Hotel Details
Splügenstrasse 2
CH-8002 Zürich
T:0041 (0)44 289 9999
F: 0041 (0)44 289 9998 welcome@alden.ch
Central Reservations
T: +49(0) 620 39 779
F: +49(0) 620 39 717 reservations.muenchen@ leonardo-hotels.com
Guest Reviews
We loved this hotel! The staff was extremely friendly and accommodating, the room was lovely and huge (with bonus free snacks!) While we had to pay..
Nora
5.0more...
More Leonardo Hotels in Zurich

Alden Luxury Suite Hotel Zurich - Guests Reviews(41-60/121)

Overall review score and guest recommendation rate for this property:

Average Guests Score

4.8
Out of 121 reviews
Service
4.9
Breakfast
4.3
Comfort
4.9
Rooms
4.9
95.0%
Recommended this hotel
Out of 121 reviews
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Written by: Volker
#41 Out of 121 reviews
Das Personal Ihres Hotels ist immer ausssergewoehnlich freundlich und zuvorkommend während unseres gesamten Aufenthaltes gewesen. Insbesondere die Dame an der Rezeption ( Studentin / Praktikantin) sowie die Dame beim Frühstücksbuffet! So macht es Freude Gast in einem Hotel zu sein!!
Average guest score
4.8
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: Jerrald
#42 Out of 121 reviews
It is a magnificent hotel and we had an incredibly wonderful time. I would like to join the Leonarda Advantage Club. Please send me information
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Howard
#43 Out of 121 reviews
GREAT HOTEL! GREAT STAFF!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Lucia
#44 Out of 121 reviews
We lloved the room and the service.
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: John
#45 Out of 121 reviews
excellent hotel. Thank you
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: wayne
#46 Out of 121 reviews
We thoroughly enjoyed our visit to Zurich and staying at the Alden. The property and the staff was exceptional. We felt very comfortable and welcomed. The amenities provided were truly appreciated.....the fresh fruit, bottled water, and of course the wonderful chocolate.On our return to Zurich we would not hesitate to stay at the Alden again. Thanks to all for their hard work!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Anthony
#47 Out of 121 reviews
The only time the quality of the Hotel's servive fell below its high standards was at breakfast when the young waitresses seeme more intent on gossiping amongst themselves than attending tour order correctly and efficiently this the explanation for the low assessment above.
Average guest score
4.8
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: Eitan
#48 Out of 121 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Rooms
5.0
Written by: Will
#49 Out of 121 reviews
Overall very pleased with the staff's profresionalism and readiness to help
Average guest score
4.8
Service
5.0
Breakfast
4.0
Comfort
5.0
Rooms
5.0
Written by: Sarah
#50 Out of 121 reviews
Absolutely outstanding service from all staff. Always smiling and the room was so luxurious. Absolutely 100% happy with our stay!
Average guest score
4.5
Service
5.0
Breakfast
3.0
Comfort
5.0
Rooms
5.0
Written by: Louis
#51 Out of 121 reviews
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Rooms
5.0
Written by: Simon
#52 Out of 121 reviews
Loved the hotel, and staff were amazing but only criticism is that e would not eat in hotel restaurant again as we felt the standard of food did not match the very high price. 40 euros for small Hallibut fillet is one example.
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Adriana
#53 Out of 121 reviews
Wir haben unseren Aufenthalt im Alden sehr genossen. Das Zimmer war wunderschön mit ausserordentlich schöner Ausstattung. Wir wurden auch sehr freundlich empfangen. Das Zimer war sauber, aber es gab an ein paar Stellen kleine Mängel, die mich bei einem so exklusiven Hotel ein bisschen überascht haben (Schlieren an den Wänden, abgebrochene Ecke an der Badezimmertür, Wasserhahn der Badewanne der undicht ist). Das Frühstücksbuffet war leider etwas enttäuschend. Es war eine etwas lieblose Auswahl von noch übrig gebliebenem Essen und der Kaffee war nicht erstklassig. Mit freundlichen Grüssen Adriana Wirth
Average guest score
3.7
Service
5.0
Breakfast
1.0
Comfort
5.0
Written by: Jacqueline
#54 Out of 121 reviews
Mir hat das Hotel für meine Zwecke (Geschäft und privat) sehr gut gefallen und ich werde es weiter empfehlen. Habe schon mein Reisebüro (Globusreisen, Zurich), www.booking.com und Tripadvisor sowie Freunde vom Lucerne Festival.
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: BRIAN
#55 Out of 121 reviews
Your girl Biannca at the front desk is doing a wonderful job, since most of your other front desk people have left since you purchased the hotel. One day we were there she had over 18 hours in for the day. She still managed to smile and do her job considering the hours she was doing. Someone Leonardo Hotels should hold onto.
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Ginette
#56 Out of 121 reviews
Average guest score
4.3
Service
5.0
Breakfast
3.0
Comfort
5.0
Written by: Anja
#57 Out of 121 reviews
Average guest score
5.0
Service
5.0
Comfort
5.0
Written by: Gregory
#58 Out of 121 reviews
Keep up the good work!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
Written by: Bruce
#59 Out of 121 reviews
Average guest score
4.0
Service
4.0
Breakfast
4.0
Comfort
4.0
Written by: aige
#60 Out of 121 reviews
I enjoyed my stay and certainly will come back!
Average guest score
5.0
Service
5.0
Breakfast
5.0
Comfort
5.0
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