Leonardo deals
"Park, Sleep & Fly" Package
Need a hotel room and parking near an airport? Then, discover our "Park, Sleep & Fly" package!
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Leonardo Meetings
The best things come in threes – Get three free extras for your next event now! Read more
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Leonardo AdvantageCLUB - Frequently Asked Questions

1. How can I become a Leonardo AdvantageClub member?
Simply register online by filling the form on our Leonardo AdvantageCLUB page. The Leonardo AdvantageCLUB membership is completely free of charge.

2. What happens after the registration?
After the registration you will receive a welcome e-mail including your account details: member ID, user and password. To activate your account, simply follow the activation link and confirm by clicking on the button "Activate Now".

3. What happens if I lose or forget my password?
Click on “Forgotten Password” below the login box on the Leonardo AdvantageCLUB page and your password will be sent to your e-mail address.

4. How can I earn points?
After your registration, you automatically earn points for every reservation in a participating Leonardo Hotel. Points will be awarded for bookings made through the Leonardo Hotels Homepage, Leonardo Hotels central reservation offices or directly at the hotel. Points always get confirmed after check-out at the hotel. Please note that by booking online while being logged into your AdvantageCLUB account points will be credited automatically after check-out.

5. How do I redeem points?
To redeem points, sign in to your Leonardo AdvantageCLUB account, check the required points for the requested reservation and book your stay by clicking on the “Redeem points” button.

6. Can I collect points by booking a Leonardo Hotel through any other website or through a third party?
No. You only earn points for stays booked through the Leonardo Hotels Homepage (or while being logged into your AdvantageCLUb account), Leonardo Hotels central reservation offices or directly at the hotel.

7. I just joined the Leonardo AdvantageCLUB, but stayed at a participating hotel shortly prior my registration. Can I earn points for that stay?
No. Points can not be earned for all stays prior to registration.

8. How can I check my collected or redeemed points?
Sign in to your account at anytime with your registered e-mail and password on the Leonardo AdvantageCLUB page. Under the “My points” section you will find an overview of all collected/canceled/redeemed points as well as your current confirmed point balance.

9. When do points expire?
Points stay valid for 3 years. The member has to generate a transaction during a 365 day period to maintain the previously acquired points.

10. How can I amend my details?
You can easily amend all your details under the “My Profile” section available in your AdvantageCLUB member account.