Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +49(0) 620 39 779
F: +49(0) 620 39 717 reservations.muenchen@ leonardo-hotels.com
Guest Reviews
Regret that we didn't have more time to enjoy the hotel. Only a stop-over for return flight home. Checked in late, left early. Appreciated the room..
Doug
5.0more...
More Leonardo Hotels in Zurich

Alden Luxury Suite Hotel Zurich - Guests Reviews(41-60/112)

Guest review satisfaction level at the ALDEN Luxury Suite Hotel Zurich!

Average Guests Score

4.8
Out of 112 reviews
Rooms
4.9
Breakfast
4.4
Comfort
4.9
Service
4.9
95.5%
Recommended this hotel
Out of 112 reviews
Written by: wayne
#41 Out of 112 reviews
We thoroughly enjoyed our visit to Zurich and staying at the Alden. The property and the staff was exceptional. We felt very comfortable and welcomed. The amenities provided were truly appreciated.....the fresh fruit, bottled water, and of course the wonderful chocolate.On our return to Zurich we would not hesitate to stay at the Alden again. Thanks to all for their hard work!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Anthony
#42 Out of 112 reviews
The only time the quality of the Hotel's servive fell below its high standards was at breakfast when the young waitresses seeme more intent on gossiping amongst themselves than attending tour order correctly and efficiently this the explanation for the low assessment above.
Average guest score
4.8
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: Eitan
#43 Out of 112 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Will
#44 Out of 112 reviews
Overall very pleased with the staff's profresionalism and readiness to help
Average guest score
4.8
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: Sarah
#45 Out of 112 reviews
Absolutely outstanding service from all staff. Always smiling and the room was so luxurious. Absolutely 100% happy with our stay!
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: Louis
#46 Out of 112 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Simon
#47 Out of 112 reviews
Loved the hotel, and staff were amazing but only criticism is that e would not eat in hotel restaurant again as we felt the standard of food did not match the very high price. 40 euros for small Hallibut fillet is one example.
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: BRIAN
#48 Out of 112 reviews
Your girl Biannca at the front desk is doing a wonderful job, since most of your other front desk people have left since you purchased the hotel. One day we were there she had over 18 hours in for the day. She still managed to smile and do her job considering the hours she was doing. Someone Leonardo Hotels should hold onto.
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Ginette
#49 Out of 112 reviews
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Anja
#50 Out of 112 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Gregory
#51 Out of 112 reviews
Keep up the good work!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Bruce
#52 Out of 112 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Written by: aige
#53 Out of 112 reviews
I enjoyed my stay and certainly will come back!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Renate
#54 Out of 112 reviews
Average guest score
3.7
Service
5.0
Breakfast
1.0
Comfort
5.0
Written by: Herman
#55 Out of 112 reviews
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Ken
#56 Out of 112 reviews
We would like to thank all the staff for their exceptional hospitality at the Alden Hotel Zurich - in particular - Bianca and Alyssa, Carolin, Nadine, Elena and Manuela and Mohommad. These staff went above and beyond their duties to make us comfortable, answer our myriad questions, provide extra service when needed and generally make our stay as wonderful as it was. We would love to return one day. Ken & Julia hope
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Caroline
#57 Out of 112 reviews
Vielen Dank an die super Crew!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Bettina
#58 Out of 112 reviews
Die Matratze meines Mannes war derart durchgelegen dass sie ein richtiges Loch hatte. Mein Mann hat deshalb sehr schlecht geschlafen.
Average guest score
4.3
Service
4.0
Breakfast
5.0
Comfort
4.0
Written by: Monica
#59 Out of 112 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Sarah
#60 Out of 112 reviews
Average guest score
3.7
Service
3.0
Breakfast
4.0
Comfort
4.0
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Last booking at: 30/09/2014 18:19