartment and were extremely satisfied with both the comfort and the view. We highly recommend including breakfast — the selection of food was excellent and catered to all tastes. An exceptional stay overall. Highly recommended!

We couldn’t be happier with our stay at Leonardo. It was a beautiful location, near to everything we wanted to do and see. The breakfast was delicious and there are so many options for anyone and everyone. The snack bar was fabulous as well. This hotel is walking distance away from so many shops, restaurants, beaches and more! I cannot recommend staying here more! We are so happy with our decision to stay at Leonardo and will be back! Thank Leonardo for making my birthday trip special 🙂

This was a great hotel. Travelling as 2 couples. Arrived around midday. Onw room was available but the other wasn't. This was actually a nice surprise as we were expecting to check in till 3pm so at least our friends had somewhere to store their cases and change. Hotel was really lovely and our view from level 7 over the bay was phenomenal. Only problem we had with the room was everything seemed quite wonky. All the cupboards wouldn't open fully as they seemed not to be straight. But that was minor as we managed to use them. Staff in general were friendly although one or 2 seemed quite abrupt however that may have been more of a language barrier. Only other issue was that myself and my husband and also the other couple we were travelling with ended up having neighbours who were clearly there to party in Magaluf and were so noisy at the beginning and end of the evenings. Singing and shouting. This isn't the hotels fault, however they ought to keep more of an ear out for these people as most patrons were probably there for a peaceful holiday as it's a more upmarket hotel, not a party scene. All in all though the hotel and staff were amazing and we had a fabulous time. We would definitely stay again. Thank You Leonardo Royal

Hotel was lovely. Friendly, all newly refurbished. They were always cleaning. Good location - the beach is a short walk and there is a little shop next door. Half board option was quite good as you get breakfast and dinner with drinks so we just brought snacks in between when out and about. Kids loved the swimming pool and they had some free activities which they enjoyed eg. Rifle shooting, kayaking. Would recommend.

Amazing Hotel

Great hotel, food and facilities

Me and my 6 yr old came here last week. Arrived early and room wasnt ready so had a look around. Lovely hotel, clean, luggage store. When we did check into our room I'd say we had one of the best balcony views in the hotel. Large (twin beds, made into doulbe) small kitchen, bathroom with good shower. And THE BEST VIEW. The pool was too cold for me but enjoyed sitting on the loungers watching the boats on the bay. Kids loved the pool. Good snacks and drinks selection from pool bar. Good breakfast choices at buffet.

Fabulous complex. Lovely staff from cleaning to management. Comfortable and relaxed atmosphere. Breathtaking views.

Really welcoming staff, from front of house, to housekeeping, really helpful and friendly… nothing was too much hassle…the breakfast selection is excellent, and the catering staff are professional and efficient.. the rooms were spotless, the bedding was lovely quality, the beds comfortable and smelled just washed … the facilities are amazing, with stunning terraces, with amazing views over the bay and its crystal clear waters, the selection of bars and places to eat a full meal, or grab snacks… the activities for the kids, from little ones to older teens all included in your stay is second to none.. I would definitely recommend this hotel to anyone… and will be returning in the coming months

We loved our stay. The staff were friendly and helpful. The location was great for families like us with little kids. The food selection was relatively small especially for vegetarians, however, the selection was tasty and fresh. There was plenty to do for us both at and around the hotel. The hotel was bright and fresh looking. The reception staff were very helpful and welcoming. We would highly recommend this hotel and would love to go back ourselves in the future.

Perfect holiday experience. The hotel is clean a. tidy with very friendly staff. There were plenty of sun beds on the terrace a. the pool areas were kept very clean. Our room was clean, functional with modern decor a. the beds a. seating area were really comfortable. You have to pay 5€ for the safe, but this is returned on check out. There is a TV a. we were self catering so had a fridge a. wash up facilities. The bathroom was also very modern with deluge shower a. again very clean as the apartment was cleaned daily. We paid for a breakfast package a. there is plenty of hot a. cold food to choose from fresh fruits, to chef made omelettes with juices a. tea / coffee too. The hotel is on a bit of a hill, but is within easy walking distance of both Palma Nova a. Magaluf, so plenty of daytime activity a. nighttime entertainment. Had a great time!!

Very nice hotel and location was good too. Not too far to walk into Palma Nova and Magaluf was a couple of minutes walk around the corner. We had a lovely view from outside the room and when at the pool view was even better. Rooms were modern and clean as was the rest of the hotel. I would definitely recommend this hotel and definitely worth a stay here. Staff friendly and accommodating too. Overall a great place to stay.

Lovely location and view. Hotel staff very good and great room which was cleaned daily. Excellent overall rating and would be happy to return and recommend. Only slight issue was the TV service/reception , limited British channels which were too pixilated to watch .

Been to this hotel absolutely amazing, clean helpful staff would highly recommend

On the whole great stay. Could do with better facilities on departure day. No hairdryer in shower room. Sun beds would be better with some form of soft mattress. Danni the entertainment rep very friendly and hospitable. We will be back!

What’s. Lovely lad so friendly.

We loved our stay - little piece of paradise

Had a great 5 day stay all the staff was so friendly and welcoming dani/Danny(kids club) went above and beyond to make our break full of different daily fun activities and evening entertainment. Hotel was beautiful and close to the beach all the staff was happy and helpful we made some great memories and definitely be back soon thank you 😊

There is confusion when booking as there are the 3 hotels all under the Leonardo Royal umbrella but not interchangeable which was a bit difficult as we went as a family but were allocated different buildings. We were pleased with our room which had a lovely view over the bay and was very peaceful and comfortable.We stayed B&B and enjoyed the breakfast but the quality of the yogurt and Juice could be improved- both a bit watery.

Great hotel with fabulous views.would like to see more variety in the snack bar rather than the same selections every day.ive suggested before that the pool would benefit greatly benefit from being heated especially in early late season.apart from that another fantastic stay and will definitely be going back.

Staff friendly. Perfect location. I love being near the sea and we had a sea view. We had a great break here and would definitely return.

We had a great time yet again at palmanova leonardo, daniel was very nice gustavo and jose the bar men were very friendly

The staff are friendly and helpful and the in hotel food and entertainment were fantastic. We loved our stay and will definitely be back.

Excellent stay.

Loved our kitchenette suite and marvelous view from the balcony. Wish there was bar soap for hand washing. Wish there was a laundry service on property. Hated the constant head banging music played outside all day

Brilliant hotel hotel and location, great value for money

receptionist at check in throughly explained everything we needed to know with a poster to remind us. had a studio room with a great sea view and were surprised how well kept and beautifully designed the room was. food was of great quality and they had a different theme each night like spanish cuisine on mondays, italian on tuesday, etc. but also had other options if that isn’t your taste. staff are friendly and quick to clear tables. snack bar for all inclusive guests open late, but there is plenty to eat at meal times so you may not use it, but it’s right next to the pool so very handy. outside the restaurant is 2 pool tables and an ice hockey table, for a couple euros per go, good cheap entertainment,. gorgeous view of the mallorcan coast from the pool and bar areas, lined with markets and restaurants, right on the doorstep. reception staff are helpful with excursions, there is a bus timetable if you want to go into the main city of palma. magaluf is close enough to walk to in 10 minutes if you’re interested in night life but this doesn’t affect the hotel at all in terms of noise pool is lifeguarded and there is a bigger pool in the hotel next door also ran by leonardo hotels that you have access to along with direct access to the beach. markets on the surrounding streets are well worth a look, lots of touristy items to buy keychains, t-shirts etc. we didn’t need it but lots of children’s activities available everyday. also other activities such as archery and aqua fit for adults and older kids introduced by the entertainment team each day. perfect first holiday for myself and my boyfriend (18 years) would definitely recommend to similar people and is great for families aswell although there weren’t many children when we went as it was september/ back to school time.

Thank you Leonardo Palmanova team! You made our stay exceptional! 🤍 Definitely will be back!

Firstly we were wary of what to expect after seeing some reviews. Which most couldn’t have been so wrong. Our experience was fabulous and will we return 100%. Don’t get me wrong not perfect which I will mention later but from the minute we arrived, which was well early than check in everything was brilliant. Room ready early the layout was way better than expected and had a fab shower lots of space and comfy beds. The beds were made daily and clean towels. The food was not repetitive except breakfast which is always a standard choice in all hotels I’ve visited and each day was a themed menu. However the food was lovely never had a bad meal at all. Restaurant staff were so friendly and worked so hard to keep the place clean and everything topped up. The view is to die for and one I personally could never tire of. There is plenty of sun beds at all times of the day and the whole area kept clean. There was always presence of a life guard who were also brilliant with the children in the children’s pool area. There is lots of warnings about the steep hill and yes there is a steep sloping road to the hotel and I would advise people when considering the hotel if they have serious walking difficulties and wouldn’t want to stay in the hotel all the time. It is only a 5-10 minute walk from the beach and shops and would not put me off booking at all but it may others. The road is well lit and you can take the road or there are some steps from the beach front so to miss some of the hill. Other than the steep hill this hotel is in a fab location and I for one will definitely return. Great bar all day in between pools and snack bar area. Other than the hill the location is great 5-10 minutes to some lovely places to drink and eat on the beach front. Great beach. If you want a full on lively area then just a couple of streets from the hotel you will find everything you would need and it was great fun to stroll through and have a few drinks, but once you went back toward hotel or bay you never would know that those streets existed My little moans and they are little and maybe recommendations for hotel. There is a bar in the hotel which doesn’t include Ai at night, which was a shame as it was right next to the terrace that you would sit in to have an evening drink so we had to go the bar one floor down and bring drinks up. Not a major issue as there is a lift. Our room was fabulous but the position of the room meant it had a small veranda in between the two blocks and limited view of anything except the hotel wall which was a massive shame as the views from the other rooms was fantastic, we should have checked if we could have been moved but didn’t think at the time. Did it spoil the holiday though not at all. We had a very early flight and booked breakfast and wasn’t expecting the full service as normal but there was no cold milk out for drink and no cereal or toaster. There was a plate with a sandwich and fruit in cellophane not what was expected or wanted so had to make due with a glass of orange juice. But all in all fab hotel, fab room , great food and lovely team from reception, bar, cleaners, restaurant etc. you all work hard and thank you. loved my first visit to Palma and will return and would stay at hotel again and that hill meant I definitely had a good work out and achieved well over my daily steps 😊