Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +41 (0)44 289 9999
F: +41 (0)44 289 9998 welcome@alden.ch
Guest Reviews
Alessandra
5.0more...
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Alden Luxury Suite Hotel Zurich - Guests Reviews(121-132/132)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.8
Out of 132 reviews
Service
4.9
Breakfast
4.4
Comfort
4.9
Rooms
4.9
93.9%
Recommended this hotel
Out of 132 reviews
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Written by: Mofed
#121 Out of 132 reviews
very pretty and presentable receptionists and very good knowledge The breakfast was not so good and for 5* needed improvement. thank you
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Stephane
#122 Out of 132 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Kendall
#123 Out of 132 reviews
The staff was wonderful, but our room was not. It had stains on the furniture and the carpet was dirty. Much of the furniture was worn.
Average guest score
4.0
Service
4.0
Breakfast
3.0
Comfort
5.0
Written by: Federico
#124 Out of 132 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Michael
#125 Out of 132 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Thomas
#126 Out of 132 reviews
Sehr geehrte Damen und Herren Wir erhielten von meiner Mutter einen Gutschein, den Sie bei einem Preisrätsel gewonnen hatte: Drei Punkte haben uns gestört: 1. Der Teppich in unserer Suite 1A sollte dringend gewechselt werden - so eine schöne Suite und so ein "gruusiger" Teppich, schade. 2. Beim Nachtessen konnten wir leider nur aus Lamm oder Fisch wählen! Für ein 5-Sterne-Hotel unwürdig. 3. Beim Frühstücksbufffet haben wir schon reichlich mehr Auswahl erhalten in einem 3-Sterne-Hotel! Ansonsten waren wir jedoch zufrieden. Beste Grüsse Thomas Ammeter
Average guest score
4.0
Service
5.0
Breakfast
3.0
Comfort
4.0
Written by: Kathy
#127 Out of 132 reviews
Beautiful hotel, friendly and efficient staff. Our only minor issue was that the bedroom was very warm even though it was November and even when we had the air conditioner on
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: PAVLOS
#128 Out of 132 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: YVONNE
#129 Out of 132 reviews
Everything was really nice. Just two things I think could be a little bit thought of. First, the hotel was overhead, something we find in a lot of places in Zürich during winter. We slept with our windows open, AC on and turned down all radiators. Secons, the bathroom was maybe a bit outdated.
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
Written by: Henrik
#130 Out of 132 reviews
Average guest score
4.7
Service
5.0
Breakfast
4.0
Comfort
5.0
Written by: Bertil
#131 Out of 132 reviews
The Alden Luxury Suite Hotel is truly " a home away from home"
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Leonard
#132 Out of 132 reviews
Staff was great and very helpful. We had a great trip. Thank you!
Average guest score
4.3
Service
5.0
Breakfast
4.0
Comfort
4.0
121-132 results out of 132 reviews
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Last booking at: 30/01/2015 23:21